The Collinwood Care Center

    3100 S Rigsbee Dr, Plano, TX, 75074
    4.5 · 23 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Clean caring facility minor issues

    I placed my mom here and overall I'm pleased - the small, secure facility is extremely clean, bright and home-like, residents seemed happy, and staff (aides, nurses, reception, activities) are welcoming, knowledgeable and very responsive. Management provides proactive communication and there are plenty of activities, which gave our family peace of mind. It's not perfect - food quality, some administrative/Medicare billing problems, and occasional missing items or care lapses were concerns - but I would still recommend this caring, well-maintained community with the usual caveats.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.48 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      4.5

    Location

    Map showing location of The Collinwood Care Center

    About The Collinwood Care Center

    The Collinwood Care Center sits in a quiet part of Plano, TX, offering a comfortable place for both men and women who need different levels of care, and they've got private and semi-private rooms all on a single story so you don't have to bother with stairs. The knowledgeable staff, including nurses and doctors on call, are around 24/7 to help with daily needs and medical support, and you'll find specialized services like rehabilitation, skilled nursing, memory care, wound care, pain management, palliative care, medication management, and even high acuity and hospice care when needed, so folks who need a lot of help or just a little can be supported. There's a whole set of therapy options, including physical, occupational, speech, and respiratory therapies, and the team always puts together an individualized care plan for every resident.

    The facility aims to keep things homelike, and the atmosphere has a warm feeling that makes folks feel comfortable, offering indoor common areas, resident parking, and both bath tubs and wheelchair-accessible showers in rooms. There's a hairdresser on site with no extra charge, and you can get beauty and barber services too if that's your style, plus they let you keep pets, which brings a bit of home along for the ride. You'll see staff encouraging exercise programs, recreation, pet therapy and music programs, social and educational activities, and devotional gatherings, all meant to help residents keep an active and connected life, and there's a full calendar to keep folks engaged. Meals are approved by dietitians and cover all kinds of preferences, even vegetarian options, while dining services make sure everyone feels taken care of at meal times.

    Staff understand independence is important, so they encourage people to do as much as they can, stepping in to help where needed, whether that's with fall prevention, personal care, incontinence help, or medication reminders. The building's non-smoking inside, it's all on one floor with aids for folks with disabilities, and there are language help services when needed, so folks from all backgrounds get the support they need, and the place offers regular cleaning and housekeeping for comfort and safety. Collinwood Care Center's 120 beds allow for both long-term stays and short-term rehabilitation, and there are independent and assisted living options as well as skilled nursing services. The community has earned several accreditations for following rules that keep residents safe and well looked after, and it's linked with a trusted health system, which means extra resources and oversight are there if folks need them. You'll see a friendly staff looking out for the well-being of each person, aiming to help everyone thrive physically, mentally, and socially, and there's a strong tradition of personal attention with an honest approach to care. Complaints get handled confidentially and free of charge, with access to a long-term care ombudsman if anyone needs to talk things through.

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