A Paradise for Parents Assisted Living and Memory Care

    18175 W Banff Lane, Surprise, AZ, 85388
    4.9 · 99 reviews
      AnonymousLoved one of resident
      5.0

      Compassionate professional personalized home care

      I placed my father here during a critical time and couldn't be more grateful. The small, homey setting and compassionate, professional staff - with attentive owner/management - delivered personalized, medically appropriate care, engaging activities, and fresh homemade meals. He improved physically and emotionally, stayed safe during COVID, and was smiling and involved every day; staff consistently went above and beyond. I highly recommend this clean, well-run, family-like home and would gladly entrust other loved ones to their care.

      Pricing

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      Amenities

      4.94 · 99 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        4.9
      • Staff

        4.9
      • Meals

        4.7
      • Amenities

        4.5
      • Value

        3.0

      Pros

      • Compassionate, attentive and knowledgeable staff
      • Strong owner/onsite management involvement
      • Immaculate, spotless and well-maintained facility
      • Home-like, cozy and family atmosphere
      • Small community enabling individualized attention
      • Meals prepared from scratch / home-cooked style food
      • Nutritious, delicious and varied menu with snacks available
      • Active social calendar and research-based activity planning
      • Frequent celebrations, holiday events and family gatherings
      • High staff teamwork and staff who go above and beyond
      • Good communication with families and proactive updates
      • Safety and medically appropriate care plans
      • Support for memory care and dementia-appropriate approaches
      • Physical therapy, ambulation support and post-acute care
      • Volunteer and community involvement / outings
      • 24/7 personal attention and prompt responsiveness
      • Respectful treatment and preservation of resident dignity
      • Resident happiness, engagement and visible improvement
      • Welcoming to families and facilitation of family participation
      • Multilingual / culturally attentive (Spanish-run noted by reviews)

      Cons

      • Isolated reports of inappropriate or excessive use of antipsychotic medication
      • A few complaints alleging untrained staff or poor care leading to discharge
      • Occasional desire for even more home-cooked meals
      • Small resident rooms and occasional value/space concerns
      • A very small community may not suit those seeking larger social options
      • Isolated comments about rules not consistently followed

      Summary review

      Overall sentiment across the reviews for A Paradise for Parents Assisted Living and Memory Care is strongly positive. Reviews repeatedly emphasize a compassionate, attentive and knowledgeable caregiving team that creates a family-like environment. Many families report that staff treat residents with dignity and respect, know individual needs well, and provide personalized care plans appropriate for both general assisted living and memory care needs. Owners and onsite management are frequently mentioned as active, hands-on leaders who listen to families, communicate proactively, and reinforce high standards of care. Reviewers commonly describe the facility as immaculate, welcoming and home-like, with smiling, engaged residents.

      Care quality and staff performance are the dominant positive themes. Multiple testimonials highlight 24/7 availability, prompt responsiveness to medical or behavioral needs, competent medication management, safe ambulation support, and coordination with hospice when needed. Physical therapy, individualized exercise, and post-acute care support are noted as contributing to measurable resident improvements (e.g., better mobility, improved eating and speech). Reviewers repeatedly praise staff teamwork and the perception that caregivers "go the extra mile," with managers described as loving advocates who hire and retain excellent caregivers. Memory care residents are frequently described as understood and engaged rather than simply managed, and the facility is credited with maintaining resident dignity and safety.

      The dining program is another consistently positive element. Many reviewers specifically point out meals prepared from scratch, homey cooking, varied and nutritious options, and a warm dining experience. A number of families highlight improvements in residents' appetites and overall wellbeing tied to the food. At the same time, a minority of reviewers expressed a desire for even more home-cooked meals or indicated the dining style could be further personalized. Snacks and three meals a day are noted as standard, and holiday cookouts and special menus are often mentioned as part of the social fabric.

      Activities, social life and family involvement are frequently praised. The home offers research-based activity planning, group games, chair exercises, outings, community events (for example attendance at local air shows), volunteers, and monthly entertainment. Families appreciate the celebration of birthdays and holidays, regular family events, and opportunities to participate in or observe activities. Reviewers connect these offerings to visible resident happiness — smiling, engaged residents and a lively communal atmosphere are recurring observations. The small size (often cited as around eight residents) fosters an intimate, family-like setting where staff can provide one-on-one attention, though that small scale is also a factor to consider depending on prospective residents’ preferences.

      Facilities and environment receive consistent acclaim: reviewers describe a spotless, well-organized, and comfortable home with unobtrusive but effective medical oversight. Several reviews note a dog on-site, a welcoming door greeting, and cultural or faith-sensitive programming (Bible study and references to Air Force culture or Spanish-run operations), which some families found meaningful. The facility’s emphasis on safety, dignity, and timely communication with families and external providers (hospice, therapists) is frequently appreciated and distinguished from larger or less attentive group homes.

      Patterns of concern are limited but important to note. The most significant recurring negative mention is a single but serious concern about the use of antipsychotic medication to calm residents — an ethical and safety issue that one reviewer raised explicitly. There are also a few isolated negative reports claiming untrained staff or poor care that led to a resident being asked to leave; these appear anomalous amid overwhelmingly positive feedback but should be investigated by families during tours and interviews. Some reviewers mentioned small room sizes and occasional questions about value or rules enforcement; these are relatively infrequent and generally outweighed by positives, but they reflect that the intimate setting may have trade-offs (space, fewer residents, or stringent house rules) that matter to some families.

      In summary, the reviews portray A Paradise for Parents as a well-run, small, family-oriented assisted living and memory care home where compassionate staff, active management, cleanliness, quality home-style dining, robust activities, and strong family communication converge to create high resident satisfaction. The small-scale setting supports individualized attention and visible health and mood improvements for many residents. Prospective families should verify medication policies and staff training during their visits and weigh whether the smaller, intimate environment aligns with their loved one’s social and spatial needs. Overall, the dominant pattern is one of high recommendation, excellent personnel, and a resident-centered culture that many families credit with meaningful positive outcomes.

      Location

      Map showing location of A Paradise for Parents Assisted Living and Memory Care

      About A Paradise for Parents Assisted Living and Memory Care

      A Paradise for Parents Assisted Living and Memory Care is a small, privately-owned care home with locations in Surprise, Goodyear, and Mesa, Arizona. Each house holds up to 10 residents and sits in a quiet residential neighborhood near Phoenix, giving a home-like setting with private and semi-private rooms where every senior gets personal attention. There's always a high caregiver-to-resident ratio, sometimes as low as one staff member for every three residents, and the team stays consistent, so everyone knows who's taking care of them. The homes have private and shared bedrooms, walk-in showers, and indoor and outdoor common areas where residents can relax, socialize, and see the desert landscape.

      Assisted living services help with daily needs like bathing, dressing, and medication, but staff always encourage independence when possible. Memory care focuses on individualized plans for people with Alzheimer's and dementia, using science-based programs like the Bredesen and Enhance Protocols. They include memory-friendly diets, supplements chosen after blood tests, and activities to keep minds and bodies active. There's hyperbaric oxygen therapy, red light therapy, and even a sauna, which staff and families hope will help keep brains and bodies healthier for longer. All residents eat home-cooked meals made from scratch, with the cooks learning from nutritionists, often using local and even homegrown produce.

      You'll see exercise sessions with a dedicated personal trainer several times a week, group workouts in both the house and backyard, organized neighborhood walks, and field trips that take residents out to places like the movie theater, Lake Pleasant for boating, air shows, restaurants, baseball games, the State Fair, and the zoo. The community calendar is always full, with daily activities, visits from musicians, karaoke, and games to keep everyone engaged, plus outings and events where family members are welcome to join in. Pets are allowed, and the homes are handicap accessible, with Wi-Fi available. There's an open-door policy for visits any time, so loved ones are free to come and go as they please.

      A Paradise for Parents covers everything from healthy meals and laundry to medication management, with professional staff caring for residents as if they were family. There's a special focus on emotional and mental health, keeping people connected and active. The homes are decorated for comfort and feature landscaped yards for outdoor activities, and residents enjoy both peace and a sense of belonging. The manager, Laura, is hands-on and takes a real interest in each senior's well-being. The care model aims to help people get healthier through good food, exercise, and social engagement, with some even needing fewer services over time. Monthly rates include personal training and exercise programs, and residents pay a $500 entry fee. There's respite care for short-term stays. Reviews mention friendly, joyful staff and a family feel throughout the homes, and some locations have won awards for meals, activities, and overall care. The homes are licensed, recognized for compassionate care, and have a reputation for treating residents with respect, encouraging active and fulfilling days while always making safety, health, and comfort a priority. Tours are available for families who want to see the homes and experience the community firsthand.

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