Overall sentiment across the reviews for Del Webb at Union Park is strongly positive, with the majority of commenters praising the community lifestyle, amenities, and the professionalism of sales and construction staff. Residents repeatedly highlight the active social calendar — bingo, pickleball, and many organized groups — and describe the community as busy and engaging with "always something going on." Outdoor and recreational features receive frequent positive mention: walking trails, green belts, ponds, pool, hot tub, gym, and courts for pickleball and tennis are commonly appreciated. Many reviewers describe the homes as well-designed and spacious, with a variety of floor plans that accommodate different needs, including pet-friendly options. Several commenters explicitly say they are very happy with their decision, plan to stay long-term, and would recommend Del Webb or Pulte.
Staff, sales, and construction teams are a major strength in the reviews. Multiple individuals and teams are singled out for praise — construction managers (e.g., Chad Rose, James Daly), sales and contract staff (e.g., Natasha Johnson), and customer care (e.g., Becky H) receive specific commendations for professionalism, communication, and attention to detail. Reviewers note a generally seamless closing process, weekly construction check-ins during build, and good follow-up such as coordinated one-year checkups. Positive experiences with Pulte Construction are cited by several buyers who said their homes were "built to perfection" and that minor repairs were handled quickly and professionally.
Community and social dynamics are consistently reported as a highlight. Many residents describe a friendly, outgoing population and strong neighbor relationships that create a warm, "homey" environment. The community is described as peaceful and safe by multiple reviewers. There is also enthusiasm about being part of a new development — some reviewers expressed excitement about potential growth and future amenities like the activity center that is still under construction. A few residents appreciate location advantages such as proximity to grandchildren or being close to family, and some note they relocated from other Del Webb communities or other states and are pleased with the move.
Despite the generally positive picture, there are noteworthy areas of concern and inconsistency. A number of reviewers reported construction delays and long build timelines that caused stress and dissatisfaction. Several mentions of cosmetic issues and design flaws inside homes appear alongside comments that management often addresses these matters promptly; in other words, defects are sometimes present but are frequently resolved. However, more serious maintenance and structural complaints were raised by some reviewers, including leaky roofs, damaged walls and floors, broken lights, and cracked retaining walls. There are also reports of an amenities center that was poorly maintained at times. These problems seem less common than the praise but are serious when they occur.
Additionally, a few reviews describe instances of inconsistent or unresponsive staff behavior — while many reviewers emphasize responsive and above-and-beyond service, others recount experiences where staff were not responsive. One reviewer described a tax/billing dispute where sales taxes on an invoice were in contention; this account included an escalation to tax authorities by the reviewer. Other practical concerns include high property taxes mentioned by at least one person, some unmet expectations about specific build options (for example, an island counter height not matching expectations), and environmental concerns such as tree removal noted in Spanish (destrucción de árboles). Because this is a developing community, buyers should also expect ongoing construction and associated noise or disruption as new amenities and homes are completed.
In summary, Del Webb at Union Park appears to deliver a strong 55+ community experience for most residents: attractive, well-designed homes; a full slate of amenities; an active social environment; and many examples of professional, communicative staff and construction teams. Prospective buyers should be aware of variability in the build and maintenance experience — particularly possible construction delays, occasional cosmetic or structural issues, and some reports of inconsistent staff responsiveness. For those prioritizing lifestyle, social opportunities, and on-site amenities, the community seems to be a very good fit; for buyers who are particularly risk-averse about construction timelines, long-term maintenance, or tax/billing clarity, it would be prudent to ask targeted questions about timelines, warranty and service processes, and any outstanding community construction plans before committing.
