Princeton Place AFH

    5410 W. Princeton Place, Spokane, WA, 99205
    3.0 · 4 reviews
    • Memory care
    AnonymousLoved one of resident
    1.0

    Family atmosphere, but failed care

    I chose this place for its family-home feel-pets, kids, and a warm atmosphere-so it was at the top of my list. After my mother caught COVID, was hospitalized, and then died, I felt she wasn't cared for as promised. I do not recommend this facility.

    Pricing

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    Amenities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.0

    Pros

    • Home-like / family atmosphere
    • Pet-friendly environment
    • Children present / intergenerational interactions
    • Warm, family-run feel
    • Highly recommended by at least one reviewer

    Cons

    • Alleged inadequate care during a COVID-related illness
    • Resident hospitalization and death reported by a reviewer
    • Unmet expectations / care not delivered as promised
    • Not recommended by at least one reviewer

    Summary review

    The two review summaries present a mixed overall impression of Princeton Place AFH. One reviewer emphasizes strong, positive features associated with a small, family-style residential setting — describing the facility as a "nice family home," noting a family atmosphere with pets and children, and ranking it highly ("top of my list"). These comments suggest a welcoming, home-like environment with intergenerational presence and pet companionship that one family found particularly appealing. Such attributes commonly indicate a smaller, personal setting where social warmth and a non-institutional feel are priorities.

    Contrastingly, the other review is strongly negative and raises serious care-quality concerns. That reviewer reports their mother was hospitalized with COVID prior to death and states the resident was "not cared for as promised," concluding with an explicit recommendation against the facility. This allegation points to perceived failures in clinical or day-to-day care during a health crisis and expresses a severe lack of confidence in the facility's ability to follow through on care commitments.

    Taken together, the themes are clear: the facility appears to offer a familial, pet-friendly atmosphere that some families value highly, but there is at least one account of significant care breakdown during a medical emergency. From these summaries we can infer patterns but not definitive prevalence: positive comments focus on ambiance and social environment, while the negative comment focuses on care quality and trustworthiness in a crisis. There is no specific information in the provided reviews about dining, structured activities, staffing ratios, staff training, clinical protocols, infection control practices, or management responsiveness, so those areas remain unassessed based on the current data.

    Because the reviews are few and strongly divergent — one very positive about environment and one very negative about care and outcome — anyone considering Princeton Place AFH should treat both perspectives seriously. The positive review suggests the facility can provide a warm, home-like experience with pets and children that some families prefer. The negative review constitutes a serious red flag regarding care during illness and unmet promises; it would be prudent to investigate that concern further by asking the facility for specifics on infection control, staffing during COVID, emergency protocols, references from other families, and documentation of care plans and follow-through. In summary, the strongest and most consistent praise is for the atmosphere and family feel; the most significant concern is an allegation of inadequate care in a COVID-related situation. Further direct inquiry and more reviews would be needed to form a reliable overall judgment.

    Location

    Map showing location of Princeton Place AFH

    About Princeton Place AFH

    Princeton Place AFH sits quietly at the end of a bluff in Spokane, Washington, with plenty of sunlight coming through a southern picture window and a view of the river, so there's a peaceful, homelike setting that makes it feel cozy and comfortable. The facility is small, licensed for only four residents, and offers private and shared rooms that are simple but well maintained, and there's always a sense of family because the owner and house manager has over twenty-seven years of nursing experience and lives onsite, providing 24-hour care and oversight, which helps everyone feel safe and secure. People who move here often need support for things like dementia, mental illness, or developmental disabilities, and the place is set up with memory care features, including alarm bracelets and a secure area for residents who wander, and the staff can handle residents with major behavior challenges, including those who might act out physically. Safety and accessibility really matter, too, so the building has wheelchair accessible showers, roll-in and whirlpool tubs, and a bathroom that's designed for people who use wheelchairs, and there are indoor and outdoor common spaces like a book room, a movie area, gardens, sidewalks for walking, plus a jacuzzi, sauna, and a fitness room to help people stay active if they're able. Meals are home-cooked every day, and they'll make kosher or vegetarian options for those who want it, and they can help manage diabetes and high blood pressure by changing meals as needed, so people get food that matches their health needs. The house uses the Eden Project idea, bringing in small animals, plants, and sometimes children to make the place feel alive and a bit more like home, and they'll even allow small dogs for residents who want a pet. Staff offers help with all daily activities like bathing, dressing, and medications, with registered nurses, therapists-like physical, occupational, and speech therapy-and a doctor or dentist available if something comes up. They know how to help with difficult tasks, from insulin shots and incontinence to full mechanical lift transfers if someone can't move on their own anymore, and their care lets people stay at Princeton Place as their needs grow, including aging in place, so no one's forced to move if health declines. There are housekeeping and laundry services, regular beauty and barber options, plus spa features like a hairdresser, which keeps everyone feeling neat and cared for. For fun and engagement, Princeton Place plans daily programs-things like music therapy, animal visits, art activities, games, puzzles, movies, and both indoor and outdoor social events, plus special outings and offsite trips. They let residents take part in fitness schedules and evening community gatherings, and there are devotional services for anyone seeking spiritual support. Transportation gets coordinated for doctor's visits, shopping, or even faith-based services, and visitor hours run from 9:00am to 8:00pm, so friends and family can stop by. The facility welcomes both men and women, with options to live in a women-only setting if needed, and everything is organized to help each person feel comfortable and supported as they age, whatever their care needs may be. It's in a quiet residential neighborhood right next to Riverside State Park's Bowl and Pitcher area, just about a mile from the VA Medical Center and not too far from hospitals and Spokane's Arts and Entertainment District, so help and outings aren't far away, and people get to enjoy a peaceful home that's close to nature.

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