Oakmont Guest Care Center

Oakmont Guest Care Center has a long-term care ombudsman service that helps residents solve complaints confidentially and for free, so nobody has to worry if they need help with a problem or concern, and the ombudsman's there for support whenever needed. The center's owned and operated by Gamble Guest Care Health and Rehab, which has a lot of experience in healthcare over several decades. The staff, including an administrator and assistant administrator, are dedicated and friendly, often going above and beyond to make sure everyone feels valued and respected, and people around say the nurses and aides treat residents like family and stay open late on Fridays to help with weekend admissions, which can really help families who need to move somebody in right away. The place focuses on excellence in healthcare, especially for adults who are recovering from serious illness or injury and folks who need skilled nursing care. Residents stay in private rooms, many of which are newly remodeled for comfort, and lots of these rooms are designed for people getting better after being sick or after surgery so they can go home as soon as possible after rehabilitation, and the expanded rehabilitation area has both physical and occupational therapy services. Oakmont accepts private pay as well as Amerigroup, Cigna managed care, Medicare, and Medicaid, which gives more options for those looking at ways to cover the cost. You don't see any separate memory care unit-although some residents with memory issues do live here-but if someone needs 24-hour nursing or help with daily things because of physical or mental health, there's always staff there to support them. Arts and crafts are part of the activities, and there are plans for more, like maybe a grand piano, so residents can enjoy their days, and the community stays well-kept with regular painting and updates to keep it looking nice. Staff help new residents get used to the place, answer questions, and guide families with referral approvals that often take just half an hour. Advanced computer technology helps keep track of medical records and medication, which can mean fewer mistakes and better care for everyone. The center's always trying to get better, with improvements in quality and a big focus on warmth, kindness, and respect. Oakmont Guest Care Center tries to create a safe, comfortable setting where people get the care they need and where staff work hard so people feel at home.