Gemstone Senior Living at North Austin

    3706 Adelphi Ln, Austin, TX, 78727
    3.9 · 28 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff understaffed inconsistent care

    I placed my mom here and I'm torn. The aides and leadership have been warm, caring and knowledgeable - the facility is clean, homey, each resident has a private room, and the grounds are beautiful. At the same time the place is clearly understaffed and management turnover has hurt communication and meals; activities are inconsistent (too often just snacks) and residents rarely get taken out even though the outdoor spaces are lovely. I've noticed grooming and room upkeep sometimes neglected and clothes misplaced while attention focuses on non-ambulatory residents. Physicians visit and many staff are excellent with memory care, so the quality can be very good. I recommend it for the compassionate, family-like team, but only with the caveat that staffing and management issues can create gaps in daily care.

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    Amenities

    3.93 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      4.0

    Location

    Map showing location of Gemstone Senior Living at North Austin

    About Gemstone Senior Living at North Austin

    Gemstone Senior Living at North Austin forms part of the Gemstone Senior Living group, which runs several communities focused on helping seniors live safely and with dignity while encouraging independence whenever possible, and though there isn't much information about this particular location, what's clear from the group's approach is that they include a mix of assisted living, independent living, and specialized memory care services, so they help with things like bathing, dressing, and medication management, and always have trained caregivers available around the clock, including registered nurses, licensed vocational nurses, and certified nursing assistants who look out for the residents and make sure help's always nearby. At Gemstone communities, residents get daily, chef-prepared meals and special diets when needed, have the option for private or semi-private rooms including pet-friendly spaces, and get involved in a variety of programs and activities aimed to keep them active and engaged, whether that's through social events, exercise, or quiet outdoor time surrounded by gardens and over 150 trees. They don't charge extra fees for different levels of care, so everything's included in one rate, and families can expect a warm, home-like setting with staff trained to provide thoughtful, person-centered care, especially for those living with dementia or memory loss, including secure areas to help prevent confusion and wandering. Gemstone also accommodates medical needs with in-house services like primary care, podiatry, therapy, and hospice, and keeps the rooms, laundry, and personal spaces clean with regular housekeeping, aiming for comfort, safety, and dignity in daily life. The facilities give residents chances for socializing, meaningful connections, and a chance to stay as independent as possible, with the staff offering ongoing training and community awards showing they're recognized for good service. Residents at Gemstone Senior Living at North Austin have the support to handle daily tasks, enjoy nutritious meals, maintain contact with pets, and participate in daily life in a setting designed to help them thrive, though anyone interested should check with the facility directly since there's no detailed information specific to North Austin itself, just a general overview of what Gemstone Senior Living provides.

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