New Haven Assisted Living and Memory Care of Tomball

    609 South Pine Street, Tomball, TX, 77375
    4.3 · 47 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm, attentive care with caveats

    I'm very happy with the caring, attentive staff - they treated my wife like a queen, kept the place immaculate, and served outstanding, home-cooked meals. The small, homey community (separate 28-room memory-care building) has a great social vibe, directors who know residents by name, lots of activities, and responsive communication - hospice and veterans' resources were helpful too. Downsides: an older facility with smaller rooms, occasional staff shortages/high turnover, some communication/billing hiccups and isolated medication/supervision concerns, so verify staffing and certifications. Overall I'm highly satisfied and would recommend it for families wanting warm, quality care, especially for short stays.

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    Amenities

    4.34 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.2
    • Meals

      4.4
    • Amenities

      3.8
    • Value

      3.5

    Location

    Map showing location of New Haven Assisted Living and Memory Care of Tomball

    About New Haven Assisted Living and Memory Care of Tomball

    New Haven Assisted Living and Memory Care of Tomball sits in a quiet area and offers care for seniors who need help with daily life or have memory problems like Alzheimer's or dementia, and you'll find it's a smaller setting with space for only 32 residents, which makes it feel more personal, and many staff and residents have been here a long time, which says something about the stability and comfort they've managed to build. The community has separate areas for assisted living and a secured memory care building fitted for people who wander or have tough behaviors. There's always staff on hand, with nurses on staff day and night, and there's a doctor on call, and families can always connect with administrators since they're around any time, and access to management is something that stands out here. Residents get personalized care plans, so some folks get light daily help while others need more; assistance can be as simple as reminders to take medicine or as hands-on as help with dressing, bathing, transfers, and incontinence support, though they ask residents to be able to handle most incontinence care by themselves. Everyone gets access to home-cooked meals served in a home-like dining space with an open kitchen, and they offer special diets for people who need to watch their salt or sugar. There's the option for anytime dining and for guests to dine, and families can visit.

    The community tries to keep people busy with movie nights, art and cooking classes, gardening, yoga, stretching, karaoke, trivia, trips out, and they welcome residents to take part in running their own programs, which helps folks make friends and stay active in mind and body, and there's a strong set of activities especially for people with memory loss, like memory stimulation games and special social events. They offer community-run programs and have both indoor and outdoor spaces, including walking paths and a garden, and you'll find an arts room, salon, fitness center, pools, patios, and barbecue area, though for some features, details are a bit vague. Pets are allowed-dogs and cats both-and they'll provide some pet care help. They accept people needing help during the night, for evacuation or using wheelchairs. The buildings have wheelchair-accessible showers, private baths, and private dining available. The apartments range from one to four bedrooms, and the place supports independent and assisted living, as well as in-home care and nursing home levels, so folks can age in place.

    You'll see health and safety measures that follow CDC standards for infection and disease, and bracelets are used to prevent wandering in the memory care area. They're also able to support behaviors like exit-seeking, aggression, or other complex needs, including physical or behavioral care, and can give diabetic shots, monitor blood sugar, and handle medication. They offer respite care for short stays by the day, week, or month to give family caregivers a break. Transportation is available, sometimes complimentary and sometimes for a fee, with parking for residents as needed, but the details on that are limited. Utilities are included, though the specific ones are not listed. There's a focus on a calm, home-like feeling, with bright common rooms, simple furniture, and plenty of space, with some rooms offering waterfront views. The community holds devotional services and supports residents of all backgrounds.

    Many describe the staff as compassionate, and there's an effort to keep things friendly and low-key, so you'll see a lot of smiles among small groups gathered in the common areas. What you won't see is hype-just steady support for seniors and their families with the needed help, whether that's simple support for daily needs or expert care for dementia, and folks seem to settle in without standing on ceremony or fuss.

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