Los Arcos del Norte Care Center

    11169 Sean Haggerty Dr, El Paso, TX, 79934
    3.8 · 68 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate Staff but Inconsistent Care

    I had a mixed but memorable stay: many staff-Julissa González, Roxie, Sonia, Brittany, Adrian, Manny and numerous CNAs and therapists-were compassionate, professional, kept the place clean, and helped my loved one improve; the food, therapy and housekeeping were often excellent. However, care was inconsistent and understaffed at times, with delayed meds and call responses, COVID missteps, poor management, missed falls, lost belongings and communication failures, so I recommend with caution.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.79 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.3
    • Meals

      2.3
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Los Arcos del Norte Care Center

    About Los Arcos del Norte Care Center

    Los Arcos del Norte Care Center sits on the north edge of El Paso, Texas, near Highway 54, and gives a safe and friendly place for seniors who need care, whether that's short-term or long-term. The building has skilled nurses ready to help at all hours, so folks get the medical attention they need, and there are licensed professionals handling care every day and night. People can pick from suite or semi-private rooms if they'd like to share, and the spaces have safety features like sprinkler systems and emergency call buttons, so families can rest easier knowing their loved ones have that extra protection. Walking and wheelchair help's available for those who need it, and there's staff ready to help with personal care and daily activities.

    This place offers all kinds of services, like skilled nursing, independent living, assisted living, nursing home care, and memory care for those with dementia or Alzheimer's. They've got programs for memory care with activities, games, social groups, and brain exercises, plus individualized care plans for everyone, even if you just need a bit of extra help for a while after being in the hospital. There's also hospice and respite care for families who need a break, and home care services, which means some folks can get assistance right where they live. Care plans often include lab and x-ray checks, medication management, wound care, palliative care, rehabilitation like speech, physical, and occupational therapy, and even things like dental, vision, and foot care from outside professionals. There's pulmonary management for lung conditions and pharmacy services, too.

    The facility pays attention to safety in the rooms, the halls, and even the yards out back, with handrails, nice courtyards and paths, and guest parking. Residents and their families can ask about levels of care, facility rules, or ways to give feedback, and the staff explains next steps about tours, getting an assessment, or just starting with a visit. Activities keep folks busy, from arts and crafts to education, wellness plans, and social time, and there's a fitness center, a dining room with restaurant-style meals planned by chefs to fit people's health needs, and daily cleaning, laundry, and transportation for errands or doctor visits. People can watch cable TV or use the Wi-Fi, and there's a salon for getting a haircut.

    Los Arcos del Norte Care Center works with Reliant Rehabilitation for focused rehab programs to help folks regain or hold onto as much independence as possible. Staff say they're committed to respect and kindness, trying hard to make everyone feel valued and part of a caring place. The place has won some awards for good care and support, and keeps a full list of programs and activities to help people stay social, active, and happy, no matter their needs. This care center lets seniors live with dignity, in a safe and supportive setting, and offers careful help for all kinds of health and support needs. Planned admissions happen any time, even on holidays, so families don't need to worry about timing.

    People often ask...

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