Twin Pines Nursing & Rehab Center

    3301 E Mockingbird Ln, Victoria, TX, 77904
    4.1 · 32 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful facility, inconsistent nursing care

    I had a mixed experience. The building is beautiful, clean and well-maintained with lovely gardens, active programming, good meals and a caring, helpful activities/therapy team and admin. Unfortunately nursing care was inconsistent - understaffed shifts, delayed bathing and linen changes, hygiene lapses, and medication errors - which forced me to move my mom out. Great for rehab, activities and atmosphere, but be cautious about clinical staffing and hands-on care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.13 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.2
    • Meals

      3.2
    • Amenities

      4.3
    • Value

      2.0

    Location

    Map showing location of Twin Pines Nursing & Rehab Center

    About Twin Pines Nursing & Rehab Center

    Twin Pines Nursing & Rehab Center sits on Mallette Drive in Victoria, TX, part of the Creative Solutions in Healthcare family network, and has a reputation for high standards of care with accreditation, which many in the community notice, and even though the building looks like a nursing home, it does feel home-like enough with both private and shared rooms that come fully furnished with cable TV, Wi-Fi, a telephone, and sitting areas where family and friends gather, and there are patios set up for visits and small events when the weather's good. The staff includes experienced registered nurses on-duty all day and night, a licensed physician as medical director, and a skilled team that handles everything from medication management and wound care to therapies like physical, occupational, and speech, so residents who need help after surgery, for stroke recovery, or for neurological conditions get individualized treatment plans, which is a big help for folks who need long-term care. Meals are served three times a day, planned with a dietician, and nutritional services keep dietary needs in mind, while activities like card games, fitness classes, movie nights, religious services, and puzzles fill out the calendar, and social engagement is encouraged for anyone able or wanting to join. There's a shuttle for medical appointments or special outings, a beauty salon and barbershop for grooming, and laundry and housekeeping so no one has to worry about chores. Twin Pines Nursing & Rehab Center also provides respite care, dementia support-including for Alzheimer's disease-and specialized programs for diabetes, cardiac issues, and surgery recovery, plus podiatry, optometry, dentistry, and hospice services right on-site, making it simpler for families. Caregivers stay focused on personal plans for each resident and keep up with family members too, who can use an online portal to check on their loved one's health and wellness, or call the customer care line and even fill out a confidential feedback form if concerns come up. Insurance resources help sort out long-term care payments, and there's a Payment Portal for handling bills. The center runs both short-term rehab and long-term skilled nursing care, and folks can pick between rooms and suites, with amenities like Wi-Fi easy to access and communal spaces for relaxing. With a 4.0 rating from a handful of reviews, most residents and families seem comfortable with the care they get at Twin Pines Nursing & Rehab Center, and the care team works hard to keep the atmosphere supportive, warm, and respectful, doing what they can to help residents recover, stay safe, and feel a sense of belonging.

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