Founders Plaza Nursing & Rehab

    721 S State Hwy 78, Wylie, TX, 75098
    3.7 · 61 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, alarming administrative failures

    I appreciated the clean, homey facility and many compassionate caregivers - excellent nurses and therapy staff (Latricia, Victor, Eddy, Smitha and others) made residents feel like family and helped with strong rehab and activities. However, I experienced serious administrative and safety problems: rude/unprofessional front-desk and administrator behavior (Karla Langston), poor communication, billing/refund delays ($930 pending), slow call responses, hygiene/neglect lapses and COVID/safety concerns - I pulled my family member out. Good for short-term rehab; I would be very cautious about long-term or high-dependency care here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.66 · 61 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      3.2
    • Amenities

      3.8
    • Value

      1.0

    Location

    Map showing location of Founders Plaza Nursing & Rehab

    About Founders Plaza Nursing & Rehab

    Founders Plaza Nursing & Rehab is a nursing and rehabilitation facility that's set up to help older adults who need daily medical care and help with basic tasks, and even though the place has some modern touches and features like emergency alert systems, outdoor spaces and movie nights, you'll also find practical things such as furnished rooms, private bathrooms, kitchenettes, and air conditioning, and there are transportation options available too if anyone wants to get out and about or has a doctor's visit, and there's a professional chef making meals all day with a dining room that offers restaurant-style service, including meals for special diets like diabetes or allergies. The staff can help with things like laundry, housekeeping, bathing, grooming, dressing and transferring from bed or chair, and there's medication management and 24-hour supervision for people who need it, plus skilled care for those with complex needs including therapy, wound care, and occupational therapy, and if someone needs help with walking or wheelchair use, personal care assistants pitch in. Residents can join in daily programs like arts, crafts, games and movie nights, or take part in fitness, religious, and health education activities, or just relax in the garden or library, while community events and resident-run activities are also offered. Safety measures are observed, with visitor restrictions sometimes in place, regular deep cleaning, and a strong focus on hand hygiene and use of PPE, with COVID-19 updates following CDC and CMS advice, and they accept Medicare, Medicaid, and long-term care insurance. Founders Plaza is licensed for 106 beds, though only 29 are in use as of June 2025, and on average there are about 77 residents each day, and while nursing staff are available 12-16 hours daily, nurse hours per resident are a bit below the state average. There have been 23 deficiencies on inspection reports, including issues with pharmacy services, infection control, and resident care planning, but the nurse turnover rate is slightly below the Texas average. Fresh residents are welcomed regardless of their background, and management has been under Wylie Health Care LLC since September 2021. Amenities include Wi-Fi, cable TV, washers and dryers, a fitness room, salon/barbershop, parking, safety features, and maintenance, and there's access to podiatry and other health services. Policies encourage social distancing where needed, and staff get ongoing training for safety. The focus stays on rehabilitation and long-term care, with services tailored to each resident's needs, and while not every detail about Founders Plaza Nursing & Rehab is available, the aim remains to deliver support to seniors in a setting equipped for both daily living and medical care.

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