Rockwood Manor

    2000 N Main St, Midland, TX 79705
    • Assisted Living
    • Skilled Nursing
    3.9ยท67 reviews

    Caring professional team; consistently improving

    I moved my mother here and have been impressed by the genuinely caring, professional team - especially nurses like Kim Hughett and staff such as Robert Hernandez. New administrator Patricia has brought positive changes, therapy and CNAs are attentive, and the staff consistently go above and beyond. I'm very satisfied and optimistic as the community continues to improve.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.93ยท(67)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      4.0
    • Meals

      1.3
    • Amenities

      3.0
    • Value

      1.0

    Cons

    • Pest-control concerns in resident rooms and common areas
    • Inadequate clinical oversight for medically complex residents
    • Inconsistent responsiveness to resident call systems
    • Environmental maintenance deficiencies (HVAC, windows, leaks)
    • Sanitation and housekeeping inconsistencies
    • High staff turnover and scheduling instability
    • Overworked staff and staffing shortages
    • Inconsistent professional-conduct practices among frontline staff
    • Poor family communication and grievance processes
    • Punitive or opaque incident-reporting and surveillance policies
    • Weak management and operational oversight
    • Infrastructure and septic-system maintenance problems

    Summary of reviews

    The reviews describe substantial operational and care-quality concerns at Rockwood Manor. Clinical-care issues include reports of inadequate oversight for residents with greater medical needs, delays or reluctance to respond to calls for assistance, and questions about medication and life-support management. Several comments specifically referenced concerns about the facility's ability to manage medically complex residents safely and consistently.

    Staffing and staff conduct emerged as a clear pattern. Reviewers described staffing shortages, frequent turnover, and employees who appear overextended. These conditions are associated with inconsistent responsiveness to resident needs and uneven adherence to professional boundaries. There are also accounts that suggest internal personnel instability (terminated employees, staff reassignments) that may affect continuity of care.

    Facility condition and environmental maintenance were frequent topics. Reviewers raised pest-control concerns in resident areas, reported problems with heating and cooling in rooms, and described leaky windows and other maintenance issues. Separate comments indicated problems with the building's septic or sewage systems and with routine housekeeping and cleanliness, all of which point to gaps in facilities maintenance and infection-control practices.

    Management, communication, and grievance-handling are another recurring theme. Reviewers characterized leadership as unresponsive or punitive, including allegations of threats or reprisals for reporting problems to management or regulators and stated limits on recording incidents. These descriptions indicate weak incident-reporting processes, limited transparency, and strained familyโ€“facility communication channels.

    There is limited information about dining services and programming in the reviews provided; most comments focused on core care, staffing, facilities, and management rather than activities or meal quality. Prospective residents and families should therefore seek current information on dining options, menus, and activity schedules during a tour.

    Taken together, the submissions portray systemic operational challenges across maintenance, staffing, clinical oversight, and complaint resolution. These patterns suggest the value of verifying up-to-date state inspection reports, staffing ratios, infection-control records, and recent corrective actions before making placement decisions.

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    Location

    Map showing location of Rockwood Manor

    Rockwood Manor is located at 2000 N Main St, Midland, TX, 79705.

    About Rockwood Manor

    Rockwood Manor sits on 68 acres in Midland, Texas, and has a license from Texas's Department of Social Services, number 4982, so you'll find it's operated to meet state requirements, and the place can take care of as many as 120 older adults at one time, with a focus on memory care for folks with Alzheimer's and other types of dementia, plus short- and long-term nursing, assisted living, hospice care, and respite stays, so it really covers just about every need you can think of when someone can't care for themselves at home. The campus has studio rooms and big suites with private bathrooms and whirlpool tubs, air conditioning, kitchenettes, cable TV, Wi-Fi, and emergency alert systems; everything is designed to feel home-like and keep folks comfortable, and there are secured, alarmed areas if someone's at risk for wandering, which is a big help for safety. Rockwood Manor stands out because it customizes care plans and activity schedules pretty often, since everyone has different needs and preferences, and there's always a licensed nurse on hand 12-16 hours a day, plus round-the-clock staff, with a fast response call system, so help is always close by.

    Daily life here can be pretty full, since there's always something going on if residents want to join in, with music therapy, pet visits, games, crafts, exercise and fitness programs designed for whatever energy level folks have, and scheduled outings, sometimes just in the scenic yard spaces and walking paths or sometimes out to places nearby, like the local cafรฉ or pharmacy right up the road, and now and then there are special events and packages, even weddings and receptions sometimes on the grounds, since the campus is big enough to host them. There are movie nights in the on-site theater, hot tubs and steam rooms for those who want a little extra comfort, and recreation and activity rooms where music, art, and reading fill the days, plus a book room for anyone who likes quiet time with a good story. The staff offers rides to doctor's appointments, runs errands, and arranges spiritual visits for anyone who needs that support, and for folks who can't get around too well, there's help with bathing, dressing, toileting, washing, hygiene, and medication management.

    Meals come home-prepared in the kitchen, with special menus for people who have high blood pressure, diabetes, or food allergies, and there's a visiting stylist or beauty shop for haircuts as well, since small comforts matter just as much as big ones; laundry, housekeeping, and family support services are included, so those everyday chores don't fall on residents or their loved ones. Memory care residents have their own specialized programs and events to keep them feeling engaged and safe, along with wandering prevention measures and extra attention if someone's struggling, and activities for all seniors range from light exercise to music and art, depending on what folks enjoy most each day. Everything is on one large campus that's secure and protected, so even the most vulnerable residents can feel calm and settled.

    Rockwood Manor accepts Medicare and Medicaid, which helps make care possible for a wide range of families, and the place is part of a well-established health system known for high-quality care and attention to details, so you might notice staff are often described as kind, helpful, and cheerful, which can make it easier for new residents to feel at home. The community gets good marks from care assessors and has built a reputation for strong memory care, personalized programs, and attentive nursing, and there's always a focus on comfort, safety, and a bit of joy in daily living, whether someone's here for a short stay or calls it home for the long run.

    People often ask...

    Rockwood Manor offers assisted living and skilled nursing.

    The full address for this community is 2000 N Main St, Midland, TX 79705.

    No, Rockwood Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Rockwood Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Rockwood Manor directly. There is no cost for this service. We are compensated by the community you select.

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