Brookdale Lakeway

    1915 Lohmans Crossing Road, Lakeway, TX, 78734
    3.7 · 39 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Understaffed unsanitary inconsistent care expensive

    I had a mixed, mostly disappointing experience at Brookdale Lakeway. The place was understaffed, rooms lacked AC, cleaning was irregular and at times unsanitary, call buttons answered slowly, meds and tests were delayed or missed, and administration/staff could be uncaring or rude - belongings were even returned in trash bags and costs were high. That said, a few long-tenured, devoted caregivers, a friendly front desk, good activities, dining and outdoor areas stood out, and another Brookdale location worked much better for us. Tour carefully and confirm nursing/medical coverage before committing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.5
    • Meals

      3.8
    • Amenities

      3.4
    • Value

      1.4

    Location

    Map showing location of Brookdale Lakeway

    About Brookdale Lakeway

    Brookdale Lakeway is a senior living community with many features to help residents live comfortably and stay active, as there are services for those needing assisted living, independent living, memory care, skilled nursing, and continuing care retirement communities, plus at-home care for those who want more help in their own space, and the apartments include studio, one-bedroom, and two-bedroom layouts with kitchenettes, some with two bathrooms, and the living spaces are designed with easy access for wheelchairs and those with mobility needs, which is good for folks who have trouble getting around but still want privacy. The staff is around all day and night, every day of the week, to help in emergencies, while nurses handle basic medical services and a registered nurse oversees care coordination through the Brookdale HealthPlus Community program, so there's extra focus on health, with things like annual wellness visits and help with managing diabetes, blood pressure, and heart issues. You'll find a full-time activity director working on different programs during the week, like arts and crafts, local trips, lawn games, technology activities, music, gardening, daily cultural activities, and fitness classes, with spiritual and devotional services offered at places like The Auberge at Bee Cave, and there are support groups and companions to keep residents from feeling alone if they're new or just want company. Outdoor areas like courtyards, gardens, and patios are enclosed and kept up nicely, which gives residents a peaceful place to walk, sit, or even bring along their cats and dogs since the community is pet-friendly, and sometimes visiting pets stop by to cheer everyone up, and there's even pet and animal therapy for those who enjoy that kindness. Dining rooms are warm and have a welcoming feel, with three meals a day cooked by a chef, and special diets are available for people who need low-salt, low-fat, diabetic, renal, or other special foods, plus snacks and drink service, meal delivery, and private dining options if family or guests visit, and there are mailboxes, a lounge, TV rooms, indoor recreation, a conference room, and even copying and mailing services for resident needs. Therapy rooms offer occupational, physical, speech, and respiratory therapy as needed, with transfers and mobility assistance, including help for those needing two-person transfer-so every resident who needs mobility support gets taken care of, even if their needs are a bit heavier. Beauty salons, barber shops, laundry, daily housekeeping, linen service, and maintenance cover basic chores, so life is easier for everyone, and there are amenities like climate controls in units, den or study spaces, closet space, private outdoor patios, and professionally decorated interiors to help make things feel like home. The community offers regular outings for shopping, medical appointments, or just to enjoy the area, and there's guest parking for visitors, with special attention to transportation for wheelchairs and mobility aids, plus building safety features like controlled access, wellness checks, medical alert systems, fall prevention, and emergency response, so families know their loved ones are watched over. Staff train in many areas, including memory care, aging needs, nutrition, behavior, skin care, chronic illness, and emergency first aid, making sure they know how to help in a wide range of situations. Payment choices at Brookdale Lakeway include private pay, insurance, credit cards, and veterans benefits, and the facility also gives support with Medicaid and financial planning, and can help with elder law, notary, or veterans aid services. Communities under Brookdale Lakeway include Brookdale Lohmans Crossing, Arbor Terrace Lakeway, Lake Travis Independent Living, Belmont Village Lakeway, Longleaf Bee Cave, Professional Caretakers Inc, Golden Heart Senior Care - Austin West, and Grace House Assisted Living, with some of these communities offering enclosed courtyards, specific devotional services, and programming for those with dementia. Brookdale Blogs, Signature Programs, and various programs and events add to the social life, giving residents plenty of ways to stay involved. Overall, the staff work hard to maintain a clean, safe, and welcoming place where residents can keep their independence at every life stage, and the focus stays on well-being and quality of life, with help always close by if it's needed.

    About Brookdale

    We are all aging; some of us never stop living. So when the time comes to determine how you or your loved one will spend their later years in life, you'll have questions… Will I be heard? Will I be forgotten? How can I stay active? Will I be able to still grow as a person? Will my children still look up to me? Or down at me? How can I just be her daughter again? How can I continue to contribute to something meaningful? What do I do now? What do we do next? What do I do…to keep on living my life? Brookdale's senior living solutions will help answer those questions for those who may be in need of an assisted living facility or some other level of senior living care. That's why the people of Brookdale offer new answers to the age-old question of aging. Framing everything we do inside your vision for all the places you'd still like your life to go. As an individual. A couple. A family. Being a trusted partner in bringing all those places you seek in life- to life. By listening to your needs. Understanding the life you want for yourself or your loved one. Then customizing a solution that puts life, close within reach. At Brookdale, you can expect us to be a trusted partner by listening and understanding your needs, discussing potential solutions and options, mutually determining the right thing to do and working with you to take action together. Then we customize a solution that puts the life you want within reach. It is our job to provide solutions for the unmet needs of those who seek senior living solutions. We do this with over 675+ retirement communities with the ability to serve approximately 60,000 residents in 41 states (as of August 30, 2021), and with a wide range of innovative programs and services. Brookdale associates' passion, courage and true sense of partnership make Brookdale what it is. More than a company, it is a calling.

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