Maple Grove at Crestview

    1417 E. Buena Ventura, Colorado Springs, CO 80909
      3.8ยท4 reviews

      Homey clean facility, caring staff

      I'm very happy with this small, homey facility - it's clean and the care has been good. The caregivers are sweet, dedicated and hardworking; one in particular was wonderful. Overall I feel well looked after and would recommend it.

      Current/former resident
      Jul 2026

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      Reviews

      3.75ยท(4)

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        2.7
      • Staff

        3.3
      • Meals

        3.8
      • Amenities

        3.8
      • Value

        3.8

      Pros

      • Dedicated and hardworking caregiving staff
      • Individual caregivers recognized for exceptional compassion
      • Small, home-like atmosphere
      • Clean, well-maintained interior
      • Appropriate baseline care for lower-acuity residents

      Cons

      • High staff turnover and frequent caregiver reassignment
      • Gaps in clinical capability for higher-acuity residents
      • Deficient respiratory-equipment and medical-supply management
      • Inconsistent supervision and follow-through on care commitments
      • Insufficient activity programming and leadership

      Summary of reviews

      Reviews of Maple Grove at Crestview show a mixed picture with clearly identified strengths and operational weaknesses. Positive comments emphasize a small, home-like environment and clean, well-maintained spaces. Several reviewers highlighted caregivers who are compassionate and hardworking, and some families expressed general satisfaction with the facilityโ€™s baseline care for residents who do not require intensive clinical support.

      Clinical capability and care continuity are the clearest areas of concern. Multiple accounts indicate that the community struggles to meet higher medical needs; examples cited include issues with oxygen supply and wider difficulty managing more complex clinical requirements. These indicate a facility-level limitation in clinical infrastructure and supply management rather than isolated preference issues. As a result, Maple Grove appears better suited to residents with lower-acuity needs; families seeking care for more medically complex conditions should verify specific clinical capabilities and emergency protocols before placement.

      Staffing and operations show a contrast between individual caregiver performance and broader workforce instability. Reviewers repeatedly described caregivers as dedicated and caring, and some individuals were singled out for exceptional attention. At the same time, reviewers reported high turnover, caregiver reassignment, and promises of supervision or services that were not consistently delivered. These patterns create continuity-of-care and follow-through gaps that can affect daily support and family confidence.

      Activity programming and management follow-through are additional areas needing improvement. Several reviewers noted an absence of organized activities and the lack of an activities director; there were mentions of plans to start programming that were not implemented. Management responsiveness and operational follow-through also emerge as themesโ€”commitments around supervision and programming were sometimes unmet, suggesting opportunities for stronger communication and project completion.

      Dining was not commonly addressed in the available summaries. Facility-level strengths include the intimate, home-like setting and evident caregiver compassion; weaknesses center on clinical capability, equipment and supply management, staffing stability, and activity programming. Prospective residents and families should prioritize questions about clinical services (including respiratory and medication management), staffing continuity, activity schedules and leadership, and how the facility addresses follow-through on care and operational commitments when evaluating suitability.

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      Location

      Map showing location of Maple Grove at Crestview

      Maple Grove at Crestview is located at 1417 E. Buena Ventura, Colorado Springs, CO, 80909.

      About Maple Grove at Crestview

      Maple Grove at Crestview is a small and cozy residential care home community in Colorado Springs, right next to the Patty Jewett Golf Course, and it's surrounded by parks and an established neighborhood which gives it a quiet, family-style feeling, and the community itself is part of a group of four assisted living homes that are all established and stable. The community has just 11 licensed beds which makes it medium-sized and means it offers a calmer, closer environment where staff can give more personalized care, and residents can get to know each other easily. It has different kinds of care, including assisted living, memory care, nursing homes, and independent living, along with home care and even hospice care, all designed for seniors who might need help with daily tasks but want to stay as independent as possible. Maple Grove at Crestview is Medicaid Certified and licensed by local or state authorities, and it's known for its clean environment and care workers who people describe as very sweet people.

      The reported average price is close to $275, though families can request up-to-date pricing and availability or schedule a tour if they want to see things for themselves. Business hours run from 8AM to 9PM on weekdays and 8AM to 5:30PM on weekends, which lets families visit or talk with staff at times that fit their needs, and there's a free service to help people find out what senior care option might be right for them. The community uses verified reviews from residents and visitors, and it posts a proprietary community score based on these reviews, which comes out to about 7.3 from multiple sources, with a 7.2 out of 10 overall rating, so you'll get a realistic sense of what to expect. They also have employment opportunities for Certified Medication Technicians.

      Residents can choose from different types of private or semi-private rooms, including spacious studio layouts, all with private baths, and the home feels small and homey, which makes it more comfortable for daily living. The staff helps with medication management, health monitoring, personal care, hygiene, laundry, housekeeping, and even bill paying or appointment scheduling, so residents get needed support without giving up independence. There's a visiting podiatrist to help with mobility and health, and the staff can help residents manage diabetes and incontinence care.

      Meals are cooked in-house with attention to quality and dietary needs, and dining options are available throughout the day, so nobody has to worry about missing out on good food, and residents get nutritious and home-cooked meals. The common areas, both inside and outside, include a lounge, activity room, and beautifully landscaped gardens where residents can relax, socialize, and take part in a well-curated list of activities designed to keep everyone engaged, whether that's educational programs, social gatherings, entertainment, or fitness, so seniors have chances to stay active and make friendships. Transportation is included and families don't need to worry about how their loved ones will get to appointments, local events, or out into the community. The setting is designed to be supportive, structured, and homey, with a routine that helps everyone feel secure and valued, and the staff works daily to guide residents through their routines, offering both help and encouragement for activity and independence in an atmosphere that feels much like a family home.

      With its location within an hour's drive of downtown Denver, Maple Grove at Crestview gives easy access to both city conveniences and quiet neighborhood life, so residents get the best of both worlds. The honest community reviews, steady scores, and straightforward, family-size environment make Maple Grove at Crestview a choice for families who want to know what to expect and want their loved ones to have steady support, real community, and services for just about every level of need in senior care.

      People often ask...

      Maple Grove at Crestview offers board and care.

      The full address for this community is 1417 E. Buena Ventura, Colorado Springs, CO 80909.

      No, Maple Grove at Crestview does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

      Safety & Compliance

      In Colorado, the Department of Public Health & Environment licenses assisted living residences, conducting inspections and investigating complaints.

      License number23G509
      StatusActive
      Facility typeAssisted Living Residence (alr/acf)
      Capacity11 residents
      View the official license record

      Disclaimer

      Mirador Living is not affiliated with the owner or operator(s) of Maple Grove at Crestview. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maple Grove at Crestview directly. There is no cost for this service. We are compensated by the community you select.

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