Desert Palms Adult Care

    13535 W Canyon Creek Dr, Surprise, AZ, 85374
    4.7 · 6 reviews
    • Memory care

    Pricing

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    Amenities

    4.67 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.5
    • Building

      4.8
    • Value

      4.4

    Location

    Map showing location of Desert Palms Adult Care

    About Desert Palms Adult Care

    Desert Palms Adult Care is a small adult care home managed by Purple Door, LLC that serves seniors and adults in Surprise, AZ who need different kinds of daily help, so you'll find both independent and assisted living under one roof, and with only six residents allowed at a time in spacious, modern rooms-studios, singles, or two-bedroom apartments-you get a quiet and cozy setting where folks really get to know their caregivers and each other, and the house itself feels warm and personal. The community has a strong focus on memory care, using Naomi Feil's Validation Techniques to help residents with Alzheimer's or dementia feel understood and safe, and staff use secured memory care areas, wrist bracelets with alarms, and steady routines to help keep everyone comfortable and to prevent wandering, which is especially important for those struggling with confusion.

    You'll see staff available 24 hours a day, awake and ready to help with reminders, medication support, diabetes management, insulin shots, and incontinence care, as well as help with walking, bathing, grooming, and even mechanical lift transfers for those who need them, which really helps people stay at the home even as their needs grow. There's a nurse on staff, a doctor on call, and access to visiting nurses, podiatrists, therapists, and physical therapists so residents don't have to leave for every health need, and the staff acts as senior care advocates, ready to help families and residents figure out care options or answer questions about different conditions.

    The kitchen is bright and open, where residents eat together or join in preparing meals, with kosher, vegetarian, and personalized dining options, and there's laundry, dry cleaning, and housekeeping so no one has to worry about chores if they don't want to. People like that meals are part of the daily routine, and there are lots of activities in the schedule-religious and spiritual workshops, themed parties, arts, crafts, fitness, educational programs, and social events-plus outdoor and indoor spaces for relaxing or walking, a fitness center, a salon and barbershop, cable TV, fast WiFi, a pretty dining room, and shared washers and dryers, so things don't feel institutional. There are transportation services for medical appointments, resident parking, safety features like sprinklers and handicap access, a secured property, guest parking, and even pets are allowed, though the home keeps a no-smoking rule everywhere inside.

    Desert Palms offers different levels of care-assisted living, memory care, continuing care, home care, nursing, respite, and hospice-so people can stay as their needs or health change, and every resident gets an individualized care plan, especially those with dementia or high care needs. Move-in processes, contract talks, waiting lists, and assessment visits are all discussed up front, and families can book tours to see the home, meet staff, and talk about specific needs, which helps everyone feel more comfortable about the decision. The staff's been praised for its calm, caring attitude and its skill with memory care, and overall, the home just aims to be a peaceful, safe place where older adults with different challenges can live with dignity and good company as long as needed.

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