I toured Harmony at Morgantown and was impressed - brand-new, modern and extremely clean with spacious, well-laid-out studio and one-bed apartments and lovely grounds. The staff were friendly, knowledgeable and attentive; restaurant-style dining, a full activities calendar (movie theater, pub/happy hour, outings), on-site therapy and included transportation made life easy and social for my loved one. Weekly housekeeping, memory care options and a strong sense of community gave me confidence - overall very pleased and happy to recommend it.
Loved one of resident
Aug 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.26·(77)
Overall rating
5
4
3
2
1
Care
3.9
Staff
4.3
Meals
3.9
Amenities
4.0
Value
3.5
Pros
Clean, modern facility and grounds
Friendly, personable caregiving staff
Engaging activities program and events calendar
Restaurant-style dining with menu choices
Large, well-laid-out apartments
On-site physical and occupational therapy services
Amenities including movie theater, game room, chapel, and pub
Ability to transition between independent, assisted, and memory care
Transportation for medical appointments and errands
Beauty salon and social common spaces
Emergency-call systems and in-room pull cords
Strong sense of community and social opportunities
Cons
Inconsistent clinical staffing and RN coverage
High staff turnover affecting continuity of care
Management communication and responsiveness gaps
Inconsistent housekeeping and sanitation practices
Variable dining quality and menu/service consistency
Accessibility and ADA-compliance delays
Marketing-sales promises not consistently delivered operationally
Billing, refund, and added-charge process weaknesses
Understaffing during peak care times and transitions
Maintenance response delays and limited follow-through
Staff conduct and communication tone
Insufficient emergency backup power and evacuation planning
Gaps in care-plan adherence and family communication
Documentation accuracy and clinical record practices
Summary of reviews
Harmony at Morgantown is described by reviewers as a clean, modern campus with extensive amenities and a broad activity program. Many commenters highlight positives such as large, comfortable apartment layouts, multiple social spaces (movie theater, game room, chapel, pub), on-site therapy, restaurant-style dining, transportation services, and a palpable sense of community. Several families and residents praised individual staff members for warmth, attentiveness, and help with transitions between levels of care.
Care quality assessments are mixed. Numerous reviewers praised hands-on caregivers and therapy services, while others noted inconsistent clinical coverage (including uneven RN presence) and gaps in executing care plans. Patterns described include missed or irregular assistance with personal-care tasks, delays in responding to health concerns, and limited communication with families about clinical changes. Some comments raise serious documentation concerns and describe instances where therapy availability or clinical staffing did not match pre-move expectations.
Staffing and management themes recur across reviews. Positive notes about friendly, caring front-line staff coexist with reports of high turnover, uneven training, and managerial unresponsiveness. Several reviewers indicate that marketing and sales representations were not always matched by operational reality, and there are recurring billing and refund process frustrations. Maintenance responsiveness, ADA-accessibility improvements, and follow-through on promised accommodations were described as slow in some cases. There are also concerns about communication tone and interactions with certain staff members.
Dining and activities are frequently cited strengths: many residents enjoy an active calendar, group outings, happy hours, and a variety of on-site entertainment. Dining is often described as restaurant-style with menu choices, though food quality and consistency are variable across accounts and there is occasional confusion about which meals are included in charges.
Operationally, prospective residents and families should inquire specifically about clinical staffing patterns (RN coverage and on-site therapy schedules), housekeeping and laundry frequency, documented care-plan follow-through, ADA accessibility and timelines for accommodations, emergency-power contingencies, and the facility’s billing/refund policies. Many reviewers recommend frequent family engagement and careful review of written agreements to ensure that verbal promises are captured in the contract and that expectations about services, fees, and staffing are explicit.
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Location
Harmony at Morgantown is located at 50 Harmony Dr, Morgantown, WV, 26505.
About Harmony at Morgantown
Harmony at Morgantown sits at 50 Harmony Drive in the Star City area of Morgantown, West Virginia, and offers long-term care, independent living, assisted living, and memory care all together under one roof in a mid-rise building that's part of the Harmony Senior Services network. The community has studio, one-bedroom, and two-bedroom apartments that range from 320 to 866 square feet, and all are designed to be bright, modern, and friendly with accessibility-friendly bathrooms and kitchenettes even in the assisted living neighborhood, so folks who need extra help can still feel comfortable and independent. There are pet-friendly rules, so residents can keep a beloved companion, and the place feels welcoming, with garden patios, walking paths, and spaces for neighbors to gather. Residents enjoy three dietitian-approved, chef-prepared meals a day with snacks always available, weekly laundry and housekeeping, and utilities included in the monthly rent, so they can worry less about chores and feel more at home. The community offers help with daily needs, medication, scheduling healthcare appointments, and even grocery shopping or running errands, and there's transportation for outings and appointments, including regular trips to local attractions, shopping, or medical offices like dental and vision clinics.
The care team is on-site around the clock, so help is always available, and there are programs that support independent seniors, folks who need more personal care, and those in need of memory support for conditions like Alzheimer's or dementia, with activities that help with memory retention and routines that are designed to make these residents feel safe and connected. Families can access support resources, too. The entire setup helps residents stay active, well-nourished, and socially engaged, with amenities like a 24/7 fitness center, game rooms, a movie theater, a beauty salon and barber shop, a library, a pub, a bistro, and comfortable indoor common areas. There's a big focus on simple joys and community life, with special events, a Life Enrichment Program of art, music, sports, local trips, and plenty of celebrations that make people feel included and energized. Physical and occupational therapy is available on-site through a partnership with Powerback Rehab, and devotional services happen offsite for those who are interested.
Folks talk about the friendly staff, and the facility has a perfect 5.0 rating from 11 public reviews, which says people tend to feel cared for and respected here. Harmony at Morgantown runs like a big family, with everyone working to create a peaceful, balanced environment. The apartments and shared spaces are designed to help seniors make friends, keep their health, and live with dignity and comfort, with support tailored to fit individual needs.
Founded in 1982 by James R. Smith, Harmony Senior Services is a family-owned senior living provider headquartered in Charleston, South Carolina. Operating 49 communities across 12 Mid-Atlantic and Southeastern states, Harmony offers independent living, assisted living, memory care, and aging-in-place services. Guided by their "Family Serving Families" philosophy.
People often ask...
Harmony at Morgantown offers competitive pricing, with rates starting at a cost of $6,577 per month.
Harmony at Morgantown offers independent living, assisted living, and memory care.
There are 41 photos of Harmony at Morgantown on Mirador.
Yes, Harmony at Morgantown allows residents to age in place and adjust their level of care as needed.
The full address for this community is 50 Harmony Dr, Morgantown, WV 26505.
No, Harmony at Morgantown does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In West Virginia, the Office of Health Facility Licensure & Certification licenses care facilities, conducting health and life-safety surveys, complaint investigations, and revisits.
License number
156527
Status
Active
Facility type
Assisted Living Residence
Capacity
127 residents
Licensee
MORGANTOWN OPERATIONS LLC TRADENAME HARMONY AT MORGANTOWN
Found that deficiencies were corrected after reviewing credible evidence and corrective actions submitted.
04 Nov 2025Revisit
04 Nov 2025Revisit
Found two deficiencies: no staff designated as the memory care unit coordinator, and no policy for lifesaving medications in the AMAP manual.
64CSR85-4.1.a.1.-5Alzheimer's/dementia special care unit coordinator
—Health Care Standards - Lifesaving medications policy
04 Nov 2025Complaint
04 Nov 2025Complaint
Investigated the complaint and found no deficiencies cited.
11 Aug 2025Life Safety
11 Aug 2025Life Safety
Found no deficiencies during the licensure survey.
07 Aug 2025Licensure
07 Aug 2025Licensure
Found multiple deficiencies related to dementia care, including insufficient staff training and qualifications, incomplete assessments and care planning, inadequate activities leadership, improper medication administration practices, major incident reporting lapses, staffing gaps, a missing resident registry, and pest control concerns.
64CSR85-4.1.b.Human Resources- Qualifications
64CSR85-4.1.d.Human Resources-Orientation & Training
—Administrative Requirements - Major incidents reporting
—Administrative Requirements - Staff Training
—Administrative Requirements - Staffing
—Administrative Requirements - Resident Registry
—Medication Management - AMAP
—Physical Facilities - Insects
05 Aug 2025Complaint
05 Aug 2025Complaint
Found no deficiencies.
25 Nov 2024Complaint
25 Nov 2024Complaint
Found AMAP staff lacking current First Aid certification, with missing education proof and confidential personnel records.
W. Va. Code R. §§64-60-1, et seq.Medication Administration and Health Maintenance Tasks by Approved Medication Assistive Personnel
—Personnel Records – proof of required education
—Confidential personnel records
22 Oct 2024Revisit
22 Oct 2024Revisit
Concluded follow-up to the annual survey with corrected citations.
04 Sept 2024Life Safety
04 Sept 2024Life Safety
Identified several deficiencies and, after follow-up visits, all were corrected.
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21 Aug 2024Revisit
21 Aug 2024Revisit
Found deficiencies related to insufficient annual dementia care training for several staff and unauthorized video cameras in resident apartments.
64CSR85-4.1.d.Human Resources-Orientation & Training
E 340Treatment: Use of visual/auditory devices to monitor areas restricted to common areas
05 Aug 2024Revisit
05 Aug 2024Revisit
Determined that deficiencies were corrected after review of credible evidence.
—
31 Jul 2024Life Safety
31 Jul 2024Life Safety
Identified multiple deficiencies in laundry storage, kitchen sanitation, and disaster preparedness. Soiled laundry was stored in unsealed bags and open hampers; high touch kitchen areas were dusty; disaster plan rehearsals lacked documentation.
Type A—Laundry storage and handling
—Physical facilities
—Fire safety, disaster and emergency preparedness
03 Jul 2024Complaint
03 Jul 2024Complaint
Investigated the complaint and found no deficiencies.
25 Jun 2024Life Safety
25 Jun 2024Life Safety
Identified improper laundry storage, unsafe facility conditions, unaddressed high-touch cleaning needs, and failure to annually rehearse the disaster plan.
Type A—Laundry
Type A—Physical Facilities
Type A—Fire Safety, Disaster and Emergency Preparedness
Type A—Physical Facilities
16 May 2024Licensure
16 May 2024Licensure
The survey identified numerous deficiencies in staff training, medical documentation, and safety practices, including inadequate dementia training, missing TB and physician involvement in assessments, and unsafe facility conditions.
64CSR85-4.1Employee Orientation and Training
64CSR85-4.1In-service Training
64CSR85-4.1Alzheimer’s Disease Training for New Employees
64CSR85-4.1Personnel Records
WV Code 16-5D-1 et seq.TB Testing of Employees
64CSR85-4.1Assessment and Service Plans
64CSR85-4.1Assessment and Service Plans
64CSR85-4.1Medications and Treatments
64CSR85-4.1Activities
64CSR85-4.1The Licensee (Food Handling)
64CSR85-4.1Physical Facilities
06 May 2024Life Safety
06 May 2024Life Safety
Identified deficiencies in laundry storage, resident call systems, and facility maintenance with hazards such as soiled laundry stored without lids, broken call cords, dusty high-touch areas, and unsecured oxygen cylinders.
—Laundry storage: soiled laundry not kept separate and stored in appropriate containers
—Call system accessible from each bed
—Interior and exterior kept safe and sanitary; maintenance of surfaces
—Interior and exterior kept clean and in good repair
—Disaster and emergency preparedness plan rehearsal and documentation
02 Jan 2024Complaint
02 Jan 2024Complaint
Investigated the complaint and found no deficiencies.
08 Nov 2023Complaint
08 Nov 2023Complaint
Investigated the complaint and found no deficiencies.
11 Sept 2023Revisit
11 Sept 2023Revisit
Found no deficiencies during the first revisit to the annual survey.
11 Sept 2023Revisit
11 Sept 2023Revisit
Found no deficiencies. A follow-up visit addressed a prior complaint.
20 Jul 2023Revisit
20 Jul 2023Revisit
Identified deficiencies in transfer and discharge processes, with missing accompanying summaries and key information not transferred with residents.
—Transfer/Discharge documentation not accompanying residents
05 Jul 2023Life Safety
05 Jul 2023Life Safety
Found no deficiencies.
29 Jun 2023Licensure
29 Jun 2023Licensure
Found that major incidents were not reported promptly to OHFLAC. Documented deficiencies included missing health assessments, signatures on service plans, and incomplete resident weight monitoring.
Subsection 2.23 of the ruleMajor incidents reported to OHFLAC
—Maintain accurate records and reports
—Health assessments timely and documented
—Dietary services - weights
14 Jun 2023Revisit
14 Jun 2023Revisit
Found no deficiencies.
06 Jun 2023Complaint
06 Jun 2023Complaint
Found no deficiencies.
12 Apr 2023Complaint
12 Apr 2023Complaint
Investigated a complaint and found that required transfer/discharge paperwork did not accompany hospital transfers for a resident; multiple transfer forms were missing from the chart with only an older form present.
—Transfer/discharge documentation not accompanying resident transfers
09 Nov 2022Revisit
09 Nov 2022Revisit
Investigated a revisit of a complaint; the deficiency was corrected and no new deficiencies were cited.
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09 Nov 2022Revisit
09 Nov 2022Revisit
Investigated the complaint revisit and found no new deficiencies; prior deficiencies were corrected.
04 Nov 2022Revisit
04 Nov 2022Revisit
Found that new and annual Alzheimer's/dementia training was not provided within the required timeframes. This affected staff who had not received the mandatory two-hour training.
—Training on Alzheimer's disease and related dementias
13 Oct 2022Complaint
13 Oct 2022Complaint
Investigated dietary concerns and found that three residents did not receive the daily amount of food and fluids needed to maintain minimum weight, with missed meals during a COVID outbreak.
E 426Dietary Services
03 Oct 2022Revisit
03 Oct 2022Revisit
Found no deficiencies. Initial comments and two census counts were recorded (57 and 30).
20 Sept 2022Complaint
20 Sept 2022Complaint
Found deficiencies in medication management, including incomplete records and lack of locked storage, and insufficient disaster and emergency plan rehearsals by staff.
—Medications and Treatments
—Fire Safety, Disaster and Emergency Preparedness
20 Sept 2022Complaint
20 Sept 2022Complaint
Found no deficiencies.
20 Sept 2022Complaint
20 Sept 2022Complaint
Investigated the complaint and found no deficiencies.
31 Aug 2022Revisit
31 Aug 2022Revisit
Identified multiple deficiencies including insufficient direct care staffing, outdated functional needs assessments and service plans, residents' rights information not being accessible, and gaps in staff training.
—Alzheimer's Disease and Related Dementias Training
—Staffing Requirements – Night Shift
31 Aug 2022Complaint
31 Aug 2022Complaint
Found no deficiencies identified during the complaint visit.
30 Aug 2022Revisit
30 Aug 2022Revisit
Identified deficiencies in care planning signatures and access to twenty-one day care plans for staff.
64CSR85-6.3Assessments & Plans of Care 6.3.a.-f.
64CSR85-6.4Assessments & Plans of Care 6.4.
29 Aug 2022Revisit
29 Aug 2022Revisit
Investigated a complaint and conducted a follow-up visit.
23 Jun 2022Complaint
23 Jun 2022Complaint
Identified deficiencies showed staff lacked annual fire safety training, emergency call information wasn’t posted near phones, and residents weren’t educated about evacuation within 24 hours of admission.
—Fire Safety and Evacuation Plans training
—Emergency call information posted near telephones
—Education on evacuation within 24 hours of admission
23 Jun 2022Complaint
23 Jun 2022Complaint
Found deficiencies in medication storage, dietary safety, and facility security, including medications not kept in original containers, open ready-to-eat foods, and unlocked areas.
West Virginia Board of Pharmacy rulesMedications and Treatments
West Virginia Board of Pharmacy rulesMedications and Treatments
W. Va. Code R. 64-17-1 et seq.; US Public Health Food Code 3-501.19Dietary Services
—Physical Facilities
13 Jun 2022Revisit
13 Jun 2022Revisit
Found no deficiencies on revisit.
05 Jun 2022Revisit
05 Jun 2022Revisit
Verified the deficiency cited in the complaint was corrected.
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18 May 2022Complaint
18 May 2022Complaint
Found that structured activities for the Alzheimer's/dementia unit were not provided as scheduled, with activities not occurring or led properly.
64CSR85-9.1Activities
18 May 2022Complaint
18 May 2022Complaint
Investigated deficiencies found inadequate Alzheimer's unit staffing, missing resident records, insufficient nursing oversight, incomplete assessments and care plans, training gaps, medication timing issues, and cleanliness problems.
E 259Staffing Requirements
E 300Administrative Admission and Discharge
E 249The Licensee
E 379Assessment and Service Plans
E 403Limited and Intermittent Nursing Care
E 410Limited and Intermittent Nursing Care
E 268Employee Orientation and Training
E 331Treatment
E 452Physical Facilities
11 May 2022Complaint
11 May 2022Complaint
Found that the licensee failed to report a major incident to OHFLAC as required, involving a resident fall with a femur fracture.
Subsection 2.23 of this ruleMajor incident reporting to OHFLAC
10 May 2022Revisit
10 May 2022Revisit
Found failures to review immediate care needs and complete preliminary care plans within three days, and to complete initial interdisciplinary assessments within seven days for four residents admitted in April 2022; none had a care plan in file.
Type A64CSR85-6.1Assessments & Plans of Care 6.1
Type A64CSR85-6.2Assessments & Plans of Care 6.2
05 Apr 2022Revisit
05 Apr 2022Revisit
Concluded that a deficiency identified in a complaint was cleared after a follow-up visit.
AL E270
05 Apr 2022Revisit
05 Apr 2022Revisit
Cleared deficiencies cited during a revisit to a complaint and corrected.
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22 Mar 2022Revisit
22 Mar 2022Revisit
Identified failure to develop a written individualized care plan within 21 days of admission and missing 21-day assessment for a new ALZ resident.
64 CSR 85-6.3.a.-f.Assessments & Plans of Care
02 Feb 2022Revisit
02 Feb 2022Revisit
Found missing documentation for disaster and emergency plan rehearsals and staff training; participation signatures and critiques were not available.
Type A—Disaster and emergency preparedness plan rehearsals and documentation
Type B—Disaster and emergency preparedness plan rehearsals and documentation
26 Jan 2022Complaint
26 Jan 2022Complaint
Investigated found missing three- and seven-day assessments for a memory care resident after admission, and violations of record access and transfer documentation requirements.
64CSR85-6.1Assessments & Plans of Care
64CSR85-6.2Assessments & Plans of Care
E 326Resident Rights
E 364Health Care Standards
21 Dec 2021Revisit
21 Dec 2021Revisit
Identified multiple deficiencies related to inadequate monitoring after accidents, incomplete nursing and administrative documentation, gaps in staff training, infection control lapses, and missing weight and policy access information.
Type AE 398Accident, Illness, and Major Incident Procedure
Type BE 398Accident, Illness, and Major Incident Procedure
cE 398Accident, Illness, and Major Incident Procedure
dE 398Accident, Illness, and Major Incident Procedure
eE 398Accident, Illness, and Major Incident Procedure
fE 398Accident, Illness, and Major Incident Procedure
E 296Administrative Admission and Discharge
E 394Medications and Treatments
Type AE 270Employee Orientation and Training
Type BE 270Employee Orientation and Training
E 405Limited and Intermittent Nursing Care
E 409Limited and Intermittent Nursing Care
E 430Dietary Services
21 Dec 2021Revisit
21 Dec 2021Revisit
Investigated the follow-up to a prior complaint investigation. Found no deficiencies.
29 Aug 2021Revisit
29 Aug 2021Revisit
Deficiencies corrected during a follow-up visit. Census counted 58 residents in one area and 31 in another.
13 Jul 2021Life Safety
13 Jul 2021Life Safety
Investigated the environmental aspects during the initial licensure survey and found no deficiencies.
16 Jun 2021Inspection
16 Jun 2021Inspection
The inspection identified multiple deficiencies related to assessments, care planning, social services, nursing oversight, incident reporting, staff training, records, and dietary monitoring.
64CSR85-6.2Assessments & Plans of Care 6.2
64CSR85-6.3.a.-f.Assessments & Plans of Care 6.3.a.-f.
64CSR85-7.4Behavioral Management 7.4
64CSR85-7.5Behavioral Management 7.5
64CSR85-8.1.a.Social Services 8.1
64CSR85-2.23Major Incidents
—Assessment and Service Plans
—Limited and Intermittent Nursing Care
—Limited and Intermittent Nursing Care
—Administrative Admission and Discharge
—Limited and Intermittent Nursing Care
—Limited and Intermittent Nursing Care
—Limited and Intermittent Nursing Care
—Administrative Admission and Discharge
—Administrative Admission and Discharge
—Employee Orientation and Training
—Employee Orientation and Training
—Records
—Pets and Other Animals
—Dietary Services
—Health Care Standards
—Administrative
16 Jun 2021Complaint
16 Jun 2021Complaint
Identified inaccuracies in Alzheimer's training records for the executive director, showing a certificate for extensive training while the director reported minimal hours, indicating a record-keeping deficiency that could affect multiple residents.
NDZ311EMaintain accurate records and reports required by this rule
08 Jun 2021Life Safety
08 Jun 2021Life Safety
Found deficiencies in laundry storage and facility cleanliness, including soiled laundry carried in uncovered containers and uncovered laundry containers, plus dusty surfaces and debris in kitchen and serving areas.
—Laundry storage and handling
—Physical facilities cleanliness and repair
21 Mar 2021Revisit
21 Mar 2021Revisit
Identified deficiencies in RN visit documentation and weekly nursing oversight, including missing times, duties, concerns, and signatures, along with lack of an on-site RN for an extended period and missing insulin documentation.
—RN visit documentation - incomplete records
—RN oversight and weekly progress notes
20 Jan 2021Inspection
20 Jan 2021Inspection
Found no deficiencies during an infection control evaluation.
17 Dec 2020Complaint
17 Dec 2020Complaint
Investigated a complaint and found deficiencies in offering monthly family educational meetings and in providing the required eight hours of annual Alzheimer's/dementia training for staff.
64CSR85-4.1.d.Alzheimer's/Dementia training – annual requirements
17 Dec 2020Complaint
17 Dec 2020Complaint
Investigated the complaint and found no deficiencies.
04 Mar 2020Revisit
04 Mar 2020Revisit
Cleared two deficiencies cited in a prior complaint after a follow-up visit.
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18 Sept 2019Revisit
18 Sept 2019Revisit
Found no deficiencies.
15 Aug 2019Licensure
15 Aug 2019Licensure
Found that eight residents did not receive required 24-hour monitoring after accidents or illnesses; monitoring was not documented as required.
—Accident, Illness, and Major Incident Monitoring and Documentation
17 Jul 2019Life Safety
17 Jul 2019Life Safety
Found no deficiencies cited after the annual licensure survey.
23 Oct 2018Initial
23 Oct 2018Initial
Found no deficiencies during the initial licensure survey.
22 Oct 2018Life Safety
22 Oct 2018Life Safety
Found deficiencies cited during the licensing review. Three deficiencies were identified.
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Mirador Living is not affiliated with the owner or operator(s) of Harmony at Morgantown. The information above has not been verified or approved by the owner or operator. For exact information, please contact Harmony at Morgantown directly. There is no cost for this service. We are compensated by the community you select.
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