The Plaza At Lubbock sits at 4910 Emory St in Lubbock, Texas, and it takes folks with a mix of care needs, so some people live there pretty independently while others need more help. The community offers independent living, assisted living, nursing home care, and memory care, so they've got options for people in different situations, plus respite care and rehabilitation for those needing short-term help or time to recover. The staff, including the manager Lupe and social worker Ms. Rose, are known to be available and helpful when people need something, and trained medical staff can step in if health problems come up. Services include skilled nursing, personal care, and support with daily activities for people who want a bit more independence or those with higher needs. Food gets planned by chefs and meal planners who try to make it good for people's diets, and the residents get a variety of activities and social options to help keep minds active, along with programs where families can be involved right there on site. Up to two visitors can come per day, and they let people come in anytime between 9 in the morning and 8 at night, all week, and folks can get COVID tests on site. The staff are said to be professional, helpful, and friendly, which helps the place feel welcoming, and the skilled nursing and rehabilitation teams offer both long-term and short-term care. There isn't clear information on every amenity or the kind of rooms they have, and prices aren't listed. Reviews at The Plaza At Lubbock average just 1.5 stars out of 5 from five reviewers, so some people haven't had the best experience, but the community continues to offer a full slate of services with care plans shaped around each person's needs, working to support residents' well-being and independence as much as possible.
The Plaza At Lubbock
4910 Emory St, Lubbock, TX, 79416- Assisted living
- Memory care
- Skilled nursing
Compassionate staff but unsafe care
I had a mixed but ultimately disappointing stay. A few nurses, aides and therapists were compassionate and helped with rehab, but chronic understaffing and poor management meant long call-light delays, missed meds, skipped baths (days without showers), soiled beds/pressure wounds and unsafe care. Administration was often unresponsive or rude, communication was poor, and personal belongings disappeared-issues we reported to the state/ombudsman. Despite some excellent staff, I would not recommend this facility based on my experience.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
3.15 · 78 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
2.6Staff
2.7Meals
2.3Amenities
5.0Value
2.7
Location
About The Plaza At Lubbock
People often ask...
The Plaza At Lubbock offers assisted living, memory care, and skilled nursing.
There are 1 photos of The Plaza At Lubbock on Mirador.
The full address for this community is 4910 Emory St, Lubbock, TX, 79416.
Yes, The Plaza At Lubbock offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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