Sundance Inn Health Center

    2034 Sundance Parkway, New Braunfels, TX, 78130
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate rehab but inconsistent staffing

    I had a mixed but overall positive experience. The rehab team, nurses and CNAs were exceptional-compassionate, hardworking and instrumental in recovery; the facility is clean, bright, and offers good activities. That said, staffing is inconsistent (slow call responses, occasional missed care, lost items) and I encountered frustrating management/billing issues. With family advocacy I'd recommend Sundance for rehab, but be prepared to monitor care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.52 · 140 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.4
    • Meals

      2.4
    • Amenities

      3.9
    • Value

      1.0

    Location

    Map showing location of Sundance Inn Health Center

    About Sundance Inn Health Center

    Sundance Inn Health Center sits out in the Texas hill country between two ponds, and when looking around you'll see lots of walking paths, gardens, and places outside for folks to sit and spend time, and there are regular outdoor programs for those who wish to get some fresh air. The building offers 128 beds in a skilled nursing facility, with 22 beds open as of June 2025, and inside you'll find furnished rooms with private bathrooms, air conditioning, high-speed Wi-Fi, cable TV, kitchenettes, and telephones. The place gives a choice between different dining options, with a restaurant-style dining room, all-day meals prepared by a professional chef, and special menus for people with allergies or diabetes, which is useful for those with special diets, and there's always help with meal preparation. The community leans on simple care-housekeeping, laundry, and move-in coordination come standard, and there's family support so residents can feel connected, and families know what's going on.

    For recreation and daily living Sundance Inn Health Center keeps up a schedule with fitness classes, music, activity and arts programs, a community library, movie nights, a movie theater, and different social events, while also keeping a fitness room, spa and wellness room, business room, arts room, and more, so there's a fair amount for those who'd rather stay inside. There's care covering nearly every need, including skilled nursing, memory care, rehab, help with transfers and all personal care like bathing or dressing, medication management, and supervision for those who need it, plus a 24-hour call system for safety, skilled nursing between 12 and 16 hours a day, full-time supervision, and specialized dementia and Alzheimer's care designed to make daily life better for folks with memory issues.

    Sundance Inn Health Center is part of the Cantex Continuing Care Network and acts as a community within a CCRC, so residents can stay even if care needs change. Services include pharmacy care available every day, diagnostic tests like lab work and X-rays, and detailed clinical care such as intravenous therapy, post-surgical care, respiratory therapy, wound care, tracheotomy care, telemedicine, and 24-hour skilled nursing, and folks get personalized care plans that use an interdisciplinary approach. People with higher medical needs-like those needing cardiac recovery, stroke recovery, pulmonary care, long-term chronic care, hospice and palliative support, or help after surgery-can get physical therapy, speech therapy, and occupational therapy, with therapy offered six days a week, which is rare in New Braunfels. Other programs help with transition after hospital stays, medication administration, therapeutic diets, selective menu options, and social services for those who need discharge planning or transition help. Private rehab suites with private bathrooms help rehab patients feel comfortable.

    Now, inspection records do show deficiencies-there were 20 found overall, in areas ranging from infection control to care planning and resident rights, including three related to infections and several concerning not meeting all preferences or upholding dignity and communication rights, so it's important to look at the official reports (the last regular inspection was June 27, 2024). There are resident and family councils so folks can speak up about problems and help improve life there, and the center does accept Medicare and Medicaid, so that's an option for some, and the staff do get positive reviews for being attentive and caring, treating people as individuals, not just cases. All in all, the place focuses on supporting older adults with complex needs in a setting where families can stay involved, with nursing, rehab, therapy, and extra support to help folks live with comfort, even if some improvements are still needed.

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