The Laurels of Charlottesville

The Laurels of Charlottesville sits at 490 Hillsdale Drive with 120 certified beds and usually about 109 residents, and folks will notice right away they've got a staff that's known to be caring, with a nurse turnover rate of 44.4 percent, which is a bit better than the state average, though the nurse staffing hours per resident per day is 3.64, which is just under the state average. The place stays open from 9 AM to 5 PM on certain days, with a variety of services and amenities available both during the week and on weekends, and folks might like the family dining room, simply called the Dining Room, for residents and their guests, or maybe the bird feeder feature outside, which seems to get a lot of attention and fits right in with the home-like setting they've tried to put together. The Laurels of Charlottesville does offer skilled nursing and rehabilitation, as well as long-term care and short-term services to help people get back home, and they've got a dedicated care team-administrative staff and skilled nurses-who handle individualized therapy plans, respite and hospice care, and transitional services, and they use an approach called The Laurel Way of Caring that's supposed to be based on encouragement, compassion, dignity, and a sense of belonging, which is all well and good, though like any facility there are things to keep an eye on. The state and federal inspections have found a total of 43 deficiencies, some related to the spread of infections and concerns for quality of life and care, like the federal standards for infection protections not being met, a deficiency tied to accident hazards and supervision (F0689) in early 2024, and a more recent issue in May 2024 about the handling of feeding tubes (F0693), so anyone interested should give that some thought along with the positives. Laurel Health Care Company has run things since 2002, with full ownership by Laurel Health Care Holdings as a for-profit group, and they're affiliated with Ciena Healthcare, and while the building has modern amenities and a clean, welcoming feel, you'll find the most value in the simple comforts, the compassionate caregivers, and the services that aim to make people feel at home. They have services for those who need ongoing nursing home care as well as people needing rehab to get better and go home, all under the state license as a Nursing Facility, and they work with both long-term and short-term residents, though anyone thinking about The Laurels of Charlottesville should take time to weigh both the strengths and the state inspection history before making a decision.