Overall sentiment for Quarry Station Seniors Apartments is mixed and highly polarized: many reviews praise the physical renovations, unit features, and some staff and maintenance members, while an equal number of reviews raise serious concerns about cleanliness, management responsiveness, safety, and on-site services. Several reviewers describe the apartments themselves as recently renovated, spacious, and functional — highlighting features such as kitchens with fridge, electric stove and dishwasher, large bathrooms with hand rails, ample closet space, and free building Wi‑Fi. Washers and dryers on each level (for a fee) and locked front-door access with fobs are commonly cited conveniences. A subset of residents also emphasizes helpful maintenance staff, friendly/professional office staff, good value or affordability, and a well-kept exterior.
However, frequent and significant negatives appear across multiple summaries. Cleanliness and common-area upkeep are inconsistent: multiple reviewers describe dirty or rundown areas, a filthy public restroom, and thin/outdated bathroom carpeting. Several reviewers report persistent odors of cigarette and marijuana in hallways and note that smoking is allowed inside apartments, which may be a concern for non-smokers. More serious safety and quality-of-life issues are described by a number of reviewers — active drug use and alleged dealing, noisy neighbors, broken elevators, and a perceived lack of security. These operational problems are compounded by management and communication issues: the office is reported as closed for extended periods, hard to reach or unresponsive, and there are complaints about no 24/7 on-site staff and unclear management coverage. One or more reviewers noted the wrong phone number being listed, further complicating contact and outreach.
Programmatically, activities are offered and have included game days, movie days, bingo, trivia, coffee, adult coloring, potlucks, and holiday dinners — several reviewers appreciated these offerings. That said, activities have been paused at times (notably during COVID), and multiple reviews imply that programming is inconsistent. Laundry and appliance expectations should be clarified: although there are washers/dryers on each level for a small fee, there are no in-apartment washer/dryer units and microwaves are not provided in units. Utilities appear to be paid by residents, and some reviewers flagged pricing as average to high — with particular emphasis that costs can be burdensome for Medicaid-ineligible individuals.
Notable patterns: (1) A split in resident experience — some report a clean, organized building with kind staff and helpful maintenance, while others report a depressing atmosphere, odors, and active drug problems. (2) Operational reliability issues — broken elevators and an often-closed/unresponsive office repeatedly appear and are linked to safety and satisfaction concerns. (3) Amenities vs. policy gaps — while units are modernized and amenities exist (Wi‑Fi, laundry, fob access), policies that permit smoking inside and inconsistent security enforcement undermine the benefits for many residents.
Recommendations for prospective residents or family members: schedule an in-person visit at different times of day to assess noise and odors, ask management for current security and staffing plans (including whether there is any 24/7 on-site coverage), confirm maintenance response procedures and typical elevator downtime, verify the status and schedule of activities, and confirm contact information and pricing details (including how costs affect Medicaid-ineligible applicants). If possible, speak with current residents about management responsiveness and any drug or safety concerns. The property has tangible strengths in renovated units and some helpful staff, but the mixed reviews on cleanliness, security, and management responsiveness are significant and should be investigated before making a decision.
