North Pointe Nursing & Rehabilitation sits in Watauga, TX, offering skilled nursing care and general nursing services along with help for activities of daily living, and the place manages both short-term rehabilitation and long-term care, with a nurse staffing level of 3.45 hours per resident per day, which is just above the Texas state average, so you get a certain degree of support, and most days you'll find about 53 residents there, even though there are 126 certified beds, and you'll notice the facility has all the basics covered, like a dining room, a therapy gym, shower rooms, a main lobby, and transportation services for appointments or outings, plus they've got housekeeping, laundry, and maintenance on site to keep the building running smoothly. The staff runs over 100 people strong, but the nursing staff turnover rate is higher than what's average for the state, and the owners, Malisa and Gary Blake, with Creative Solutions In Healthcare Inc., have managed things since December 2020-Creative Solutions is tied to over 70 facilities across Texas, and North Pointe is also connected with Daybreak Venture, making it a part of one of the state's bigger long-term care systems.
You'll see the team provides care for a broad range of needs, including wound care, stroke rehab, orthopedic recovery, cardiac issues, diabetes, and help after surgery, and the therapy department covers occupational, physical, respiratory, and speech services. There are hospice and respite care options, and folks here get meals prepared by culinary staff, access to beauty and barber services, and plenty of housekeeping. Recreational activities happen on a regular schedule and religious services are available, plus there's an online care portal for family connections, along with a payment portal and support in place to answer concerns or guide family caregivers, as well as resident and family councils for feedback and communication. The staff works to tailor care to resident needs and preferences, and makes sure they get their rights and personal dignity respected, but there are a few inspection records you should know about, with 32 documented deficiencies total, including some about pharmacy and infection control, care according to doctor orders and resident goals, and help with daily activities, though none caused actual harm, but there's still room for improving care consistency.
The building is fully sprinklered and participates in both Medicare and Medicaid. It's not located inside a hospital, and it doesn't operate as a continuing care retirement community, so you're looking at a straight nursing home setup, rated at about 3.4 stars from 66 reviews. North Pointe offers scheduled tours and can send you a map of the community if you want to look around, and they've got options for loved ones to pay through Medicaid. Care here focuses on keeping things as home-like and compassionate as possible, with a steady eye on each resident's unique needs, and everything's operated for profit under the Creative Solutions network, which gives you access to their resources and wider support.
