Fall Creek Rehab & Healthcare Center

    14949 Mesa Dr, Humble, TX, 77396
    2.8 · 87 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful facility but unreliable care

    The facility is beautiful, clean, well-lit and easy to navigate, with a lively activities program, excellent PT/OT and some truly devoted, friendly caregivers. However, staffing is inconsistent and short-handed, management/communication is poor, and I witnessed serious care lapses - delayed or incorrect meds, ignored call lights, residents left in soiled linens, hygiene and safety concerns, and frequent turnover. Food and amenities are hit-or-miss: cafeteria variety exists but meals feel institutional. Bottom line: great building and therapy, but unreliable and sometimes neglectful daily care - I wouldn't trust it for vulnerable long-term residents unless staffing and management improve.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.76 · 87 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.6
    • Meals

      1.9
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Fall Creek Rehab & Healthcare Center

    About Fall Creek Rehab & Healthcare Center

    Fall Creek Rehab & Healthcare Center sits in Humble, Texas, and is part of Momentum Skilled Services, so you'll find a focus on patient-centered care, with programs and nurses concentrating on recovery and comfort. The building holds 126 certified beds and usually has about 95 residents daily, offering both short-term skilled care and long-term care. Ownership comes from Edaws Investment Group, Lp and Bullpen One, Llc, with several indirect owners like Michael Reed and Rachel Suter, and it has seen managerial control by Rachel Suter since 2016 and Sharlyn Threadgill since 2020. Julia Lanier serves as the administrator, and Christine Romo works as Director of Nursing, aiming for recovery outcomes and everyday health. There's a strong focus on creating full care plans for every resident, though inspection reports have found 14 deficiencies, including issues with hazard-free environments and care planning, and inspection and complaint reports are available to view.

    They offer skilled nursing, physical therapy, occupational therapy, and speech therapy, with around-the-clock nursing supervision for safety and support, and patients get comprehensive post-acute care as well as long-term assistance. The center tries to make things feel home-like, with suites that have private bathrooms, in-room showers, and some with shower spas, and there are multiple nurse's stations for better supervision. Patients have use of a spacious rehabilitation gym filled with special equipment and dedicated rooms for therapies or recovery exercises. There's a courtyard where residents can get some fresh air, and outdoor spaces like gazebo seating, a pond-like area, and landscaped grounds let people relax outside when the weather allows.

    Fall Creek offers activities each day, daily social programs, and amenities to make the stay comfortable, including WiFi, cable, flat screen TV, electric beds, a beauty/barber shop, daily housekeeping, and telephone service in rooms. Meals come in semi-private suites meant to add privacy, and rooms are bigger than average to help people move around with walkers or wheelchairs as needed. Safety is a focus: supervisors monitor care with a staffing rate of about 3.26 nurse hours per resident daily, and all care plans undergo regular assessments. Infection control standards are in place, though some deficiencies cited relate to resident safety and quality of life.

    Fall Creek is licensed as a #106699 Nursing Facility and Skilled Nursing Facility and accepts Medicare, Medicaid/Medi-Cal, and private insurances. The facility serves people from Humble and several other communities, like West Houston, Kingwood, and Cypress Creek, and provides a structure that aims to balance recovery, oversight, and daily life. The Momentum Skilled Services management model runs daily operations, while specialized care teams and in-house therapists work to adjust recovery plans for each person's individual needs. The center has luxury touches, a home-like layout, two nurse's stations for safer monitoring, and tries to keep things comfortable with things like an enclosed courtyard, large rooms, and daily activities.

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