Charleston Healthcare Center sits at 3819 Chesterfield Ave in Charleston, West Virginia, and operates as a skilled nursing facility that belongs to CommuniCare Health, which is one of the nation's larger post-acute care providers and a family-owned for-profit company, so you're looking at a place that's handled by people who have many other facilities across the country. The center can serve up to 184 residents and has caregiving staff on duty 24 hours a day, every day of the week, offering short-term and long-term services, medical care, social programs, and help with daily life. Charleston Healthcare Center's staff can provide wound care, hospice care, palliative care, psychiatric and psychoanalyst services, and they use hospital equipment and supplies as needed, plus residents can access physical therapy, occupational therapy, and speech therapy when needed, and there's respite care for family caregivers who need a break or when someone returns home after surgery.
English is the main language spoken among staff, the staff works to involve both residents and families in planning care, and they do their best to maintain personalized care plans for everyone living there, including for folks needing memory care for Alzheimer's and dementia, with secure areas and regular mental stimulation activities. Residents get help with personal care and have access to emotional and physical well-being support, plus they can join in plenty of activities like bingo, music, food events, arts and crafts, and holiday gatherings for entertainment and social time. Charleston Healthcare Center aims to offer a comfortable environment similar to what you'd find at home, and they do focus on letting people keep as much independence as they can.
However, it's important to point out that the federal Centers for Medicare & Medicaid Services (CMS) have given Charleston Healthcare Center a low overall rating of 1 star, showing they've struggled to meet some expected standards, and in recent years the facility's gotten violations and citations tied to staffing, cleanliness, and the way they give care, plus there have been fines related to broken rules, slow follow-up to resident complaints, and outdated paperwork. Charleston Healthcare Center offers a wide range of health and social support services but if you're looking at options, know the facts about their ratings and past issues.
