Pinebrook

    5877 Wolfpen-Pleasant Hill Road, Milford, OH, 45150
    4.4 · 51 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Modern, clean facility; staffing concerns

    I moved my mom to Pinebrook and overall we're pleased. The building is clean, modern and well-kept with large, bright apartments, great amenities and lots of activities; staff are friendly, caring and often go the extra mile. Dining and meal service are inconsistent - sometimes good, sometimes cold or cafeteria-style - and snacks/communication about activities can be lacking. Staffing shortages, turnover and limited skilled-nursing progression are real concerns, and it's on the pricey side. Management seems to be addressing issues; I'd recommend a tour and asking specifically about long-term care and staffing before committing.

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    Amenities

    4.43 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.3
    • Meals

      3.6
    • Amenities

      4.3
    • Value

      2.8

    Location

    Map showing location of Pinebrook

    About Pinebrook

    Pinebrook sits on a big campus near the highway in Milford, which makes it easy for residents to get around, and you know when you drive up because the entrance is pretty noticeable, and once inside, the facility has different types of bedrooms built for seniors' comfort, all on one level to help with mobility, and the place has multiple open-concept floor plans that make apartments feel roomy, including some purpose-built for memory care, so people don't get lost, and there are also lots of outdoor spaces, with courtyards and garden areas where residents and their pets can spend time outside in fresh air, or gather with friends and family when they visit. Pinebrook provides a full range of care-independent living, assisted living, memory care, respite care, and skilled nursing-so folks can get help with things like meals, medication, or hygiene, and those with Alzheimer's or dementia have access to a licensed memory care neighborhood with trained staff, special buildings, and safety features. The facility doesn't have any big entry fees for new residents-it's 62+ rental, so you just pay monthly, and the campus is known to be friendly, maintenance-free, and pet-friendly, which is nice for seniors who don't want to give up their animals, plus there's resident parking and even parks and walking trails on site. Dining's a big focus, with chef-prepared meals made from scratch, a variety of dining options, and lots of creative dishes with local ingredients, though meals in the dining room could use some improvement, and there's no separate snack station. Folks get plenty to do, with a busy activity calendar, onsite beauty salon and barbershop, a library and business center, and a range of daily social, educational, and devotional activities-though sometimes there are communication challenges about what's going on and what's planned, even if they try to show it on TVs. Housekeeping and laundry are available, and there's transportation for outings and appointments, plus homecare and medical staff on call, like dentistry, podiatry, and regular nurses and a doctor. Pinebrook has special programs for people who need memory care, including safe layouts and intentional activities, and can offer hospice and respite care for temporary stays or higher care needs, with personalized support for things like medication management and bathing. The place stands out for small-town charm, and the staff aims to be supportive and compassionate, which has led to some awards in senior living, but what really matters to folks living there is probably how the community is set up so people can age in place, stay safe, make friends, and live independently as long as they can, and there's always a strong sense of trying to meet every resident where they are, no matter their needs or abilities.

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