Schulenburg Regency Nursing Center

    111 College St, Schulenburg, TX, 78956
    4.0 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Caring staff but management failures

    I give this place 3/5. In my experience the facility is clean, has a high-end, home-like feel, and many caring, consistent CNAs and nurses who go out of their way - great activities, religious accommodation, live music and family connections. However, my stay was marred by serious concerns: poor communication and administrative accountability, medication and diet errors that caused illness/weight loss, confidentiality worries, and reports I saw (including videos/news) alleging bed-bug issues, retaliation, and legal action. The staff are terrific and patient-oriented, but I would recommend close daily oversight and caution until management fixes these systemic problems.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.9
    • Meals

      1.0
    • Amenities

      5.0
    • Value

      4.0

    Pros

    • attentive and caring frontline staff
    • consistent CNAs
    • consistent nursing staff
    • administrator described as caring
    • terrific professionalism and compassion
    • clean and tidy facility
    • home-like, high-end feel
    • many amenities
    • robust activity program
    • live music and dancing
    • baking, bingo, and group activities
    • religious accommodation / Catholic identity
    • staff help residents stay in touch with family
    • pleasant and patient-oriented care experiences
    • highly recommended by some reviewers
    • excellent nursing care reported by some families
    • tours available for prospective families
    • COVID-19 restrictions implemented (as reported)

    Cons

    • medication not given as directed leading to illness
    • diet mishandling causing diarrhea and weight loss
    • poor communication with families and among staff
    • lack of administrative accountability
    • alleged confidentiality and HIPAA/privacy violations
    • nurses reported as unsupported by administration
    • administration altering nurses' clinical recommendations
    • need for daily oversight to ensure directives are logged
    • allegations of resident abuse
    • reports of bed bug infestation and related incidents
    • claims of staff firing, retaliation, and fake reports
    • civil rights concerns, lawsuits, and public news coverage
    • threats and hostile interactions reported
    • mixed overall rating (3/5) and inconsistent experiences

    Summary review

    The reviews for Schulenburg Regency Nursing Center present a strongly mixed picture, with a clear divide between consistent praise for frontline caregiving and serious, recurrent concerns about administrative practices, safety, and accountability. Many reviewers highlight compassionate, attentive staff, stable CNA and nurse assignments, a clean and tidy environment, and a warm, home-like atmosphere. Activity programming is repeatedly praised — live music, dancing, baking, bingo, and other events are noted as strengths that keep residents engaged. Several family members explicitly describe pleasant, professional care experiences and recommend the facility; some call it the best nursing center and note a high-end feel with religious accommodation for Catholic residents.

    At the same time, multiple summaries describe significant clinical and operational problems that raise safety and legal concerns. There are allegations that medications were not administered as directed which reportedly led to illness, and that dietary mishandling resulted in diarrhea and weight loss for at least one resident. Reviewers repeatedly mention poor communication and a lack of administrative accountability: examples include administration allegedly changing nurses' recommendations, failing to log directives reliably, and requiring family members to provide daily oversight to ensure proper care. Several notes indicate that nurses feel unsupported by leadership, which may contribute to inconsistent implementation of care plans.

    More serious are the allegations relating to privacy, resident safety, and institutional conduct. Summaries cite confidentiality/HIPAA violations and claims of resident abuse. There are repeated, alarming references to bed bug reports and related turmoil — including video evidence, staff terminations, claims that management produced false bed bug reports, and alleged retaliation against staff or complainants. These issues are framed by reviewers as leading to public news coverage, lawsuits, civil rights concerns, and threats. While these are presented as reviewer claims rather than independently verified facts in the summaries, they are substantial and recurring enough to represent a major theme and a critical risk factor for prospective residents and families.

    A notable pattern across the reviews is the contrast between strong frontline staff performance and troubling administrative behavior. Many reviewers single out CNAs, nurses, and some leadership figures as caring and professional, yet the same reviewers also describe systemic problems tied to management decisions and accountability. This split suggests that while day-to-day personal care and activities may be very good, institutional systems for medication administration, dietary oversight, privacy protections, staff management, and incident response may be inconsistent or problematic.

    The overall impression is therefore mixed and highly variable by perspective: some families report an excellent, compassionate, and well-run facility with great programming and a comfortable environment; others report serious clinical errors, privacy breaches, pest-related incidents, and administrative retaliation that have prompted legal attention and public concern. The numeric overall rating referenced in the summaries (3/5) reflects this variability.

    For prospective residents and families, these reviews suggest specific areas to investigate further during a tour or intake conversation: medication management policies and auditing, dietary handling and monitoring for weight loss or adverse reactions, incident reporting and resolution procedures, staff turnover and disciplinary practices, infection control/pest management protocols, HIPAA/privacy safeguards, and the facility’s process for documenting and honoring nursing recommendations. The pronounced difference between the reported strengths of frontline caregivers and the reported weaknesses in administration means it is especially important to ask concrete questions and seek current, verifiable information about safety, regulatory history, and how the facility addresses complaints and corrective actions.

    Location

    Map showing location of Schulenburg Regency Nursing Center

    About Schulenburg Regency Nursing Center

    Schulenburg Regency Nursing Center sits at 111 College St in Schulenburg, Texas, and holds a full license as a nursing home with space for up to 146 residents, though it has 145 certified beds and about 118 residents on an average day, and it's been managed by Melanie Frank since September 2022 under the ownership of Dolores Greive. This for-profit center has a focus on elder care by offering round-the-clock support, personalized care plans, nursing care services, and memory care for those with dementia or Alzheimer's, with care led by licensed nursing staff averaging 3.49 nurse hours per resident each day, although there is a higher nurse turnover rate at about 33.7%. The center provides both private and companion studio room options, with emergency call systems in each, daily housekeeping, laundry, and a range of health care services such as rehab with physical, occupational, and speech therapy, memory care, home health services, and outpatient care, and they have a Total Care Plan and ADL retraining program plus a discharge plan for when residents are ready to return home. Residents can take part in daily activities and enrichment programs to support social, emotional, and physical well-being, enjoy fine dining, Wi-Fi, common spaces, community events, and outdoor gardens, and families are encouraged to visit often. Facility staff aim to supervise and keep living areas safe and free from hazards and are legally responsible for protecting residents from all kinds of abuse or neglect, as well as preventing misuse of residents' belongings or money, and the center takes part in regular inspections-though there are sixteen deficiencies found in inspection reports, including two related to infections and a serious deficiency where resident health or safety was put in immediate jeopardy, so that's something that families might want to pay attention to. Schulenburg Regency accepts Medicare, Medicaid, and private pay, and currently has a 2-star nursing home rating from the federal government, but it also holds an average user rating of 8.7 out of 10, making it the highest rated local facility by those measures. The center offers state-of-the-art therapy equipment and short-term stay options for illness, surgery, or injury, and keeps a regular schedule of community activities aiming for an active, homelike, and social environment, though like any facility, it's important to look carefully at inspection reports and spend time visiting to know if it fits your needs. More information is available at their website, www.srnctx.com.

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