Southhaven Nursing Center sits at 5300 Houston School Rd in Dallas, TX, offering a range of services for seniors, mostly focused on skilled nursing care along with assisted living and memory care, and the place's run by a for-profit corporation that manages several such centers, so there's a business side to things here, and you'll find about 168 residents in a space with 200 certified beds, so the occupancy runs at 84 percent, and they do take Medicare and Medicaid, which matters to a lot of families looking at their options. Folks get round-the-clock nursing care, and there's respite care for short-term relief, rehabilitation, wound care, and help with daily activities, plus medication management, meals, and a call system in every room or bathroom for safety-not to mention there's a special secure memory care area for seniors living with Alzheimer's or dementia, where the support is constant and programs try to keep folks engaged and safe.
Staffing reports show certified nursing assistants provide over four and a half hours per resident each day, quite a bit above expected, with licensed vocational nurses also putting in more time than average, though registered nurse hours do come in lower than the expected amount, which some families might want to keep in mind, but total nursing hours stand at five hours and thirty-seven minutes per resident, which is more than what regulations require. The center pays attention to infection control, pest management, and aims for safe, clean surroundings, and there's a full sprinkler system throughout the building for safety, so that's one less thing to worry about, and they have programs meant to prevent pressure sores, with their numbers coming in lower than many similar places, and their focus on flu and pneumonia vaccinations is strong, keeping the resident vaccination rate between 90 and 100 percent for both short- and long-term stays.
Fire safety's seen some deficiencies, with six fire safety and seven health deficiencies on record, and the latest health inspection rated the place a two-which puts it on the lower side-but quality measures show better numbers, with a five in that category, so it's a bit of a mixed picture, and Southhaven carries the "Special Focus Facility" label, which means regulators keep a close watch due to recurring concerns over the years, so that's good to know if you're looking to compare places. Residents have access to a council they can join to talk about concerns, and there's a similar council for family members, adding a bit of advocacy to things, and the facility reports low rates of weight loss, catheters, infections, and pain compared to statewide averages, along with fewer issues around depression and bed confinement. There are, though, some documented problems in areas like pharmacy services, environmental sanitation, and quality of care, with corrective actions in place as required by inspectors, and the staff try to keep the use of physical restraints down, only using them when absolutely necessary for health reasons. Southhaven Nursing Center operates a set of health and wellness programs, holds community events, and aims for open communication between staff, residents, and families, and the living environment includes amenities for those needing help with daily life as well as more independent seniors, so while it's not the fanciest or the highest rated out there, it covers a wide variety of needs and puts effort into safety and consistent care.