Surprise Assisted Living LLC sits in a quiet Surprise, Arizona neighborhood at 14439 West Banff Lane, run out of a licensed house with room for up to ten residents, and the whole place feels like home more than some big building. Staff make fresh meals every day in the kitchen, offer snacks, fruit, and drinks, and always try to match meals with what residents like, including vegetarian options. Caregivers help with laundry, bathing, grooming, wheelchair use, medication, and all the daily things older adults sometimes can't quite manage alone, and they're trained for memory care, diabetes, dementia, and even heavier needs, including using lifts, managing behaviors, and handling physical aggression or elopement risks if someone's prone to wander. There's a secure section for memory care with technology that helps stop residents from leaving when they shouldn't and bracelets that can set off an alarm to bring staff running quick if needed. Visiting therapists-for speech, occupational, physical needs-come by, along with nurses and a podiatrist when needed. People with all kinds of health needs, including incontinence, high acuity care, and diabetes with sliding scale insulin, get help here, and the high caregiver-to-resident ratio usually means families and residents alike don't feel lost in the shuffle.
Surprise Assisted Living LLC has both private and semi-private rooms, most with private baths and wheelchair-accessible showers, plus indoor and outdoor common areas where folks gather for meals, games, or simply to be together. The caregivers live in the home, creating a close-knit feel with companionship, always someone nearby, and activities that match what the residents care about or liked doing earlier in life. They do community activities-simple group things, devotionals both in the home and sometimes off-site, and there's always a full calendar so folks have a reason to stay active and social, which helps with mood and memory both. The staff focus on letting everyone be as independent as possible but never let safety slip, and the whole operation keeps up on inspections and licensing, following rules closely. Surprise Assisted Living LLC allows pets, takes smoking outdoors into a set area, and offers parking plus transportation for errands or appointments, so residents can get out when they need to. There's respite care for short-term stays, hospice care at end-of-life, and a strong aging in place philosophy, meaning people can stay even if their health changes. Some residents come here needing only light help, others more, and the care levels change as people do. Surprise Assisted Living LLC isn't certified to take Medicare, so those needing insurance coverage for skilled nursing would have to look elsewhere, and they don't post their prices upfront but will provide them on request.
