Alderwood Manor

    3600 E Hartson Ave, Spokane, WA, 99202
    4.1 · 82 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Helpful staff, major safety concerns

    I appreciated the excellent therapy, very helpful and caring staff, good meals and activities, and roomy freshly painted rooms. However, chronic understaffing and inconsistent nursing left me worried-slow or ignored call buttons, poor cleanliness (urine/dirty sheets), missed meds, safety/theft concerns-so I'd be cautious.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.06 · 82 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.2
    • Meals

      3.7
    • Amenities

      2.4
    • Value

      3.0

    Location

    Map showing location of Alderwood Manor

    About Alderwood Manor

    Alderwood Manor sits in a quiet Spokane neighborhood about ten minutes from five area hospitals, and it's a licensed Skilled Nursing Facility with 85 beds, run by Life Care Centers of America. The staff speak English, and sometimes other languages, and they create care plans for each person, with nurses and therapists on hand around the clock. Services focus on short-term rehabilitation, long-term care, and post-operative recovery, and the team provides both inpatient and outpatient rehabilitation using therapy equipment like VitalStim® and Lee Silverman Voice Treatment Global's BIG™ and LOUD™ programs, so folks with speech or movement needs can get specialized help. Residents can get physical, occupational, and speech therapies while having access to wound management, suction, and oxygen therapies. There's Alzheimer's care and mental health support, including substance use disorder treatment when needed, and all nursing care is Medicare certified. Alderwood Manor keeps its provider directory updated every month and checks to make sure practitioners accept new patients, plus the staff review credentials regularly for safety. The grounds have walking paths, and inside you'll find private rooms, an always-available menu, and cable TV. There's a speech-language pathology unit, and you can talk with the facility through an online form or follow life at Alderwood Manor on their Facebook page. Appointments need to be booked by phone when seeking services, but office hours aren't listed. The directory also has a way for you to report inaccurate provider information by phone or email, and the facility uses myProvidence to manage secure communications and accounts.

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