Westpark Rehabilitation and Living

    900 Westpark Wy, Euless, TX, 76040
    3.5 · 99 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good therapy but unsafe, mismanaged

    I had a mixed but mostly negative experience. The rehab/therapy team was excellent and helped my loved one regain mobility, and a few nurses and admins were compassionate and responsive. However the place is chronically understaffed: front desk often unattended, phones and call buttons unanswered, meds (especially pain meds) and showers delayed or missed, and incontinence/hygiene neglected. I also saw cleanliness and safety problems (dirty rooms, lost clothing, unexplained injuries), serious administrative failures (billing double charges, no refunds, lost paperwork), and reports of much worse issues that made me very uneasy. In short: great therapy and some caring staff, but inconsistent, unsafe, and poorly managed overall - be very cautious.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.55 · 99 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.5
    • Meals

      1.3
    • Amenities

      3.2
    • Value

      1.2

    Location

    Map showing location of Westpark Rehabilitation and Living

    About Westpark Rehabilitation and Living

    Westpark Rehabilitation and Living sits in Euless, TX, and comes with 140 certified beds and an average of about 93 residents each day, so you see a good amount of activity around the place. This facility holds a business license through the Texas Department of State Health Services and runs under the control of Tree City Healthcare, Inc since April 2017, with Okechukwu Anagbor and Laban Wright managing as well since 2017 and 2021, while the Eastland Memorial Hospital District owns it entirely. Westpark offers a mix of living spaces, with both studio and companion apartments, and keeps private and semi-private settings that feel modern and comfortable. There's skilled nursing here, along with in-house therapy services, which means residents can get physical, occupational, speech therapy, and respiratory care without going elsewhere; they help folks after surgery or a joint replacement, and they also focus on stroke rehab, wound care, and long-term care for those needing more support over time. Residents can find activities through art programs, card games, movies, and social events, plus transportation, meals made with nutrition in mind, and laundry and housekeeping to keep things running smoothly. There's also Wi-Fi, worship services, and a patio area to enjoy the outdoors thanks to the landscaped grounds, and the team encourages people to stay active with different recreational options and excursions, all included in a calendar of events. Pharmacy services are offered, but the facility has cited a deficiency (F0761) for labeling and drug storage, and past inspections have reported 51 total deficiencies, with five tied to infection control. There's a recorded deficiency related to the protection of residents from abuse, neglect, and exploitation (F0600), and the nurse turnover rate at 58.2% stands above the state average, so staff changes happen more often here. Nurses provide about 3.31 hours of care per resident per day, which is just a bit below the state average. Westpark hasn't been accredited by the Better Business Bureau and has been named a Special Focus Facility Candidate, reflecting a history of quality problems, though it's not formally flagged by the government. The atmosphere aims to promote comfort and safety, and the goal centers around helping people regain mobility and strength, all while following personalized care and treatment plans. Westpark holds a presence on Facebook to share news and updates, and there's a clear effort to support an active, caring environment.

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