Sunridge at Palisades

    1831 Murchison Drive, El Paso, TX, 79902
    3.6 · 14 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Friendly staff but care concerns

    I moved my mom here and appreciate the warm, friendly staff (Nicole and the front desk were especially helpful), the pleasant atmosphere, plentiful activities, nice view/rose garden and generally good meals. However, management and cleanliness have been inconsistent - poor follow-through, care lapses, untrained med aides and occasional dirty rooms/bed-bug reports - so I'm concerned about medication safety and level-of-care clarity. It's family-friendly and affordable, but verify care/accountability before deciding.

    Pricing

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    Amenities

    3.64 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      3.5
    • Amenities

      2.6
    • Value

      3.0

    Location

    Map showing location of Sunridge at Palisades

    About Sunridge at Palisades

    Sunridge at Palisades sits in a three-story redbrick building with wide city views and holds a community rating of 7.1 out of 10, which people seem to find pretty good. This is a senior living place that covers a lot of ground, since it offers independent living, assisted living, skilled nursing, memory care, and even home care services right there for those who need extra help. People can pick from different room types-including studio, semi-private, one-bedroom, and two-bedroom apartments-and all the rooms come with modern touches and wheelchair accessible showers, because they think about comfort and practicality. The staff is around 24 hours a day, awake and ready for any emergencies, and you can always spot them helping with daily routines like bathing, dressing, medication management, diabetic care, or even helping with incontinence and transfers for folks who aren't as steady on their feet.

    Meals come in three times a day, restaurant-style, and there are snacks all the way till eight at night, so residents have plenty to eat, even vegetarian dishes when needed. There's a big focus on keeping everyone busy, with plenty of daily activities like exercise classes, arts and crafts, discussion groups, SUPER-BINGO, movie nights, and even ice cream socials, and then there are trips out and religious services if someone wants, plus all sorts of on-site and off-site activities, which keeps the days from feeling slow or lonely. Assisted living services can include help with bathing, dressing, and companion support. The memory care section tries to help folks with Alzheimer's or other kinds of memory loss, and the common areas, both indoors and outside, like walking paths and gardens, let residents get fresh air, maybe stop for a chat, or join a group doing crafts or playing cards.

    The building's pretty convenient too, with a bus line nearby and free or paid transportation services, so getting around or to appointments isn't too hard, and even residents' pets are allowed. There's a library, a beauty salon and barber shop, flower gardens, courtyards, spacious lounges, and balconies for enjoying the view. Medical care includes having nurses, a podiatrist, dentist, doctor on call, and therapy services like physical, occupational, or speech therapy, all adding to the care folks get. On top of that, things like weekly housekeeping, laundry, help with shopping, an emergency pendant program, and utilities are part of the service, and Wi-Fi/high-speed internet keeps everyone connected. Laughter and caring are part of how the staff does things, wanting each person to feel respected and able to keep their privacy while living in a real community, which might be why they've got awards for their meals, activities, and friendly care. Wheelchair accessible showers, devotional services, and even outdoor smoking spots are there too, so people can keep to their routines as best as possible. There's no perfect place, but Sunridge at Palisades does try to cover a lot of needs, making it easier for people to stay as their needs change over time.

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