Proveer at Northgate

    2930 Cypress Grove Meadows Dr, Houston, TX, 77014
    4.1 · 68 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring facility with some inconsistencies

    I moved my mom here and overall I'm impressed - the staff are warm, attentive and often go above and beyond, the building is bright, spotless and thoughtfully designed for memory care (sensory rooms, greenhouse, library-style exit doors), activities and meals are excellent, and families get regular updates that bring real relief. My experience and conversations with other families also revealed inconsistencies: short staffing at times, occasional communication or safety/cleaning/medication lapses, and some management hiccups. I would recommend this facility for its caring culture and strong memory-care focus, but insist you ask specific questions about staffing, med handling and communication before committing.

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    Amenities

    4.07 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.1
    • Meals

      4.3
    • Amenities

      4.6
    • Value

      1.5

    Location

    Map showing location of Proveer at Northgate

    About Proveer at Northgate

    Proveer at Northgate offers assisted living and memory care in a single-floor building designed for easy movement, and the community pays close attention to the special needs of seniors with Alzheimer's or dementia. The staff includes Certified Dementia Practitioners, and they use a special program called Cherish, which is made for people with different stages of memory loss. Pathways Memory Care is another program there that supports people from early to late-stage memory care needs, and care teams offer help with daily tasks like bathing, dressing, grooming, eating, getting around, and using the bathroom, while also reminding residents about medicines and appointments. Nurses are there on a part-time basis, with staff trained, screened, and always available to help 24/7, making sure senior residents are never left alone without care. The rooms come with things people need, like TV, cable, Wi-Fi, private bathrooms with showers, individual climate control, closet space, and can be furnished or unfurnished, while some suites have a place for an overnight guest and others have bedside seating areas or separate seating. The common areas include a lounge with a fireplace, family kitchen, coffee bar, computer room, chapel, and quiet spaces, and there are outdoor areas like a private courtyard with patios, a greenhouse, and secure walking paths. Residents and their families can spend time together in areas for children (with adult supervision), a play area, and private family rooms, and the private entrance stays open 24 hours for families. The kitchen staff provides all-day dining with choices such as diabetic, kosher, low-salt, vegetarian, and other special diets, while meals can be served in the dining room, on the patio, or in the resident's room, with snacks and guest meals available as well. Residents can keep pets that meet certain community rules, though bird pets aren't allowed, and people must care for their own animals. Residents get outings, music events, arts and crafts, games, seasonal celebrations, spiritual activities, and educational programs, with opportunities for volunteering if people want to stay active. There's a full calendar of events, and the staff works to help people stay connected to their families, focusing on creating a community where residents feel valued and families can get the help they need. Onsite services include housekeeping, laundry, linen service, private housekeeping, bed making, pest control, trash removal, groundskeeping, salon services, personal reminders for things like shaving or reading, help with finance questions, and advice about veteran's aid or home sale assistance. Transportation and shopping trips are also offered, with accessible apartments, Hoyer lifts, transfer assistance, and secure features to help everyone move safely. Medical services include memory care, hospice, podiatry, dental, psychiatric, diagnostic labs, in-home health care, and medication management, with emergency response systems and regular wellness checks keeping the whole place secure. Proveer at Northgate is part of Proveer Senior Living and sticks to all license and compliance checks, holding two license numbers-308383 and 308384. They say visitors are welcome, and overnight visits are possible, with guest parking provided. The Heart to Heart Hospice House is a feature for those who need hospice care in a residential setting, and there's support for both residents and their loved ones, with clear information and staff always ready to answer questions or give tours to those interested in learning more about the place before moving in.

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