Windsor Nursing and Rehabilitation Center of Duval

    5301 Duval Rd, Austin, TX, 78727
    3.4 · 69 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent rehab but inconsistent care

    I've seen the best and the worst here. The rehab team (PT/OT/Speech), many nurses and CNAs were compassionate, professional, and treated my loved one like family; admissions staff (Doris/Brandon) were hands-on, the building is clean/bright and activities are plentiful. But care can be inconsistent - communication lapses, medication mix-ups, missing belongings/theft, occasional unsafe or unresponsive staff, and discharge/management issues - so you must advocate constantly. Overall I trust them for strong rehab and caring people, but be vigilant.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.39 · 69 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.6
    • Meals

      3.3
    • Amenities

      3.8
    • Value

      1.0

    Location

    Map showing location of Windsor Nursing and Rehabilitation Center of Duval

    About Windsor Nursing and Rehabilitation Center of Duval

    Windsor Nursing and Rehabilitation Center of Duval sits at 5301 Duval Road in Austin, TX, and offers skilled nursing and rehabilitation care along with long-term services, so you'll see everything from physical, occupational, and speech therapy to memory care for those with Alzheimer's and dementia, and they go about their days with a mix of 24-hour nursing, daily meals, medication supervision, and both private and semi-private rooms, plus there's assisted living suites and a secure memory support unit for those who need it; they've made space for 206 certified beds and usually serve about 202 residents a day, run by Regency Ihs Of Windsor Duval LLC and Regency Integrated Health Services LLC since late 2022, with direct ownership by Val Verde County Hospital District.

    They keep things comfortable with climate control, cable TV, internet, and phone access in the rooms, along with weekly housekeeping, laundry, money management help, and regular errands or shopping trips, which can mean more convenience for residents and their families, and scheduled transportation helps residents get to appointments or community activities, and there's a good range of amenities like a beauty salon, library, on-site chapel, recreation activities, WiFi, and pet therapy, and an outdoor courtyard gives everyone a place to get some fresh air when they feel like it.

    There's a therapy gym that includes a kitchen to help people practice living skills before going back home, while their healthcare team handles post-acute care, outpatient therapy, orthopedic and joint replacement rehab, stroke care, cardiac care, wound care, pulmonary and respiratory therapy, tube feeding, restorative therapy, and respite care, and they also provide hospice and home health to support folks who want to stay independent for as long as they can.

    Residents see licensed nursing care and pharmacy services, though the center had a few deficiencies in federal and state inspections-including 25 listed since last year, with actual harm found around abuse protection but not immediate jeopardy, and a pharmacy issue where licensed pharmacists didn't do their monthly drug checks, so the state said there was potential for more than minimal harm, plus the infection prevention program needed improvement.

    The daily census shows they're nearly full most days, and staffing numbers sit at 2.78 nursing hours per resident per day, a bit below the Texas average, though their nurse turnover rate of 46.2% is lower than the state average, and the staff admits residents seven days a week.

    They've got special programs for memory care and different types of assisted living, nursing, and independent living needs, as well as continuing care retirement community options, all under Wellsential Health, and they offer volunteer opportunities for the local community, acupuncture, scheduled entertainment, money management, and even supportive errand services, so the place takes a broad approach to care while keeping simplicity and daily comfort in mind.

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