Rock Creek Nursing and Rehabilitation

    1414 College St, Sulphur Springs, TX, 75482
    3.9 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Great rehab, but unsafe management

    I had a very mixed experience. The building is beautiful and many staff (especially therapy/PT, some nurses and admissions like Jenna/Jena) were compassionate, professional and went the extra mile - rehab was phenomenal. But the place is mismanaged and understaffed: I saw dirty floors, a nurse-call hanging out of the wall, broken entry light, delayed/missing meds (including a missed heart med that was serious), withheld water, delayed testing and rough handling by aides. Management was unhelpful, sometimes rude, and records/communications were a mess. Overall - great short-term therapy and some caring people, but safety, cleanliness, medication and leadership problems mean I would not trust it for long-term/high-acuity care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      2.9
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Rock Creek Nursing and Rehabilitation

    About Rock Creek Nursing and Rehabilitation

    Rock Creek Nursing and Rehabilitation sits in Sulphur Springs, Texas, and stays open all day and night, with licensed and certified staff available 24 hours to help residents. The team works closely with families and doctors to make care plans that fit each person, and they help people at different stages of recovery, whether they need short-term rehab or long-term support. Rock Creek belongs to the Creative Solutions in Healthcare family, and the staff aims to create a home-like place where people feel comfortable and respected. The facility takes care of many needs, offering skilled nursing, memory care, rehab services, post-acute skilled nursing rehabilitation, and long-term care. They also give special attention to pain management, surgery recovery, vent care, in-house dialysis, diabetes management, and care for cardiac, stroke, and neurological issues.

    For those coming for therapy, Rock Creek provides occupational, physical, and speech therapy, both for people staying in the facility and for outpatients. Residents can use services like medication management, wound care, hospice, restorative programs, and transition support for long-term care. Veterans affair services are available, and assisted living options help give choices based on what a resident needs. Residents can join planned activities and use amenities like beauty and barber services, laundry and housekeeping, and transportation. The staff provides meals that focus on nutrition and offer nutritional management for special diets. Rock Creek provides additional health services, including dentistry, podiatry, and optometry. There's a focus on helping each resident recover or manage health so their quality of life can improve. People can use the customer care line or online form to get in touch with Rock Creek staff, and families are welcome to share any concerns or seek help. The care team at Rock Creek Nursing and Rehabilitation takes pride in working together to help each resident feel comfortable, supported, and at home, with an approach that aims to meet every person's unique needs.

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