Focused Care at Humble

    93 Isaacks Rd, Humble, TX, 77338
    2.9 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe unclean neglectful unresponsive staff

    My experience was mixed but overwhelmingly negative. I found unsanitary conditions (residents left in urine/feces, roaches, mold), worsening bedsores, missed medications including mealtime insulin, dehydration and infections, and slow or nonresponsive staff. CNAs and nurses were often short-staffed, inattentive or on their phones, with rude/unprofessional behavior and poor emergency response; complaints were mishandled or ignored. Administration showed some improvement under new leadership, and a few individuals (Crystal, Nathaniel, ED Natasha Johnson-Murphy and the Life Enrichment team) were caring and helpful. Despite occasional clean areas, activities and dietary service were inconsistent and the facility felt run-down. I would not recommend this facility unless you have direct assurance those reliable staff and leadership will be consistently in place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.92 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      1.0
    • Amenities

      1.2
    • Value

      1.0

    Location

    Map showing location of Focused Care at Humble

    About Focused Care at Humble

    Focused Care at Humble sits at 93 Isaacks Rd in Humble, Texas, and offers skilled nursing and post-acute care for people with serious medical needs, and you'll find all-new facilities here, including a Transitional Care Unit for short-term rehab stays, wound care, and recovery from surgery or illness, and the rooms have private bathrooms, kitchenettes, cable TV, telephones, air conditioning, Wi-Fi, and come furnished, plus residents get help with medicine, bathing, dressing, transferring, dining, and activities of daily living day and night, and nurses and doctors are always available, with an average of 3.05 nursing hours per resident per day and 61 residents staying daily among the 134 certified beds, and the nurse turnover rate stands at 58%.

    This place takes Medicare and Medicaid payments, and families can join the Resident and Family Councils to help out with decisions and plan events. Care is personalized for each person and includes physical, occupational, and speech therapies, plus acute and chronic wound care with negative pressure therapy, dialysis management, IV and respiratory therapies, pain management and education, as well as special services for joint replacement recovery, cognitive rehab, COPD, and cardio-pulmonary rehab. Residents take part in music therapy, restorative care, wellness programs, and game nights, there are fitness classes and outdoor activities, and the only designated smoking facility in the area is right here, with both private and community-sponsored activities available, and all-day dining with restaurant-style service, allergy-sensitive meals, diabetes-friendly menus, and special diets can be arranged, too.

    You'll find a game room, a library, a spa, and big wellness facilities, while transportation and parking are offered for outings, plus this place sits close by local hospitals, pharmacies, and restaurants, which makes it handy for families to visit. This skilled nursing facility is a for-profit organization, part of Focused Post Acute Care Partners, and sits within a larger Continuing Care Retirement Community, so residents can stay as needs change over time.

    Focused Care at Humble has a Five-Star quality rating under the CMS Five Star Quality Rating System, and it got a deficiency-free state survey in 2017, but it currently has 37 documented deficiencies in inspection reports, which include two infection-related and some involving quality of life and resident rights, and a recent September 2024 complaint report listed two deficiencies for not helping with activities of daily living and not keeping residents, families, and doctors informed, though these caused no actual harm but did have the potential for more than minimal harm.

    With total integration of electronic health records among pharmacy, doctors, lab, and therapy, and a staff trained in therapies and wound care, Focused Care at Humble tries to offer thorough support and comfort for every resident, and all sorts of daily activities aim to keep everyone engaged, while the Transitional Care Unit, long-term care suites, rehabilitation, and a focus on patient-centered plans make this place a good fit for many different levels of care needs.

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