Overall sentiment across reviews is strongly positive but not uniformly so. The dominant themes are that Sabine Place is a small, home-like assisted living community with a clean, well-decorated environment and a warm, family-style culture. Many reviews emphasize attentive, compassionate staff who create a calm, supportive atmosphere; multiple reviewers single out the executive director (Misty Brunner) and several other named employees for extraordinary dedication. Residents and families commonly describe the facility as smelling pleasant, being spotless, and feeling less like an institution and more like a comfortable home.
Care quality is frequently praised: reviewers repeatedly describe staff as caring, patient, respectful of dignity, and willing to go above and beyond. Several family members explicitly say their loved ones are "in great hands," that the team provides proactive medical attention, and that staff demonstrate teamwork and genuine affection for residents. Activities programming is another strength cited repeatedly — daily events such as bingo, movies, gardening, feeding birds, puzzles, and outings create points of engagement and help residents socialize in a close-knit 36-person community. Dining receives many positive mentions: reviewers describe the kitchen as producing good, home-style meals and note dietary accommodations when needed.
Facility and grounds are clear strengths. Multiple mentions of a sunny central courtyard, clean communal areas, tasteful decor, and ongoing renovations (including parking lot improvements) paint a picture of an organization investing in maintenance and improvements. The small size is generally framed positively: residents know each other, staff can deliver more personalized attention, and the environment feels homelike rather than institutional. Several reviewers also highlight pet-friendliness, wheelchair accessibility, and a comfortable layout that encourages residents to mingle.
However, a cluster of serious concerns appears in a minority of reviews and should not be ignored. There are explicit reports alleging lapses in care and management: claims that uncertified night staff were administering medications, an account of a resident being ignored and left in feces, and statements about poor staff accountability and unprofessional or "immature" management that sometimes blame patients rather than take responsibility. A few families complained about hygiene practices and viral illnesses affecting residents. These are isolated in quantity relative to the many positive accounts, but they are severe in nature and suggest variability in operational quality or oversight at certain times or shifts.
Operational and communication issues are another recurring theme. While many reviewers compliment responsiveness and helpfulness (some citing quick, sympathetic handling of incidents like a pipe burst), others report difficulty reaching staff, last-minute communications, limited weekend visiting, and low staffing during entry/exit times. Food receives mostly positive reviews, but a few reviewers were dissatisfied with meals. A few families felt the marketing was overly rosy compared with their experience, describing it as a "pretty package but rotten contents." These mixed operational signals suggest that the facility can perform at a high level but may have occasional gaps in consistency, especially around off-hours or specific staff members.
Taken together, the pattern is one of a largely well-regarded, small assisted living community that offers warm, personalized care, clean and attractive surroundings, robust activities, and a strong leadership presence that many families appreciate. At the same time, there are red-flag reports about medication administration, neglect, and accountability that merit further inquiry by prospective families. If considering Sabine Place, ask specific operational questions (medication administration policies and staff certifications, staffing ratios and night shift coverage, incident reporting and remediation history, janitorial schedules and infection-control protocols, weekend visit policies) and seek references about consistency across shifts. The majority of reviewers highly recommend Sabine Place for its compassionate staff and home-like environment, but the serious negative anecdotes indicate the importance of direct verification of safety and oversight practices before placement.
