Seniorcare LLC - Mountain House

    5020 Mountain Northeast, Albuquerque, NM, 87110
    3.5 · 4 reviews
      AnonymousLoved one of resident
      3.0

      Nice staff, poor behavioral support

      I highly recommend the facility for basic care - the staff are wonderful and caring, there are interns from local healthcare colleges, activities (I didn't join), and a staff member even brings a dog. However they failed to handle behavioral-health needs: personal items (diapers, shampoo) went missing and my loved one was dismissed after one difficult episode. Good place and reasonably priced for routine care, but not suitable if you need strong behavioral support.

      Pricing

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      Amenities

      3.50 · 4 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        3.0
      • Staff

        3.3
      • Meals

        3.5
      • Amenities

        3.5
      • Value

        1.0

      Location

      Map showing location of Seniorcare LLC - Mountain House

      About Seniorcare LLC - Mountain House

      Seniorcare LLC - Mountain House is a senior care facility in Albuquerque, New Mexico, licensed under Facility License Number 4081, and it's known as Legacy Woods I and Legacy Woods II, which means the place is made up of two homes right next to each other that feature both personal care and assisted living services, including group assisted living and board and care support, and they go further to include adult residential care for people who need help with daily tasks like bathing, dressing, incontinence care, medication management, and meals, offering support for people living with dementia or Alzheimer's with trained staff available all day and night. The home provides specialized services for memory care in a way that helps keep confusion low and wandering controlled, so residents can stay safe. The facility has 15 beds, which means it's a bit smaller, and the staff works hard to create a "home away from home" feeling with a focus on companionship, helping everyone feel connected, and they even have a staff member that comes with a dog some days, giving the place a warmer, homelike atmosphere. Residents can live with their cats or dogs if they want to, since the place follows pet-friendly policies. The homes have private rooms and spacious living areas for relaxing or visiting, plus there's a landscaped backyard that's good for safe walks or just sitting outside, and the facility encourages people to take part in activities like fitness classes, movies, games, and art projects, all with staff encouragement to keep folks independent and engaged. The facility offers diabetic care, medication management, and help with getting around, and when residents need to go to appointments or out for something fun, transportation's arranged. It's located in a neighborhood that has parks-dog-friendly ones too-along with plenty of doctors, hospitals, pharmacies, churches, cafes, and restaurants close by, plus a theater, so if people want their family and friends to visit, or maybe want to go out for a meal, the area makes these things easy. The staff includes interns from local healthcare colleges, which brings some new ideas and energy, and the home supports people as they deal with daily challenges, always aiming to promote their independence and make life meaningful and stable. With a range of services fitting different needs, from assisted daily care to more specialized memory care, the focus is always on helping residents maintain dignity, grow as much as possible, and feel at home in a comfortable community made for seniors.

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