The Towne Care

    9051 Greenhouse Rd, Cypress, TX, 77433
    3.9 · 26 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Loving care but staffing instability

    I moved my parent into the memory-care neighborhood and overall we experienced loving, knowledgeable staff, a bright well-kept facility, strong dementia programming (Montessori/music/activities) and a genuine sense of community. Caregivers were often attentive, quick with meds and updates, and management handled admission smoothly. That said, staffing instability and high turnover produced inconsistent caregivers and spotty activities; food and occasional service issues (linens, tipping app practices, uneven manager responsiveness) were frustrating. I recommend this community for Alzheimer's/dementia care - but verify current staffing levels and oversight before committing.

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    Amenities

    3.92 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      3.2
    • Amenities

      4.6
    • Value

      4.0

    Location

    Map showing location of The Towne Care

    About The Towne Care

    The Towne Care is a senior living community that mostly focuses on memory care for folks with Alzheimer's and other kinds of dementia, and they've made sure everything in their building supports people's daily living, like the color of plates and rounded corners in rooms to help with memory problems. They take time to learn each resident's life story and use that to make a care plan that fits each person, with a team of caregivers and a nurse always on duty, plus visiting doctors and a wellness director who all work together to help out. The whole place is single-story with both indoor and outdoor areas for relaxing or socializing, and there's plenty of activities, like art and cooking classes, gardening club, music, live performances, yoga, and activities that help people keep their minds active, which seems pretty important for those dealing with memory loss.

    The staff uses a Montessori approach, which means residents get to make choices about their activities and do hands-on things to keep busy. They offer all sorts of care, like assisted living, skilled nursing, independent living, in-home care, and residential care homes, plus respite or short-term stays for those who need a break, and their rooms can be semi-private, with some pets allowed if that brings comfort. Meals-including vegetarian options-are made on-site, and guests can join in when they want, plus there's a beautician so folks can get their hair done and look nice if they wish. The care team stays in touch with families by welcome visits, monthly events, newsletters, texts, and emails, which is a big plus for folks who want to know how their loved ones are doing.

    Special services include diabetic and incontinence care, medication management, room service, and support options for those who need help moving around or just staying healthy. They also offer religious and devotional services, including both Catholic and Protestant options, with chaplains or priests who visit for support. The whole atmosphere is about respect, dignity, and equality, making sure everyone feels included and supported, and people are encouraged to live as independently as possible for as long as they can. With licensed facilities and person-centered memory care, Towne Care works hard to help seniors feel at home and stay connected with friends, family, and a steady routine. There's even an educational partnership with the Ally Bally Bee project, offering a way to help families and young children understand dementia through a special book, and all these bits come together to make a place where laughter, purpose, and good care are part of everyday life.

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