Overall sentiment: Reviews for Total Loving Care, Inc. are overwhelmingly positive with repeated emphasis on exceptional cleanliness, compassionate caregiving, and strong dementia/memory-care expertise. Multiple reviewers explicitly state they would highly recommend the facility, and recurring language describes the environment as very clean, odor-free, and home-like. The tone across reviews is one of trust and relief: families frequently note that their loved ones are treated with dignity, well cared for, and emotionally supported.
Care quality and staff: The dominant theme is the quality of the staff. Reviewers consistently describe caregivers as kind, patient, respectful, conscientious, and knowledgeable—particularly in the context of dementia and memory care. Several mentions of an on-site RN, a responsive doctor, and an involved owner/manager reinforce a perception of clinical oversight and engaged leadership. Emotional support for both residents and families is highlighted, and anecdotal notes—such as staff managing aggression and helping residents adjust—underscore the staff's capability and dedication. Many reviewers explicitly praise the owner/manager for responsiveness and hands-on involvement, and multiple accounts mention that ownership positively influences resident happiness.
Facilities and environment: Interior spaces receive strong praise: reviewers repeatedly call the facility very clean, orderly, and comfortable with a home-like atmosphere. The appearance of the interior and the general upkeep inside are described positively across many reviews. However, there are notable caveats about exterior spaces and some physical limitations. A few reviewers point out an unappealing outdoor area — knee-deep grass, an unused backyard, rickety chairs, and an uncovered patio are specifically mentioned — indicating uneven maintenance outside. One review raises safety concerns such as blocked hallways and slick floors, which could impact mobility and fall risk. Another practical concern is the presence of cramped three-person rooms and shared bathrooms in some areas, which may affect privacy and comfort for certain residents.
Dining and activities: The facility’s on-site kitchen and nutritious meals are mentioned positively in several summaries, and many family members say residents like the food. Nonetheless, a few reviewers offer milder feedback, describing the food as merely “okay.” Activities are noted as a strength: families appreciate daily activities, outdoor activities when provided, and a personable activity director who helps residents stay socially engaged. A small number of stays were short (due to resident passing), limiting some families’ opportunities to fully assess dining or activity programs, which accounts for a few neutral or incomplete impressions.
Safety, capacity, and special cases: The facility is mentioned as willing to accept residents with challenging behaviors (including aggression), which is a positive for families seeking placements for higher-need individuals. Reviews also point to higher-level care availability, and the presence of clinical staff (RN and responsive physician) is reassuring for those with complex medical needs. Conversely, isolated reports of safety hazards and shared, cramped rooms suggest that prospective residents and families should tour the space carefully and inquire about room options and safety protocols.
Value, management, and overall recommendation: Several reviewers explicitly call the facility good value and say services and medications were provided as promised. Management involvement is repeatedly cited as a differentiator — a responsive owner/manager and caring staff are credited with creating an upbeat, positive atmosphere. Only occasional mentions of cost being an issue appear, and most reviewers express no regret about their placement decisions. In summary, the reviews paint a picture of a well-run, compassionate, and clean memory-care-focused home with strong staff engagement and good clinical oversight, tempered by occasional concerns about outdoor maintenance, some safety/physical space constraints, and minor variability in dining impressions. Prospective families should prioritize a personal walkthrough to assess outdoor areas, room configurations, and any safety issues relevant to their loved one’s needs.
