Country View Nursing & Rehabilitation

    1900 N Frances St, Terrell, TX, 75160
    4.4 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent staff, inadequate dementia care

    I placed my loved one here and had a mixed but honest experience. The staff are amazing - compassionate, long-tenured, friendly and hardworking - the building is very clean, the food and therapy are excellent, and it genuinely feels like home with thoughtful activities and a caring administration. My major concern was dementia/Alzheimer's care: staff seemed unclear how to handle behaviors, my relative was moved to a lockdown unit after a week, communication and night coverage were inconsistent, and reports of staff taking/eating residents' food and other serious incidents were ignored. For rehab or long-term non-dementia care I would highly recommend it; I would not recommend it for Alzheimer's/dementia care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.44 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.4
    • Meals

      4.5
    • Amenities

      3.0
    • Value

      4.4

    Location

    Map showing location of Country View Nursing & Rehabilitation

    About Country View Nursing & Rehabilitation

    Country View Nursing & Rehabilitation, at 1900 N Frances St in Terrell, Texas, provides skilled nursing, rehabilitation, memory care, and assisted living services in a setting that feels like home, and folks always talk about how this place tends to make people feel comfortable and welcomed, with staff who seem to care a bit extra because they always have more hands on deck than you might expect at other places, which helps get the little things done like making sure someone's clothes are always clean or that folks get help when moving around or just need some help getting dressed or up in the morning. Patients who need help after surgery or a hospital stay can get rehab there, including therapy for stroke recovery, plus there's short-term rehab for those who just need help getting stronger before heading back home, and they have skilled nurses for complicated needs, memory care for dementia and Alzheimer's, and even care for people who need dialysis or breathing support, and they take care of the very frail folks who can't get by without full nursing support. The staff is around all the time with nurses there for twelve to sixteen hours a day, backup help always a button press away, and safety systems throughout the building.

    Country View offers meals from a professional chef, including choices for those with diabetes, allergies, or other food needs, all served in a dining room that tries to feel like a restaurant, and if someone needs something special, they try to make it work. Rooms come both private and shared, always furnished, and usually with their own bathroom, TV, little kitchen, phone, and internet, and the air conditioning keeps things comfortable in the Texas heat. The grounds have gardens, walking paths, and outdoor spots where folks can sit and visit, and inside there are things like a movie room, fitness space, game and activity rooms, and space for crafts, music, and arts, plus community-planned activities so there's usually something to get involved in, along with resident-run activities for those who want to help out. They help with daily living tasks, from taking medicines to bathing, laundry, moving from room to room, and more, and there's transportation for doctor appointments or errands. The staff speaks English, and sometimes other languages, though English is standard, and the place has a reputation in the area for high-quality, patient-focused care because it's been around a long time and is privately owned, part of both the Creative Solutions in Healthcare network and affiliated with Providence Health & Services, so there's a little extra experience behind the care.

    They accept Medicaid and Medicare for payment, with online payment and care portals for easy use, as well as a customer care line and contact form for family questions. The office hours aren't posted and currently they're not taking new residents, but they're available for future admissions and have a profile online with details updated each month. People say the staff tries to focus on each person's needs, keeps things clean, and gives peace of mind to families, aiming for dignity and comfort even for residents who need a lot of help, so this place might be worth keeping an eye on if nursing home, rehab, or memory care needs are in the cards for someone down the road.

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