AnonymousLoved one of resident
    5.0

    Compassionate clean home with kindness

    I placed my grandma here and couldn't be happier - a beautiful, clean house with kind, friendly, reliable caregivers (Carla and Tim stand out). They give loving, gentle care, make residents feel special, and she gets all the help she needs; we only once encountered a rude caregiver, but overall it's an awesome, compassionate place.

    Pricing

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    Amenities

    4.60 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.6
    • Amenities

      4.6
    • Value

      4.6

    Pros

    • Friendly caregivers
    • Compassionate and gentle care
    • Reliable caregivers
    • Residents feel special and well cared for
    • Family gratitude and positive communication
    • Specific staff members praised (Carla and Tim)
    • Clean facility
    • Beautiful, large house
    • Peaceful environment
    • Loving and excellent care

    Cons

    • Occasional rude caregiver
    • Some caregivers reported taking shortcuts in care

    Summary review

    Overall sentiment: The reviews for Beacon House are overwhelmingly positive. Multiple reviewers emphasize that residents — including one reviewer’s grandmother — are happy, well cared for, and receive the help they need. The dominant themes are warm, attentive staff and a clean, peaceful living environment. Comments repeatedly describe the experience as excellent, loving, and reassuring for family members.

    Care quality and staff: The strongest and most consistent praise is for the caregiving team. Reviewers use words like friendly, compassionate, gentle, reliable, and loving to describe staff behavior and the day-to-day care provided. Several comments note that staff make residents feel special, and at least two individual caregivers (Carla and Tim) are named specifically and thanked, indicating memorable, positive personal interactions. Family gratitude appears frequently, implying good communication or visible appreciation for how residents are treated.

    Negative notes and patterns of concern: Negative feedback is rare but not nonexistent. One review mentions a "rude caregiver" and complaints about "shortcuts to caring," suggesting an isolated incident or small subset of staff behaviors that do not meet the otherwise high standard described. These concerns appear to be exceptions in an otherwise positive set of comments, but they are worth investigating further by prospective families — for example, asking management about staff training, supervision, and complaint resolution practices.

    Facilities and environment: Multiple reviews describe the physical environment positively, calling the home clean, beautiful, large, and peaceful. These consistent descriptors point to a well-maintained facility with a calm atmosphere, which reviewers associate with residents being comfortable and well looked-after.

    What’s not mentioned: The supplied reviews do not include details about dining quality, organized activities or programming, medical/clinical oversight (such as nursing availability or medication management), costs, or administrative issues. Because these topics are not addressed in the feedback provided, no conclusions can be drawn about them — prospective families should request specifics and observe or ask for menus, activity schedules, care plans, and staffing patterns when evaluating the community.

    Overall assessment and recommendations: Beacon House appears to provide high-quality, compassionate personal care in a clean, attractive, and peaceful setting, with staff who form strong, positive relationships with residents and families. The presence of a few negative remarks suggests the need to confirm consistency: ask about staff turnover, training, supervision, and how concerns are handled. Also request information on dining, activities, and clinical services since those areas were not covered in the reviews. Based on the comments available, Beacon House seems well suited for families prioritizing kind, dependable caregiving and a homelike, calm environment.

    Location

    Map showing location of Beacon House

    About Beacon House

    Beacon House sits in Spokane County and works as an adult family home licensed by the State of Washington for six beds, serving seniors with round-the-clock care needs and handling different conditions like dementia, mental health issues, and developmental disabilities, so you see folks living there with very different backgrounds and health needs, from people who want some independence to those who need full medical support. The place has a private, home-like setting where caregivers help with daily tasks like bathing, dressing, toileting, getting to the doctor, and even medication management, with medical staff keeping an eye on things like blood sugar, oxygen needs, wound care, and incontinence, and they tackle everything from diabetic care to high-acuity health issues. Beacon House offers independent living for those wanting maintenance-free days, and residents can join social activities or enjoy quiet time in gardens, common areas, or reading rooms, and there's cable television, super high-speed internet, and Wi-Fi for guests, plus rooms that come fully furnished as either private or semi-private, which is handy for folks who want their own quiet space or don't mind sharing.

    You get a lot of choice in meals, with adjustments for special diets like kosher, vegetarian, diabetic meals, or just food made to fit doctor's orders for things like hypertension, and the place prides itself on changing up the meal plan when a resident's clinical needs change, and you'll find tubs, showers made for wheelchairs, and all sorts of support for people with mobility needs, including walker or wheelchair access throughout the building. The staff organizes plenty of activities-everything from movie nights, bingo, painting, and coloring to outside activities like lake walks, gardening, fishing, and even barbecue parties, with music, dance, and singing mixed in, plus there's animal therapy and music therapy too, and scheduled devotion activities either on-site or offsite for those who want spiritual time.

    Beacon House makes room for both cats and dogs, allowing resident pets and visiting pets, with staff around to help care for them, and there's plenty of transportation options, so you can get a ride to the doctor, shopping, or even hop on a nearby bus if you prefer, and if you have guests, they'll find parking close by and can visit most any time between 9:00 am and 8:00 pm, weekdays and weekends. You'll find spa and wellness areas, a steam room, beauty salon with a mobile hairstylist, and both indoor and outdoor places to relax, smoke, or socialize, and there's an emergency call system in every room, air conditioning, a generator, and it's all fairly close to a hospital, so health emergencies don't get overlooked. Residents in need of short-term help can use respite care for a break before going home or when their usual caregivers take some time off, and staff manage board and care services for those who can't live independently.

    Beacon House offers a range of care-from light hands-on help to medium-level support, with prices starting at about $3,000 a month for assisted living and going up to around $4,000-$5,000 per month depending on chosen room or extra needs, so it's important to ask about what's included. The facility operates under license number 751265, with regular inspections, and touring's allowed most any time, making it easier for families to look around before deciding. Amenities like laundry, regular housekeeping, transportation to health or wellness appointments, special diets, exercise schedules, planned music or craft activities, community night events, and recreation rooms aim to keep residents comfortable and active, and staff are always available for extra help with everything from blood thinner INR checks to home health visits with nursing, therapists, or social workers. Beacon House serves as a private adult care home-sometimes called an adult foster home or personal care home depending on state laws-with a staff focused on tailored, respectful care in a smaller, close-knit setting, and the community keeps trying to adjust everything from behavior support to expanded social engagement so everyone feels they belong and can live as well as possible.

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