Lake Village Nursing & Rehabilitation Center sits with 112 certified beds, usually caring for about 74 residents each day, and the facility's been managed by Grand Villa Phx, Inc. since April 2017, while Soon Burnam, Allen Mall, and Laban Wright have all come on board as managers at various times in recent years. The center offers both short-term and long-term care, helping with basic needs like bathing, dressing, medication management, and wound care, and offers services such as physical therapy, occupational and speech therapy, stroke rehab, diabetes management, pulmonary programs, and hospice care, all tailored for each person by nurses, clinicians, and therapists around the clock, with a team of physicians visiting regularly. There's also an Integrated Cognitive Program for folks living with Alzheimer's or dementia, and the services stretch to include post-surgery rehab, respite care, electrical stimulation therapy, and speech-language therapy services, all right on site in up-to-date therapy rooms overseen by a full-time therapy team.
The staff at Lake Village provides meals with diet changes if needed, snacks, laundry, housekeeping, and even transportation for off-site trips, and residents can join art programs, card games, outings to the community, movie nights, religious services, and plenty of social events aimed to build a sense of community. The place itself has walk-in showers, studio and companion rooms, lovely outdoor areas, and light-filled dining rooms decorated with artwork. People find comfortable rooms and an ombudsman service is available to help settle any complaints quickly and privately.
Lake Village Nursing & Rehabilitation Center is affiliated with The Ensign Group, and while the staff works hard to deliver care using the latest research and hands-on techniques, there've been some issues noted in recent inspections, including 22 total deficiencies. These include not always making full care plans with clear steps and deadlines for all residents' needs, not always keeping personal and medical records private, and not putting enough infection prevention steps in place. Three deficiencies relate just to preventing infections, though reports say there was potential risk instead of actual harm. The nurse turnover rate sits at 64.9%, which is higher than the state average, and nurses give about 2.91 hours of care each day per resident, while the state average is 3.4 hours. The facility is committed to improvement and provides a range of care options, aiming to create a safe, active, and supportive community for older adults.
