Elizabeth Adam Crump Health and Rehab

    3600 Mountain Rd, Glen Allen, VA, 23060
    3.3 · 68 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Ignored calls, filth, life-threatening lapses

    I am appalled by the neglect and safety risks I witnessed. Call bells were often ignored, residents left unattended for hours, hygiene and cleanliness were atrocious (urine-soaked clothes, unwashed cups, fruit flies, feces in places), and staffing/leadership felt unprofessional and unaccountable - I even saw life-threatening lapses. A few nurses, therapists and admins were excellent and residents/activities are welcoming, but overall I would not trust this facility with a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.31 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.4
    • Meals

      1.8
    • Amenities

      2.0
    • Value

      1.5

    Location

    Map showing location of Elizabeth Adam Crump Health and Rehab

    About Elizabeth Adam Crump Health and Rehab

    Elizabeth Adam Crump Health and Rehab sits at 3600 Mountain Road in Glen Allen, Virginia, and has offered care since Trio Healthcare started running it in December of 2016, and they do have 180 licensed beds so there's usually space for both long and short stays, and you'll find Stacie Shive there as the executive director making sure things run steady. The place gives round-the-clock skilled nursing care, and if someone only needs a shorter stay, they've got those "Rehab-to-Home" programs that help folks get back on their feet and head home after a hospital stay, and you can also find therapy services for physical, occupational, and speech needs right there on site, which means most basic recovery work can happen without too much moving around. They've got programs for orthopedic rehab, stroke recovery, wound care, trach care, and some memory care as well, and they handle both long-term care for folks needing to stay a good while and respite care so family caregivers can get a break, and of course, 24-hour skilled nursing means there's help day and night.

    The rooms come in private, costing $217 per day, or semi-private for $207 a day, and the place serves both Glen Allen and nearby areas so it's not only local folks who come. The team has about 155 full-time staff handling just over 52,000 patient days a year, and they work to keep things personal by giving individual attention. You'll find amenities and activities aimed at keeping people engaged, with efforts to support physical, mental, and social well-being, though there's no fancy extra names for activities listed out. They also keep resources available for veterans' benefits, disability help, and guides about caregiving, financial planning, health, housing, legal matters, and social involvement, plus a big resource library linking to over 26,000 programs and services. Elizabeth Adam Crump Health and Rehab is part of a bigger group of Trio Healthcare facilities around Virginia, which keeps things steady for families looking for skilled nursing, rehab, and long-term residence all under one roof, and plenty of useful plain language information is available for anyone who wants to learn more about what to expect.

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