How much does Vista Ridge cost per month?

Vista Ridge offers competitive pricing, with rates starting at a cost of $5,765 per month.

What levels of care does this community offer?

Vista Ridge offers independent living, assisted living, and memory care.

Are there photos of this home?

There are 9 photos of Vista Ridge on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Vista Ridge allows residents to age in place and adjust their level of care as needed.

What is Vista Ridge's address?

The full address for this community is 400 Highland Drive, Lewisville, TX, 75067.

Does this community offer respite care?

Yes, Vista Ridge offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Vista Ridge - Lewisville, TX

Overall impression: The reviews present a generally positive resident experience with clear strengths in cleanliness, on-site amenities, and daily life activities, tempered by notable concerns around leasing-office interactions and occasional staffing shortages. Multiple reviewers emphasize that the property is very clean, well maintained, and offers a variety of amenities that contribute to a comfortable lifestyle, while a subset of reviews point to service and information consistency issues that may affect prospective residents' first impressions.

Care quality and staff: Resident comments about care and staff lean positive. Several reviewers describe staff as wonderful, caring, and very nice, and note that front desk personnel are great. Maintenance is called out as good and responsive. However, there are also concerns that staff can be busy or stretched thin, particularly during transitional periods, which may affect responsiveness. The contrast between accounts of attentive caregiving and reports of staff being occupied suggests generally good daily care but occasional resource constraints that impact service levels.

Facilities and amenities: The community earns repeated praise for its physical facilities. Common areas, a library, and well-kept common spaces are mentioned alongside recreational amenities such as a swimming pool, exercise room, beauty shop, and organized activities including bingo. Garage and carport parking options are also noted. These amenities are frequently cited as contributors to residents' satisfaction and enjoyment of the community.

Dining and apartment characteristics: Reviews give mixed signals about dining options and unit sizes. Some reviewers list a dining room among the amenities, while at least one summary explicitly states there is no dining room. Likewise, unit size reports conflict: one review mentions small one-bedroom units, while another praises spacious rooms. These inconsistencies indicate variability by building or unit type, or possible differences in reviewers' expectations. Prospective residents should verify the specific unit layout and dining services for the apartment type they are considering.

Management, leasing, and visitor experience: The most significant negative pattern centers on leasing office interactions. One reviewer reported being ignored for 25 minutes while staff were on the phone and described a rude and condescending response when inquiring about availability, leaving an impression of uncaring treatment toward a potential resident. Another reviewer noted they could not tour the apartment. Combined with reports of busy staff during transitions, these comments suggest that front-office customer service and tour accessibility may be inconsistent and are a potential pain point for newcomers or prospective residents.

Notable patterns and recommendations: The dominant themes are a clean, amenity-rich community with generally caring staff and active resident life, contrasted with occasional front-office service lapses and mixed information about dining and unit sizing. For someone considering this community, the reviews suggest it is a pleasant place to live with strong maintenance and activity offerings, but it would be prudent to confirm details that drew mixed feedback: ask specifically about dining services, request confirmation of unit size and floorplans for the exact apartment type, and schedule a tour in advance while noting any concerns about leasing-office responsiveness. If direct interactions with the leasing team are important to your decision, try contacting them at different times or ask for a manager to ensure you get a consistent, timely experience.

Vista Ridge sits in Lewisville, Texas, and covers a lot of ground for folks needing a place with support, especially if they need help getting around, remembering things, or handling everyday tasks. The community includes Elmcroft of Vista Ridge, which handles both general assisted living and a separate section designed for memory care for people living with Alzheimer's and dementia, and they keep that memory care area secure using bracelets that ring alarms to prevent anyone from wandering off. They've got 117 licensed beds, and about 16 of those are usually meant for folks with Alzheimer's disease, which means they can look after lots of people at the same time, and you'll usually see staff available at all hours, whether it's the caregiving folks, nurses, or doctors on call. They provide apartments in different sizes-studios, one-bedrooms, two-bedrooms, and semi-private rooms, all wired for cable, and they'll let some pets come along if that's what helps residents feel at home.

Residents at Vista Ridge can join group homes, attend day programs for extra community support, or use their independent and assisted living services, and if someone needs help with daily stuff like bathing, dressing, or handling their medication, the staff can step in, because they do hands-on care, transfers for people who can't walk, and offer full diabetes support except for giving insulin shots, but they'll watch and remind folks as needed. The community keeps a state license and passes regular safety and health checks, and they work closely with other care services like Atria Carrollton and Champion Services, plus offer access to psychiatrists, psychoanalysts, and rehabilitation programs through Advanced Physical Therapy & Rehabilitation, which you won't always find everywhere.

Folks staying at Vista Ridge can expect three daily meals prepared by a professional chef, with different options including vegetarian, vegan, low-sodium, and low-sugar meals, and there's both restaurant-style dining and the option to eat in your room if you're feeling quiet that day, and guests can visit during meals too, which a lot of families like. There's a community dining area, private dining for special cards or birthdays, and community events to keep things lively. Plenty of activities fill the week, with bingo, card games, dominoes, weekly outings, gardening clubs, stretching classes, Tai Chi, yoga, arts and crafts, cooking lessons, Spanish clubs, book clubs, devotional services, and even things like sittercise and intergenerational programs that bring in folks of all ages, and an activity director keeps everything running smoothly. Residents help run activities themselves, which makes for a closer-knit feel, and there are both indoor and outdoor spaces, especially patios and secure gardens which folks enjoy when the weather's nice.

There are services to help with things like walking, wheelchair use, getting haircuts in-house, laundry and dry cleaning for linens, and transportation to doctor appointments or just to get out and about, and the building's got resident parking and common areas that make it easy to meet others. The staff can help with bowel and bladder incontinence, give reminder support for using the restroom, and care for those who need heavy assistance, including with mechanical lifts, and there's help for residents who have behavior concerns or are at risk for wandering. Hospice, respite care, and a "Best Friends™" approach to memory care aim to keep everyone comfortable and feeling respected, and families can pay using private funds, veteran's benefits, social security, or commercial insurance, with a one-time community fee and day rates for respite stays.

Vista Ridge tries to make life simple and safe through round-the-clock supervision, emergency call systems, regular health inspections, all-inclusive pricing, bilingual services in English and Spanish, and a staff on hand to care for a wide range of needs, allowing aging in place for many seniors as the years roll on.

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