Pricing ranges from
    $3,844 – 4,997/month

    Solstice Senior Living at Plano

    1940 W Spring Creek Pkwy, Plano, TX 75023
    • Independent Living
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Assistance with dressing
    • Medication management

    Healthcare staffing

    • 24-hour call system

    Meals and dining

    • Meal preparation and service
    • Restaurant-style dining

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Religious/meditation center
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.07·(200)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      3.1
    • Amenities

      3.7
    • Value

      3.1

    Pros

    • Compassionate and attentive caregiving staff
    • Dedicated and responsive on-site leadership
    • On-site home-health and hospice coordination
    • Active, varied daily activities and social events
    • Three meals per day with table-service dining
    • Regular weekly housekeeping and laundry services
    • Clean, bright, and recently renovated common areas
    • Well-maintained grounds and outdoor access
    • Accessible, handicapped-friendly apartment features
    • On-site salon and personal-care services
    • Private patios/balconies and a range of floor plans
    • Pet-friendly policy
    • Proactive family communication and resident engagement
    • Visiting clinicians and medical-support availability
    • Perceived good value and move-in incentives

    Cons

    • Inconsistent meal quality and nutritional balance
    • High kitchen staff turnover and unstable meal service
    • Inconsistent housekeeping and sanitation in common areas
    • Pest-control concerns in some units and public spaces
    • Delayed maintenance response and unresolved repairs
    • Staff turnover and management instability
    • Gaps in clinical oversight and medication-management processes
    • Inconsistent family communication and complaint follow-through
    • Contractual and fee-policy rigidity
    • Aging building systems and accessibility limitations
    • Occasional door-access and safety-system reliability issues
    • Allegations of theft and financial misconduct

    Summary of reviews

    Overall impression: Reviews describe a community with strong interpersonal strengths and a mixed operational record. Many families and residents praise the caregiving staff, on-site leadership, home-health partnership, and a rich calendar of social programming. At the same time, recurring operational problems — especially around dining, maintenance, and staffing stability — account for a significant portion of negative feedback. Prospective residents should weigh the facility’s community and clinical supports against those operational inconsistencies.

    Care and clinical services: Caregiving staff are frequently characterized as compassionate, attentive, and willing to go beyond basic duties. On-site home-health and hospice coordination receive positive mention, and several accounts describe responsive nurse or hospice interactions. However, there are also concerns about clinical oversight: reviewers describe medication-management lapses, limited RN availability for 24-hour clinical supervision, and variable follow-through on clinical requests. These observations suggest generally strong frontline caregiving complemented by periodic gaps in higher-level clinical oversight and documentation processes.

    Staff and management: Leadership and specific directors receive repeated praise for responsiveness and steadying the community, and many reports credit recent managers with improvements. Conversely, the facility has experienced notable staff turnover, which reviewers link to uneven service delivery in dining, housekeeping, and maintenance. Some comments describe unprofessional communication, delayed complaint resolution, and at least one allegation of staff theft; these indicate variability in management effectiveness and in internal controls.

    Dining and nutrition: Dining is a polarizing area. Numerous residents commend the meal program, table service, and the inclusion of three daily meals in rent. At the same time, a substantial number of reviews report inconsistent food quality — bland or small portions, undercooked or cold dishes, limited fresh produce or protein options, and variability when kitchen leadership changes. Kitchen staffing instability and continuity issues are recurring themes. Families with specific dietary needs (diabetic, low-sodium, cultural restrictions) should confirm current menu practices and kitchen staffing stability before deciding.

    Activities and community life: Activity programming is a clear strength. The facility offers daily and seven-days-a-week programming, frequent social events (happy hours, religious services, special events), and opportunities for resident socialization. Residents and families frequently describe an engaged, family-like community with active participation and volunteer involvement.

    Facilities and maintenance: The physical plant is an older building with ongoing renovations: many common areas are described as clean, bright, and recently updated, and grounds are generally well kept. At the same time, reviewers note accessibility limitations (missing ramps, awkward toilet configurations), aging infrastructure (small refrigerators, limited in-unit cooking appliances), and periodic maintenance delays. Sanitation and odor concerns in some hallways and pest-control issues are also mentioned; these items point to uneven housekeeping and environmental services performance.

    Notable patterns and guidance: The overall pattern is one of contrast — strong, caring frontline staff and a lively activity program combined with operational inconsistency in dining, housekeeping, maintenance, and supervisory clinical oversight. Leadership changes and high turnover in kitchen and other support roles appear to drive much of the variability. Prospective residents and families should verify up-to-date information about kitchen leadership and staffing, medication and RN coverage policies, pest-control and sanitation procedures, maintenance response times, and contract/fee terms (refund and move-out conditions). A focused tour that includes a meal, a conversation with nursing leadership, and a review of the resident contract will help clarify whether the facility’s current operational state matches the aspects that matter most to the prospective resident.

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    Location

    Solstice Senior Living at Plano is located at 1940 W Spring Creek Pkwy, Plano, TX, 75023.

    About Solstice Senior Living at Plano

    Solstice Senior Living at Plano is a 55+ senior living community located in a pleasant, wooded area near a creek, just off Interstate 75 and close to shopping at Allen Premium Outlets and healthcare like Parkland Hospital, making the location pretty convenient for both residents and visitors who come and go. The building has a welcoming covered entry that makes coming in and out easy, with plenty of parking for residents and guests, and there's a comfortable outdoor patio where folks can sit, talk, or enjoy fresh air. The lobby feels warm with a rich wooden desk, cozy chairs, and calm decor, and there are several common spaces with fireplaces, open light, and lots of soft places to sit, so family and friends often gather there, whether it's to chat, play games, or just enjoy some quiet.

    For dining, the community has restaurant-style meal service using dietitian-approved menus, with big bright dining rooms that have high ceilings, lots of light, and soft seating, so you can settle in for breakfast, lunch, or dinner, and you'll often find neighbors eating together in a relaxed way. There are game rooms with billiards, puzzles, and cards, along with activity rooms that hold a piano, keyboard, and plenty of games and crafts, so days are full of things to do. The library's well-stocked and gets natural light, so reading a newspaper or a book is a simple pleasure, and when movie night rolls around, the media room with popcorn machines and comfy chairs fills up pretty quick. The fitness center gives residents a chance to keep up with treadmills, bikes, ellipticals, or other machines, and there are plenty of tables and spaces for hobbies, music, and other activities arranged by the activities director, who keeps up an active calendar.

    Apartment homes usually come with living rooms, kitchenettes, bedrooms big enough for queen beds, and good closet space, and rooms also feature emergency call systems, microwaves, cable TV setups, and all the usual comforts. The surrounding grounds are green and peaceful, with tall trees, well-kept lawns, benches, labeled walking paths, and a quiet courtyard where you see residents and their visitors most anytime the weather's good.

    Solstice Senior Living at Plano provides several levels of care, with services that include independent living, assisted living, memory care, nursing and rehab, adult day care, and home health options, plus continuing care retirement community (CCRC) features to help residents as their needs change so they don't have to move elsewhere if they require more help. Care plans are personalized for every resident, based on what works best for their daily life and what kind of support they want, like help with showering, medications, or getting around the facility. Trained staff are always around-including a well-known on-site husband and wife team and friendly volunteers who help out with daily tasks-and home-duty personal care professionals come in as needed for extra assistance. Residents get regular housekeeping, laundry, transportation, and maintenance included, plus support with meals and activities, and the staff works with home-care agencies for extra care too.

    People who live here can bring pets, use high-speed internet, and move around with ease thanks to handicap accessible design, and there's a welcoming atmosphere that feels neighborly thanks to a stable, friendly team. Awards and reviews mention the community's strong activity offerings and the warmth of the staff, with recognition for having some of the best activities and most friendly people. Solstice Senior Living at Plano also gives access to resources like e-books and virtual tours if families want to better understand senior living choices. This place has earned a good reputation for helping seniors enjoy a safe, vibrant life, so those who come here can stay close to familiar places in Plano, enjoy organized trips and entertainment, or simply live at their own pace among others who appreciate the same.

    About Integral Senior Living

    Solstice Senior Living at Plano is managed by Integral Senior Living.

    Integral Senior Living (ISL), founded in 2002 and headquartered in Carlsbad, California, has emerged as a leading third-party management company specializing in senior independent living, assisted living, memory care, and new development properties. Managing 58 communities across 15 states including California, Oregon, Washington, Arizona, Utah, Idaho, Colorado, Texas, Oklahoma, Illinois, Tennessee, Alabama, Michigan, Missouri, and Florida, ISL ranks as the 20th largest senior living provider in the United States with annual revenues reaching $750 million.

    In 2023, ISL entered a transformative partnership with Discovery Senior Living through an investment by Lee Equity Partners and Coastwood Senior Housing Partners, creating the nation's fifth-largest senior housing operator. This strategic alliance positioned ISL as Discovery's largest vertically integrated senior living operator, managing over 113 communities within the Discovery family of companies. Together, Discovery Senior Living has become the largest privately held operator in the U.S., with a portfolio of nearly 35,000 units across 350 communities in almost 40 states, supported by more than 17,000 employees.

    ISL's care philosophy centers on fostering dignity and respect for residents while promoting their independence and individuality. Their person-centric approach is exemplified in programs like Generations Memory Care, where individuals are viewed as whole persons first rather than being defined by their conditions. The company delivers meaningful and vibrant life experiences through exceptional amenities, award-winning programs, chef-prepared meals, and expert care. This commitment extends to creating fulfilling work environments for associates, recognizing that employee satisfaction directly impacts resident care quality.

    The company's excellence has earned significant recognition, including 19 communities being named among the Best Senior Living Communities for 2024. Under the leadership of President and CEO Collette Gray, who received the 2025 McKnight's Senior Living Women of Distinction Lifetime Achievement Award and was inducted into the McKnight's Women of Distinction Hall of Honor in 2023, ISL has maintained its position as an industry leader. The partnership with Discovery has proven transformative for operations, enhancing support services, improving employee retention through enhanced benefits, and allowing both companies to leverage best practices while maintaining their unique cultures and programs.

    People often ask...

    Solstice Senior Living at Plano offers competitive pricing, with rates starting at a cost of $3,844 per month.

    Solstice Senior Living at Plano offers independent living and assisted living.

    There are 69 photos of Solstice Senior Living at Plano on Mirador.

    The full address for this community is 1940 W Spring Creek Pkwy, Plano, TX 75023.

    No, Solstice Senior Living at Plano does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Solstice Senior Living at Plano. The information above has not been verified or approved by the owner or operator. For exact information, please contact Solstice Senior Living at Plano directly. There is no cost for this service. We are compensated by the community you select.

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