Grace Pointe Wellness Center is a nursing home and rehabilitation center in El Paso, Texas, that offers skilled nursing care, assisted living, memory care, and a variety of health services for older adults, and while the facility has a capacity for 154 certified beds, it usually cares for about 71 residents a day, providing a place that tries to feel homelike and supportive, even though the building has faced some inspection reports with 47 total deficiencies that include concerns about environmental safety, resident rights, infection-related issues, and care planning, with these things being publicly documented, so families can be aware. The staff gives an average of 3.72 nurse hours per resident per day, which is more than the state average, and the team includes licensed nurses and certified nursing assistants who provide care around the clock, aiming for a good standard of assistance with daily needs, medication, and personal comfort, and they also offer specialized help with things like diabetes management, cardiac care, Vent Care, in-house dialysis, wound care, management of neurological conditions, and both short-term and long-term stays for rehabilitation and surgery recovery.
Grace Pointe connects with several local and national groups, including Paramount Healthcare Consultants, Creative Solutions in Healthcare, and it's managed by El Paso X Enterprises, LLC since December 2023, and holds accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF), which means it meets certain standards for care and safety, even as it continues to improve after past violations. The center tries to help residents feel connected through engaging daily activities, religious services, and support for emotional and social well-being, and it even has services like beauty and barber help, laundry and housekeeping, and transportation for outings and appointments. Veterans Affairs services, hospice care, rehab-to-home support, and respite care are also available for families who need them, and the culinary team prepares meals every day to meet nutrition needs.
Residents and families can use the Care Portal to manage care plans and the Payment Portal for bills, and there's a customer care line that allows people to raise concerns or ask for help, as well as a long-term care ombudsman to help solve any complaints. The team focuses on giving each resident a personalized care plan, using physical, occupational, and speech therapy to try and improve independence and quality of life, and they involve professionals in ongoing training for better care. While the center is known for its commitment to patient care and tries to create a warm atmosphere, it remains important to know about its history of deficiencies and recent management changes, so families can make informed choices.
