Pricing ranges from
    $4,148 – 4,977/month

    Beulahland Assisted Living

    4706 Knottsville Rd, Grafton, WV, 26354
    4.2 · 31 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Affordable, caring staff but unsafe

    I chose this place for the affordability, clean rooms, homey country setting, friendly staff and good food - therapy and activities helped my relative. It's an older, hard-to-access building with a dorm-like layout and frequent staff turnover. Staff are kind and attentive but not always professionally trained; I saw inconsistent care, supply shortages, poor emergency response and troubling neglect (urine smell, residents left in soiled diapers, oxygen/bed checks missed). Not suitable for people with medical or special-care needs - okay for low-dependency assisted living if you accept the risks. Overall good value and caring people, but proceed with caution.

    Pricing

    $4,148+/moSemi-privateAssisted Living
    $4,977+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.16 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      3.9
    • Amenities

      3.5
    • Value

      4.3

    Pros

    • Friendly, attentive and caring staff
    • Helpful, informative tour guides and managers
    • Owner/manager described as supportive and available
    • Clean common areas and many clean rooms
    • Private and semi-private room options; some large rooms
    • Affordable rates and good value compared with alternatives
    • Home-like or family-like atmosphere reported by many
    • Good or excellent meals reported by many residents/families
    • Dietary needs accommodated
    • Physical/occupational therapy and effective PT outcomes
    • Beauty salon available on-site
    • Porch/country setting and pleasant views
    • Safe COVID practices noted by some reviewers
    • Daily/group activities available (when staffed)
    • Staff willingness to set up rooms ahead of move-in
    • Staff bent over backwards for families; personal touch
    • Cleanliness and tidiness frequently praised
    • Helpful communication prior to move-in (tours, previews)

    Cons

    • Facility is old/dated and converted from an old school building
    • Maintenance and repair issues reported (including leaking roof)
    • Institutional or dormitory-like layout and appearance
    • Some bedrooms and apartments described as dingy or uncomfortable
    • Inconsistent food quality and reports of inadequate portions
    • Reports of skimped or substituted food items
    • Limited or plain recreation/activities area
    • Significant variability in quality of care across shifts/periods
    • Multiple reports alleging neglect (long waits, soiled diapers, infrequent showers)
    • Serious clinical concerns reported (swelling, sores, hospital admissions)
    • Inadequate or slow staff response in some incidents
    • Staffing shortages and turnover causing disrupted activities/care
    • Lack of professional training for some staff; not appropriate for high medical needs
    • Safety lapses reported (oxygen unplugged, supply shortages like toilet paper)
    • Poor communication with families after move-in in some cases
    • No emergency evacuation training reported by a reviewer
    • Management and oversight concerns including alleged mismanagement or firing of staff who questioned care
    • Access difficulties due to mountain roads/location
    • Inconsistent cleanliness in resident care (urine smell reported by some)

    Summary review

    Overall sentiment across reviews is mixed with strong, repeated praise for the staff and affordability of Beulahland Assisted Living, alongside recurring and sometimes serious concerns about facility condition, care consistency, and management. Many reviewers emphasize that staff are kind, attentive, and go out of their way for residents and families. The owner and manager are frequently described as helpful and supportive during tours and move-in, and several families report a family-like atmosphere and personal touch. Clean common areas, the availability of private and semi-private rooms, on-site amenities such as a beauty salon, and effective physical therapy for some residents are also highlighted as concrete strengths. The setting — a country porch view and a quieter, rural location — is repeatedly cited as a positive by satisfied families and residents. Cost is a clear advantage for many reviewers: multiple comments call it affordable, the least expensive option, or good value compared with alternatives.

    However, a substantial subset of reviews report serious and specific problems that create notable risk signals. The building is repeatedly described as old, dated, and converted from an old school, giving it an institutional or dormitory-like feel; reviewers mention a one-big-room layout, plain recreation spaces, and dingy apartments that need updates. Maintenance issues such as leaking roofs and a general need for repairs were explicitly reported. Food receives mixed comments: while many praise home-cooked or excellent meals and say dietary needs are met, others report inadequate portions, substitutions, past instances of poor meals, and skimping. Activities are offered but are described as limited or basic by some reviewers, and activity programming has been disrupted during staffing turnover.

    Care quality and safety present the sharpest divergence in reviews. Numerous families attest to excellent care, attentive staff, good hygiene, and favorable clinical outcomes such as mobility improvement through therapy. Contrastingly, multiple reviews allege neglect: residents left in soiled diapers for long periods, infrequent showers, urine odors, failure to assist residents to bed, swelling and sores that required hospital care, and EMT concerns. There are also reports of unsafe practices (for example, an oxygen supply left unplugged and supply shortages like toilet paper) and a claim that no emergency evacuation training had been performed. Staffing shortages, high turnover, and variable staff training are recurring explanations for inconsistent care; several reviewers explicitly state the facility is not suitable for residents with significant medical needs and is strictly an assisted living (not a memory care or skilled nursing) environment.

    Management and communication show mixed impressions. Many reviewers single out the manager and owner as going above and beyond, informative, and very supportive — in some accounts a “godsend.” Yet other reviews describe mismanagement, alleged firing of staff who questioned care, and declining communication with families after move-in. This mixed picture suggests that leadership and staffing stability may be highly influential on day-to-day quality and that experiences can vary depending on current staff and management circumstances.

    Patterns to highlight: (1) High variability — many positive accounts coexist with multiple serious negative incidents, indicating inconsistent performance across time or shifts. (2) Facility age and layout — the building’s conversion from an older school leads to an institutional feel and some maintenance demands that bother families. (3) Staffing and training — kindness and helpfulness are commonly reported, but inadequate training, turnover, and insufficient staffing levels are repeatedly cited as contributors to lapses in care and safety risks. (4) Value proposition — for families prioritizing cost, a country setting, and kind staff, the facility is frequently recommended; however, for residents with elevated medical or special-care needs, reviewers warn it may be unsuitable.

    For prospective families considering Beulahland, the reviews suggest specific areas to probe: ask about current staffing levels and turnover, request to see resident rooms and the dining/activities schedule, inquire about staff training and emergency procedures (including evacuation drills and oxygen/safety protocols), and review recent inspection reports or incident records. Also verify how dietary needs are accommodated and how management addresses maintenance issues. In short, many reviewers praise the people and price, but multiple accounts of neglect, safety lapses, and an aging facility mean careful, recent, and specific due diligence is strongly advised before placement.

    Location

    Map showing location of Beulahland Assisted Living

    About Beulahland Assisted Living

    Beulahland Assisted Living sits along a winding road in Grafton, West Virginia, tucked away in a peaceful rural setting with space for 26 residents, and the place tries its best to feel like a true home instead of something big and impersonal, and folks living there get care from staff who are well-trained to handle just about anything you can think of, from Alzheimer's and dementia to stroke recovery, diabetes care, colostomy and Foley catheter help, and even end of life care, all while keeping at least two staff on each shift with CPR and First Aid training, so people are never alone if something comes up, and there's a registered nurse who comes by weekly, which keeps health needs on track. Residents can choose between private and shared rooms, with two private ones available, and rooms come furnished, including a telephone in each one.

    Meals are cooked on site three times a day, and there are options for folks who need special diets, like for allergies or diabetes, and for those who can't get around much, staff help with daily activities such as bathing, dressing, and moving from place to place, as well as help with medications and coordination with healthcare providers, since the hospital's only five miles away if anyone needs that. Keeping things safe, Beulahland uses emergency alert systems, medication dispensers, security measures against home intruders and ID theft, and walk-in tubs for safer bathing, and they have wheelchair accessibility, so nobody's left feeling stuck.

    Community life means there are always activities happening, whether it's movie nights, an arts and crafts room, or strolls along walking paths out in the garden area, and if folks want to get out, there's transportation for appointments or errands. Laundry, housekeeping, and even dry cleaning are taken care of, and there's a barber and beautician onsite for grooming, since that matters to people even as they get older. The staff are known to treat residents with respect, listen to their needs, and try to create an atmosphere of comfort and peace, seeing everybody as a person whose life and experiences count for something. Family values run through the place, with staff and residents often treating each other like family, and residents are encouraged to share what they want or need so things can improve over time.

    For entertainment, there are regular social events and scheduled programs, plus resident-led activities, and devotional services are offered offsite for anyone interested. Beulahland Assisted Living aims to help seniors remain as independent as they can, with a mix of community support and the right mix of care, whether it's just a little help now and then or more involved assistance, and if someone likes the idea of a quiet, warm, and home-like setting with folks who care, this place might fit, especially with nature spots like Tygart Lake State Park and Pleasant Creek Wildlife Management Area close by for visiting family or residents who want to enjoy some fresh air.

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