Grace Care Center at Northpointe & Nstep Rehab

    11830 Northpointe Blvd, Tomball, TX, 77377
    3.3 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good rehab, serious safety concerns

    My mom lived at Grace Care for years; the therapists and many nurses were compassionate and helped her rehab after multiple surgeries - she ultimately went home walking with a walker. The building is clean, active and welcoming at times, but food quality and occasional odors were inconsistent. I also witnessed serious problems: repeated medication errors (wrong prescriptions, meds not given due to system errors), missed vitals, residents left in soiled beds, multiple falls and ER visits. Chronic staff shortages, high turnover and slow nurse response times made care unreliable; admin was helpful on some issues but often defensive. In short: excellent short-term rehab and many caring staff, but I would be cautious about long-term placement because of safety, medication and management concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.26 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.6
    • Meals

      2.6
    • Amenities

      4.3
    • Value

      1.0

    Location

    Map showing location of Grace Care Center at Northpointe & Nstep Rehab

    About Grace Care Center at Northpointe & Nstep Rehab

    Grace Care Center at Northpointe & Nstep Rehab serves seniors who need different kinds of care, and you'll find they cover many needs all in one community, so people living there can start off with independent living where the chores and maintenance are taken care of, and then they can move to assisted living, memory care, or even skilled nursing if their health or memory changes over time, and the place has board and care homes in regular neighborhoods for people who want a small setting. The Nstep Rehab program is their name for short-term or ongoing rehabilitation, using a therapy gym for physical, occupational, and speech therapy, and they also help people with post-acute recovery or chronic conditions through therapy and nursing. You can get help with daily tasks like bathing, dressing, moving around, and medication, and there's always staff nearby, with 24-hour supervision, so you're never truly alone, and if your needs are higher, the skilled nursing team will keep track of wounds, complex medical care, and constant health monitoring. Residents with Alzheimer's or dementia can join the memory care community, getting 24-hour support, special programs, and memory-friendly activities to help with well-being, and staff use care plans made for each person, so everyone gets what they personally need. The rooms come private or shared with bathrooms, air-conditioning, Wi-Fi, and touches like cable TV and phones, while common areas include a dining room that serves three homemade meals a day-special meals for diabetes or high blood pressure are available if you need that-plus there's a beauty salon, fitness or steam room, lounges, outdoor gardens, computers, and spaces for games and books. Residents can join planned activities, take day trips, do pet or music therapy, and attend social evening events; transportation for group outings or doctor visits is arranged, helping people stay active and connected to the outside world, and for families that need a short break, the community offers respite care too. Housekeeping, laundry, and regular cleaning keep things tidy, and the nursing staff work to help people regain strength or get out of wheelchairs if possible, focusing on mobility and independence. High standards are kept for safety, comfort, and cleanliness, with the Texas Department of Social Services certification (ID 10), and the facility has gotten recognition for best meals, friendly staff, and activity programs. All in all, Grace Care Center at Northpointe & Nstep Rehab aims to support seniors with choices for every stage, offering services and therapy to help each person keep as much independence, comfort, and quality of life as possible.

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