What levels of care does this community offer?

CREATUS Adult Assisted Living offers memory care and board and care.

What is CREATUS Adult Assisted Living's address?

The full address for this community is 31414 Marburg Lane, Upper Marlboro, MD, 20772.

Does this community offer respite care?

Yes, CREATUS Adult Assisted Living offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

CREATUS Adult Assisted Living - Upper Marlboro, MD

Overall sentiment across the reviews is largely positive, with many families praising the facility for its cleanliness, homelike atmosphere, and the caring nature of the staff. Commonly cited strengths include attentive personal care (medication administration, diaper changes, baths), dignified treatment of residents, calm handling of dementia-related mood swings, and regular communication that keeps families informed. Multiple reviewers emphasize that residents are treated like family, describing the care as loving and tender and saying placement at the facility was the best decision for their loved ones. The facility's location and smaller, personal setting are frequently noted as advantages for convenient visits and a more intimate, homelike experience.

Care quality is often described as high: reviewers mention knowledgeable and professional staff, strong safety standards, and active oversight by a hands-on owner or manager who cares about residents' diet, activities, and overall wellbeing. Several accounts highlight specific daily practices such as freshly prepared breakfast and not staged interactions, with observers (including a state official in one summary) reporting that seniors appeared relaxed and staff were genuinely engaged. For families seeking attentive memory support, some reviewers specifically commend the calm, patient approach to dementia-related behaviors.

Facilities, dining, and activities receive consistent praise. The homes are described as very clean and well-maintained, sometimes referred to as 'world class' or 'high-quality mansion' by satisfied reviewers. Meals are frequently called delicious, and activity programming is noted as engaging with many daily offerings. Reviewers also point out practical positives like flexible payment options and competitive rates, making the facility appear to offer good value for the level of service many families experienced.

However, there are notable and recurring concerns that create a mixed overall picture. Several reviews raise staff turnover and inconsistency in care quality as issues; while many families report 'top-notch' staff, others report staff lacking skill or patience—particularly in memory care—and express fear of mistreatment. One set of summaries explicitly cites memory care concerns that led a resident to be moved to another facility. Financial concerns appear in two ways: a few reviewers mention worries about paying on time despite flexible options, and at least one reviewer described the facility as overpriced. Operational issues are also present in the feedback: some reviewers described early wake-up routines that were problematic, and a few gave strong negative assessments of management, describing a manager as uncaring or dishonest.

A particularly important pattern is the stark contrast between highly favorable impressions (many praising the owner as caring and hands-on) and isolated but serious negative allegations (including a mention that the owner was under investigation). These conflicting accounts suggest variability in recent experiences or possible changes over time in staffing or administration. Because of this polarization, prospective families should weigh the strong positive reports of compassionate, detailed care against the isolated but significant concerns about management, memory-care competence, and administrative or financial issues.

In summary, the dominant themes are a warm, well-kept, and family-oriented environment with many reviewers reporting high-quality, attentive care and strong communication. Dining, cleanliness, and activities are frequently lauded, and many families describe excellent value. The main cautions are variability in staff consistency (especially within memory care), concerns about turnover, some allegations regarding management behavior, and at least one mention of an owner-related investigation. Prospective families would be wise to visit multiple times, observe direct care interactions (especially in memory care units), ask about staff turnover and training, clarify financial terms and payment schedules, and request references from current families before making a placement decision.

CREATUS Adult Assisted Living sits at 31414 Marburg Ln, Upper Marlboro, MD, offering care to seniors with many different needs, whether folks live independently, need daily support, or have memory concerns like Alzheimer's or other dementia, and you'll find the staff keeps a steady eye out for those who wander or show tricky behaviors, since they use a secure and purpose-built property for safety, including technology like Wander Guard bracelets to help keep everyone safe. You'll see people from under 55 and up-both men and women-living in private or semi-private rooms with bath tubs, using Wi-Fi, or spending time in indoor and outdoor common areas, maybe heading out for a swim or using the hot tub, and if someone enjoys a good meal, there's both kosher and vegetarian options available daily, since they try to make food fit different needs and everyone eats together in a homelike dining area. The staff, including awake staff always on duty round the clock, speak English and Spanish, and they're trained for all sorts of medical needs, like incontinence, diabetes (including blood sugar checks and insulin injections, though they skip sliding scale therapy), and they've got nurses, podiatrists, therapists, and hospice care folks coming in when needed, with transportation to appointments if someone can't drive themselves, either offered for free or at a reasonable price, parking provided, too.

CREATUS provides all sorts of activities-social, spiritual, recreational, even trips off-site-and people can join devotional services right inside or out in the community. There's a beautician for haircuts and more right on-site. Folks can get help with bathing, dressing, medications, and, if needed, the care team assists with heavy lifting or moving between beds and chairs using hands or special equipment, whether someone just needs reminders or full support. The memory care team stands out for being patient and gentle, making sure routines stay familiar and safe, using brain-stimulating activities and group events to keep minds active, and they keep a close watch on folks who are at risk of harm or self-injury. They admit people who might have behavioral issues, tough days, or complex physical and mental needs, with custom plans for each person. There's support for the full spectrum of living: independent, assisted, memory care, board and care, skilled nursing-even respite care for a short stay if a caregiver needs a break. And while it's a place where people can age in place as their needs change, the staff still pays attention to privacy and dignity, aiming to make life as home-like as possible, all under the steady management of Dr. Scott, who's hands-on and experienced. Reviews give CREATUS an average rating of 3.7 out of 5, and many mention the comfortable, mellow vibe and focus on making everyone feel welcome and well cared for, with a dedicated staff that doesn't turn over much, so faces stay familiar to the residents. The cost stays relatively affordable for the area, without a drop in the quality of services or care provided. The facility sits close to hospitals, shops, and local activities, helping folks stay connected with their community, and there's plenty of attention paid to maintaining a calm, well-kept environment, with group outings, on-site entertainment, meals, spiritual gatherings, and simple comforts like friendly staff and the opportunity for pets and family visits.

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