Legacy at Clover Blossom

    100 McAuley Dr, Rochester, NY, 14610
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Welcoming community with many amenities

    I found the staff consistently kind, helpful, and welcoming, and the residents generally friendly - there are tons of activities (pool, fitness, media room, classes) and well-kept grounds. My apartment was comfortable and clean with several floor-plan options. Dining is usually good but hit-or-miss, and the place is pricey with extra charges. Be aware some residents can be cliquey and there have been occasional maintenance, billing, and communication hiccups. Overall I would recommend it for active seniors who want amenities and attentive staff, but check social fit and costs first.

    Pricing

    Schedule a Tour

    Amenities

    4.69 · 206 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.7
    • Meals

      3.9
    • Amenities

      4.4
    • Value

      3.4

    Pros

    • Warm, friendly and caring staff
    • Staff frequently named and praised (Michaela, Tessa, Rod, Elvira, Kristy, Liz)
    • Clean, well-kept and modern facility
    • Spacious, homey apartments and villa options
    • Variety of apartment floorplans (studio, 1BR, 2BR, villas)
    • Extensive activities calendar and well-attended programs
    • Strong sense of community and resident engagement
    • Exceptional event planning and hospitality
    • Indoor heated pool and fitness center
    • Multiple common areas (library, media/theater room, lounges)
    • Well-run social events (live music, lectures, clubs, happy hour)
    • Dining/dining staff frequently praised for service
    • On-site services (salon/barbershop, concierge, shuttle)
    • Responsive and effective maintenance team
    • Move-in support and well-organized welcome events
    • Weekly housekeeping and linen/bedding care
    • Safety features present (pull cords, 24-hour secure access)
    • On-site practical nurse and contracts with local nurses
    • Pet-friendly community
    • Accessible campus and landscaped outdoor spaces
    • Lots of off-campus outings and cultural visits
    • Personalized attention and proactive problem solving
    • Good value reported by some residents relative to amenities
    • Helpful front desk and resident ambassadors
    • Predictable meal schedule and in-room dining/delivery option
    • Family-friendly approach to tours and move-in
    • Many residents report thriving socially and emotionally
    • Dedicated community life and activity staff
    • High vaccination rates mentioned positively
    • Helpful billing contacts in some cases

    Cons

    • Inconsistent or poor food quality (bland, overcooked, small portions)
    • Dining items sometimes run out or are unavailable
    • Complaints about being charged for meals not received
    • Billing inconsistencies and occasional billing after move-out
    • Communication gaps and occasional wrong or incomplete information
    • Sales experience sometimes rushed or high-pressure
    • Move-in mix-ups and room changes
    • Some superficial or rushed housekeeping/cleaning
    • Perceived need to hire private caregivers for higher-care needs
    • Serious clinical/safety concern reported (lack of monitoring during stroke)
    • At least one report of being treated as not a nursing home and told to leave
    • Noise and large/busy dining room (hard for hearing-impaired)
    • Activities sometimes geared toward an older subset; limited variety for some tastes
    • High or rising rents and perceived nickel-and-dime extra charges
    • Occasional staff turnover and variable Community Life Director quality
    • Some residents report cliques, gossip, or poor social fit
    • Occasional grounds/upkeep or odor/carpeting issues reported
    • Mixed experiences with food service management and chef changes
    • Limited vegetarian/protein options reported
    • Lack of onsite long-term skilled nursing capability (independent living model)
    • Requests for state inspection/resident treatment raised by some reviewers
    • Occasional delays in deeper cleaning or maintenance thoroughness
    • Some inconsistencies in billing history and resident review of conditions
    • Perception of budget-constrained operations affecting offerings
    • Occasional issues with inventory/stock in dining
    • Some say facility feels older or needs a facelift in areas
    • Concerns about high cost relative to some expectations
    • Accessibility/size limitations in some apartments (small studios)
    • Pandemic-related menu/activities limitations noted historically
    • Mixed feedback on hospitality friendliness between departments

    Summary review

    Overall sentiment across the reviews for Legacy at Clover Blossom is strongly positive on staff, community life and amenities, with consistent praise for the warmth and attentiveness of employees and for a broad, active social program. Reviewers repeatedly describe a welcoming culture, helpful front-desk and life-enrichment teams, and specific staff members (notably Michaela, Tessa, Rod, Elvira and others) who are singled out for going above and beyond. The facility is frequently described as clean, well-maintained, modernly updated in many areas, and rich in amenities — indoor heated pool, fitness center, media/theater room, library, salon, courtyards and varied communal spaces. Many residents and families emphasize that the community feels like home: apartments have natural light and comfortable layouts, move-in assistance and housewarming events are well organized, and maintenance responds quickly to issues.

    Care quality and staffing impressions skew positive for independent living: reviewers highlight staff who know residents by name, personalized problem solving, and a community that supports independence while offering practical on-site health resources (an on-site practical nurse and contracts with local nursing agencies). Activities and engagement are a clear strength — there is a dense calendar of programs (exercise, music, lectures, clubs, outings, and special events) that are usually well attended and described as stimulating and meaningful. Many reviewers credit the life-enrichment team and event planners for creating a lively, socially rich environment that helps residents build friendships and feel involved. Families often report relief and gratitude when their loved ones quickly make friends and participate in activities.

    Facilities and amenities receive repeated commendation. Beyond living spaces, reviewers praise the thoughtful common areas, landscaped outdoor spaces, dining rooms and social programming spaces. The presence of a pool, physical therapy and fitness offerings, shuttle service, concierge support, and salon/barbershop create a full-service independent living experience for many residents. Reviewers also note the advantage of included services such as weekly housekeeping, laundry, utilities-included options, safety features like pull cords, and periodic campus events that welcome family involvement.

    Dining is a mixed but prominent theme. Many reviews praise the dining staff, servers and event-style meals — some call dining service exceptional and speak glowingly about staff who make meals welcoming and personal. At the same time, a substantial number of reviewers raise legitimate concerns about food quality and consistency: reports include bland or overcooked dishes, small portions, items running out during service, and hit-or-miss culinary execution tied at times to chef transitions or pandemic limitations. Several families reported administrative errors around meal billing (being charged for meals not received or billed after move-out), and others note nickel-and-dime fees for extras. Dining service is therefore a clear strength in service-style and staffing but an area with operational inconsistencies that affect resident satisfaction.

    Activities and social life are frequently cited as major pros, with reviewers noting live music, exercise and balance classes, book groups, crafts, games, off-campus excursions, and well-organized holiday celebrations. Attendance is usually robust and activity staff receive praise for creativity and personalized matching of offerings to residents. A minority of reviewers, however, say programming leans toward an older demographic or lacks certain interests (e.g., Bridge, some younger-senior preferences), and a few felt the community wasn’t socially engaging for more introverted or particular residents. Overall, engagement is a community highlight but program variety and targeting could be refined for broader resident tastes.

    Management, communication and operations show mixed patterns. Sales and community marketing staff receive frequent accolades for warmth, effective tours and thoughtful onboarding; multiple reviews single out individuals who made a positive difference in the decision and move-in experience. Conversely, a nontrivial set of reviewers report rushed sales pitches, communication gaps, incorrect information during the sales process, and move-in logistical mix-ups (room changes, initial cleaning perceived as a quick sweep). Billing history is described as uneven: while some families praise specific billing contacts for smooth handling, others describe billing inconsistencies, unexpected charges, or even post-move billing disputes. Several reviewers asked for clearer opportunities to review move-in condition reports and contracts. These mixed experiences point to generally strong frontline hospitality but room for improved consistency in administrative follow-through and transparency.

    Safety and clinical concerns are mostly positive but include at least one serious outlier. Many reviews emphasize a safe campus, good lighting, secure access and staff vigilance. However, a significant negative report describes a lack of monitoring that preceded a stroke, incomplete clinical response, and an account of a resident being told to leave because the community is not a nursing facility. That review also calls for state inspection regarding resident treatment. While this appears to be an isolated but very serious incident in the dataset, it is important: it highlights the boundary between independent living and higher-acuity care needs. Several other reviewers explicitly note the independent-living model and advise families to plan for private caregiving if higher-level assistance is required. Management would be well-advised to ensure clear communication with families about care scope and rapid clinical escalation procedures.

    Recurring operational themes to watch are food consistency, billing transparency, occasional housekeeping/cleaning depth issues, and the variable quality of some administrative interactions. Pricing and perceived extra fees are also recurring complaints, with some residents reporting that costs feel high or that rent increases/ownership decisions (noted as Watermark ownership in some reviews) affect perceived value. Social dynamics are mostly positive, but a minority mention cliques, gossip, or a social fit mismatch for more private personalities.

    In summary, Legacy at Clover Blossom is widely regarded as a warm, amenity-rich independent living community with exceptional front-line staff, strong programming, and many residents who thrive socially and enjoy life there. The most frequent positives are staff dedication, clean and appealing facilities, abundant activities, and responsive maintenance. The strongest areas for improvement are consistent food quality and kitchen/meal logistics, more consistent administrative/billing practices, clearer communication around the boundaries of care (and pathways for escalation when medical needs change), and attention to occasional cleaning or upkeep shortfalls. Families considering Legacy should weigh the evident strengths in community life and staff attentiveness against the independent-living model limitations and reported operational inconsistencies — and when possible, confirm meal plans, billing policies, and clinical escalation procedures in writing during the tour and move-in process.

    Location

    Map showing location of Legacy at Clover Blossom

    About Legacy at Clover Blossom

    Legacy at Clover Blossom sits tucked in the woods near a residential neighborhood in Rochester, New York, and the whole place is designed for active seniors who want a lively community but also need a bit of help now and then because this place offers independent living, villa living, assisted living, memory care, home care, and even short-term stay options, plus there are about 179 apartments and 39 Villa Town Homes surrounded by landscaped grounds, walking paths, patios, a charming gazebo, and easy walkways where folks really do go out for strolls or sit and enjoy the courtyard, and when you walk through you'll see there are pet-friendly policies so some people take their dogs out there too.

    You'll find a full spread of amenities like a big indoor swimming pool with natural light, a hot tub, a sunroom for relaxing, a modern fitness center with smart equipment, a bocce court, and a game room with billiards for some friendly competition, and for anyone who fancies a good read there's a quiet library and for gathering with friends or neighbors, there are comfortable common areas with fireplaces, bookshelves, and big windows with natural light streaming in, along with a bright dining room known as the grand dining room where meals are served with mugs and lemon slices on every table.

    People living here will have all sorts of things to do because staff run a daily schedule full of social, educational, and entertaining activities, both inside and out, and anyone who wants to join in can take part in signature programs like Watermark University, 360Well®, BrainCafé℠, and Extraordinary Outings, which means residents can actually go offsite for shopping, cultural attractions, lakes, scenic walks, or trips to art galleries, with transportation included, and everything is organized by trained and approachable staff who help residents as needed but still encourage living independently.

    If someone prefers staying home, there's in-unit laundry with washers and dryers, kitchens with modern appliances and lots of counter space, bathrooms with step-in showers and big tubs, living rooms with vaulted ceilings and elegant chandeliers, sun-filled bedrooms with colorful comforters and throw blankets, and every apartment or villa's got its own touches of natural light and some pretty nice views.

    Included in the rent are things like housekeeping, maintenance, weekly shopping trips, chef-prepared meals, and access to the pool, fitness center, Wi-Fi, and organized events, and for those who need extra support, there are also home health care services, memory care, adult day care, nursing and rehab, and assisted living available, though residents can choose what works best for them and personalize their service and price based on unit size, floorplan, and which amenities they use, but Medicare and Medicaid don't cover the cost here.

    Legacy at Clover Blossom also welcomes devotionals onsite and off, has beautician and salon services available without needing to go out, offers handicap accessibility, and features a welcoming lobby with a reception desk and clear signage, while the entire place is close to hospitals, shops, restaurants, lakes for boating, putting greens, and local attractions, so residents can keep up a healthy, social lifestyle while staying in familiar, comfortable surroundings.

    About Watermark Retirement

    Legacy at Clover Blossom is managed by Watermark Retirement.

    Watermark Retirement Communities is a premier senior living operator managing over 70 communities across 21 states with approximately 5,800 associates, ranked as the nation's 9th-leading senior housing operator by the American Seniors Housing Association. Founded in 1985 by David Freshwater and David Barnes as The Fountains in Tucson, Arizona, the company pioneered wellness-based senior living in collaboration with the University of Arizona Center on Aging before rebranding as Watermark in 2006. Headquartered in Tucson, Watermark became a wholly-owned subsidiary of Singapore-based Keppel Corporation in March 2024, following Keppel's initial 50% acquisition in 2019, with Paul Boethel succeeding the founders as CEO while Freshwater continues as Chairman Emeritus.

    The company's signature Watermark University is an award-winning intergenerational learning program where residents, associates, family members, and local experts—including museum curators, university professors, and world-renowned doctors—teach dozens of classes ranging from watercolor painting and ballroom dancing to language learning and sculpture workshops. Named among Fortune's Top 25 Best Workplaces for Aging Services™ by the Great Place to Work® Institute, Watermark provides comprehensive training through programs like GO (General Orientation) Ripples, Leadership by Design workshops, and specialized sales systems focused on understanding buyer motivations and customer service excellence.

    Watermark's innovative Prema Memory Support℠ program features Naya caregivers—named after the Sanskrit word for "guide" or "person of wisdom"—who are Certified Dementia Practitioners trained through the National Council of Certified Dementia Practitioners. The Thrive Memory Care experience includes secure courtyards, multi-sensory environments with fresh flowers, music therapy, and sensory gardens. Their groundbreaking Thrive Dining (Gourmet Bites) program transforms nutritious meals into attractive, bite-sized portions that residents can enjoy independently without utensils. The Dementia Awareness Experience uses virtual simulations including impairment gloves and vision-loss glasses to help associates develop deeper empathy and understanding.

    The company leads the industry in technology innovation with EngageVR, a virtual reality program using Oculus Quest headsets that enables residents to travel virtually to the pyramids of Egypt, swim with whales, or reconnect with veterans from their battalions in virtual living rooms. The 360Well wellness program integrates four key circles—mind, body, spirit, and community—to promote holistic health and independence. Through partnerships with the University of Arizona's Evelyn F. McKnight Brain Institute and Curana Health for value-based care delivery in Florida, Texas, and Pennsylvania, Watermark continues advancing senior care research and innovation.

    Following a "shrinking to grow" strategy under new leadership, Watermark focuses on operating premium communities while maintaining its founding philosophy that they are "a wellness company that happens to provide housing and services for seniors," committed to creating experiences where residents truly feel at home with purpose, possibility, and joy.

    People often ask...

    Nearby Communities

    • Exterior view of a large, multi-story senior living facility building at dusk with lights on inside. In the foreground, there is a landscaped area with a sign that reads 'Legend Personal Care Memory Care' and the number 425. The building has multiple windows and a sloped roof.
      $5,725 – $7,442+4.3 (30)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Legend at Silver Creek

      425 Lambs Gap Rd, Mechanicsburg, PA, 17050
    • Exterior view of a senior living facility named Legend of Lititz showing the main entrance with a covered drop-off area, landscaped greenery, and a clear blue sky.
      $3,575 – $5,270+4.1 (130)
      1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Legend of Lititz

      80 W Millport Rd, Lititz, PA, 17543
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Front entrance of a brick multi-story building with a covered porte-cochère and a 'Brookdale' sign above the doors.
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226
    • Covered entrance to a brick building with glass double doors, two chairs on either side, potted plants, and greenery around the entrance.
      $2,214 – $3,800+4.4 (137)
      Semi-private • Studio • 1 Bedroom
      independent, assisted living, memory care

      Exton Senior Living

      600 N Pottstown Pike, Exton, PA, 19341
    • Front exterior of a multi-story senior living building at sunset with lit windows, a driveway, and landscaped lawn.
      $2,600 – $3,380+4.1 (77)
      Semi-private • Studio
      assisted living, memory care

      Sunrise of Paoli

      324 Lancaster Ave, Malvern, PA, 19355
    © 2025 Mirador Living