Casa Bella Assisted Living sits at 2919 Spitz Avenue in Las Cruces, NM, and folks say it has a homey, friendly feel that's not too big, which many residents and families seem to like, and the staff stays patient, helpful, and kind, always there to help with daily living tasks like bathing, grooming, and bathroom needs, and the food in the communal dining room comes out good and healthy, with help for anyone who needs it during meals, and dogs are even part of the amenities so there's a bit more warmth around. Casa Bella offers both private and shared suites, and everything is easy to get around with safety in mind, plus there's an enclosed courtyard and an outdoor garden that many residents spend time in, and if anyone wants, the on-site fitness center and media room are open for activities. The staff follow strict training, including from the Care & Compliance Group, and the owner-operators, three native New Mexicans with over 30 years' experience, come in daily and respond quickly when a resident or family member has a concern. The staff-to-resident ratio stays higher than state rules require, and there's a culture of staying close to the families-lots of families say anything that comes up gets handled fast.
Casa Bella covers a wide range of care like assisted living, memory care (especially Alzheimer's and dementia), and companion care, as well as short-term or respite stays and adult day care, and has specialized therapy and healthcare services, including incontinence care and hospice, while also supporting independent living for residents who don't need as much help. The focus is on person-centered care, where help is tailored to the kind of support each person actually needs with things like bathing, dressing, medication management, and keeping up with daily routines. There's also home care for seniors who need it, medical alert systems, home security, and resources for things like cell phones and internet plans that work for older adults, plus hearing aid help and ID theft protection. When it comes to keeping the place running, housekeeping, linen, laundry, and maintenance services all come included, and the suites-either private or shared-are set up to be comfortable, safe, and with enough personal touches for residents to make them their own.
Seniors and their families have used the free service Casa Bella offers to help find the right living option, and the facility belongs to a group that runs three different communities in Las Cruces under the same ownership. The owners have built connections within the larger community, especially in Alzheimer's and dementia support, with local programs like the Savvy Caregiver Program, and the place has picked up awards like "Community Hero of the Year" and "Outstanding Professional Award" for their team and their service. The building stays open, follows all CDC safety guidelines, and transport is available to move residents to appointments or outings. Community activities are organized by full-time activity directors, and there are guest meal options so visitors can share a meal. Families say staff remain present, joyful, and highly engaged, and case management is provided for residents to keep track of care. The average price is reported at $3,200, though no public breakdown is listed, and reviews average 4.0 stars from 13 reviewers, with most mentioning the attentive service, strong sense of safety, and the care given to residents' changing needs.
