Pricing ranges from
    $5,501 – 7,151/month

    Brookdale White Rock

    9271 White Rock Trl, Dallas, TX 75238
    • Assisted Living
    • Memory Care

    Caring clean engaging safe community

    I moved my loved one in and am very pleased - the staff are caring, friendly and hands-on, leadership is attentive, and the rooms and common areas are clean and homey. Activities, meals, outdoor spaces and regular photo/FaceTime updates keep residents engaged and give me real peace of mind. I highly recommend this welcoming, safe memory-care community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.32·(88)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      4.3
    • Value

      3.3

    Pros

    • Compassionate, engaged direct-care staff
    • Dedicated memory-care programming and routines
    • Robust activity offerings (music, trivia, arts and crafts, outings)
    • Home-style dining with nutritional focus
    • Private, sunlit rooms with accessible bathrooms
    • Clean, well-maintained interior and outdoor spaces
    • Smooth, attentive move-in and transition support
    • Regular family communication and photo updates
    • Transportation for medical appointments
    • End-of-life and hospice coordination
    • Hands-on, visible management in many instances
    • Low staff turnover reported by some families
    • Small, single-story memory-care layout

    Cons

    • Inconsistent medication-management and informed-consent practices
    • Variable sanitation and cleanliness standards
    • Inconsistent personal-care scheduling (missed or irregular bathing assistance)
    • Intermittent staffing shortages and reliance on agency or undertrained staff
    • Variable family communication and transparency
    • Occasional security and exit-control weaknesses in memory-care areas
    • Inconsistency in management quality across time or units
    • Irregular medication dispensing timeliness, especially evenings
    • Perceived mismatch between cost and value for some families
    • Variability in daily activity engagement levels

    Summary of reviews

    Brookdale White Rock receives a large volume of largely positive feedback centered on staff engagement, memory-care focus, and a home-like environment. Many families praised direct-care staff as compassionate and involved, and reviewers frequently cited successful transitions, weight gain, and improved appetite for residents after admission. The community’s activity program — including music, trivia, bingo, arts-and-crafts, and occasional outings — is a repeat strength, as are visible common spaces, sunlit private rooms, and accessible single-story memory-care areas. Several reviewers also noted effective hospice coordination and attentive end-of-life support.

    Dining and nutrition are generally described as adequate and homestyle; a number of families observed measurable nutritional improvement. Move-in logistics, photo/communication updates, and transportation to appointments are commonly noted as strengths. Management presence and proactive directors are highlighted in many comments, contributing to perceptions of safety and a welcoming atmosphere in substantial portions of the feedback.

    However, there are recurring operational concerns that prospective families should evaluate during a tour. A set of reviews raised substantive concerns about medication-management practices and informed-consent processes; one review referenced legal action linked to clinical decision-making. Related to clinical care, families also described inconsistencies in personal-care schedules (notably bathing assistance) and occasional sanitation and cleanliness lapses. Several reviews described dependence on agency or less-experienced staff during busy periods, and some families reported variable responsiveness unless particular oversight was in place.

    Communication and management consistency are mixed: while many families praised hands-on leadership and timely follow-up, others described uneven transparency, billing disputes, or a decline in care quality after move-in. There are also isolated reports of security and exit-control weaknesses in memory-care areas and of evening medication-dispensing delays. Cost–value perceptions vary: some families see the community as good value for the price, while others view the cost as high relative to their experience.

    In summary, Brookdale White Rock appears to offer strong, dementia-focused programming, a warm atmosphere, and attentive staff in many cases, with particular strengths in activities, nutrition, and move-in support. At the same time, the facility shows patterns of operational variability — notably around medication oversight, personal-care scheduling, sanitation standards, staffing stability, and management consistency — that warrant direct inquiry. Recommended due diligence for prospective families includes observing meal and activity periods, asking for medication and consent protocols, reviewing staffing ratios and agency staffing use, confirming bathing and personal-care routines, and requesting examples of how management addresses clinical or billing concerns.

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    Location

    Map showing location of Brookdale White Rock

    Brookdale White Rock is located at 9271 White Rock Trl, Dallas, TX, 75238.

    About Brookdale White Rock

    Brookdale White Rock sits in the Lake Highlands area of Dallas and has care for adults 55 and older, offering many kinds of care such as independent living, assisted living, memory care, skilled nursing, rehabilitation, and hospice, so folks can stay even as care needs change and you'll see options for short-term stays, adult day care, home health, and continuing care retirement community options too, giving flexibility for different situations, and the place has a memory care building set aside with doors that lock and bracelets with alarms for residents who might wander, plus staff trained to handle behaviors like aggression, confusion, or other tough times that come with dementia, making things safer for everyone. The staff includes nurses on site around the clock, and there's always someone to call for help, from the care manager nurse in the Brookdale HealthPlus program to medication technicians who can help residents with insulin or blood sugar tests, including sliding scale therapy, and taking care of things like incontinence, help getting up and about, one- or two-person lifts if needed, and even mechanical lifts for folks who need that, and you'll see a doctor on call too, physical and occupational therapists visiting, as well as a podiatrist, dentist, or speech therapist.

    You get all kinds of amenities like a theater room, salon, beautician, indoor and outdoor activity areas, relaxation spots with fireplaces, covered parking for easy drop-offs, and walking paths beside pretty patios and green spots where seniors and their pets can relax, because cats and dogs are welcome, plus private studios, large shared rooms, ADA-accessible bathrooms, and private baths, with choices in floor plans, cable or satellite TV, Wi-Fi, kitchens, and in-unit washers and dryers. Dining here feels special with professional chefs, big dining rooms, a private dining area for family gatherings, room service if someone isn't up to coming out, and meal options that cover special diets like gluten-free if needed, and staff makes sure fresh food is ready every day. The community tries to help people keep a strong sense of who they are, especially for those living with dementia, staying patient, repeating routines, using visual cues, and making sure folks don't end up lost, or scared, or left out.

    Transportation's provided, either for errands, doctor visits, or trips out, with parking for those who still want to drive, and activities are steady all through the month, like arts and crafts, trivia, fitness classes, devotional groups, and brain fitness programs like Dakim, and there's room for almost any social event inside or out, between community rooms done up with bookshelves or soft lights and activity rooms with popcorn machines, plus outdoor spots for gatherings on nice days. You can get help with daily living activities, like bathing, dressing, taking meds, or just getting around, and services like laundry, housekeeping, and maintenance come included. Security's taken seriously, so the building uses alert systems, keypad entries, and staff always close by, and care at Brookdale White Rock can range from just a little help up to advanced nursing care, so residents don't need to worry about having to go somewhere else if health declines. Residents with diabetes, incontinence, or behavioral needs have care tailored to them-staff doesn't turn away folks with complex needs, even if that means two-person assistance or monitoring someone who needs extra cues. The facility keeps things friendly to those who want to keep pets, stay active, and keep up hobbies with group trips offsite or inside social time, and you'll see people living in a warm, clean space with plenty of cozy furniture, well-lit lounge areas, and a focus on helping everyone find belonging.

    About Brookdale

    Brookdale White Rock is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale White Rock offers competitive pricing, with rates starting at a cost of $5,501 per month.

    Brookdale White Rock offers assisted living and memory care.

    There are 23 photos of Brookdale White Rock on Mirador.

    The full address for this community is 9271 White Rock Trl, Dallas, TX 75238.

    No, Brookdale White Rock does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000RpXEnAAN
    StatusActive
    Facility typeAssisted Living Facility (type B)
    License classLicensed
    Capacity56 residents
    LicenseeESC IV LP
    Care servedType B
    Special certificationAlzheimer's Certified
    View the official license record

    Inspection Reports

    2

    Reports

    2

    Citations

    0

    Complaints

    4

    Years

    11 Apr 2022Life Safety
    Identified failure to conduct required fire drills and document them on the required form, corrected 5/10/2022.
    • Life Safty Code
    02 Feb 2022Inspection
    Found deficiency in staff training for employees who provide direct care to a resident with Alzheimer's disease or a related disorder.
    • Health Visit

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale White Rock. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale White Rock directly. There is no cost for this service. We are compensated by the community you select.

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